Category : Business
Fix your android app. You surely can do better than a 1.8 rating (err...1.4) in the Google Play Store. I am cheering for you to make the appropriate adjustments to save me and my co-workers the unnecessary time and effort of manually updating our daily and final tally because the app currently shuts down randomly or looks like it's working but is not.
It's a terrible archaic app, although it has improved a little in the past year since I started using it. I still don't understand why I can't submit my milage for processing from the app, instead I have to log into the website which is just another step I have to do.
I didn't think this could get any worse but I was wrong. The latest update made this even worse than it was.
I can use it once. After I close it, I get an error message telling me to update the app. I have to uninstall and reinstall it every day to get it to work
Total crap App. Forced to use for work. I know why because the company totally benefits from it continually dropping and shutting down. You totally lose out on milage even though you have to manually adjust more than 50% of your trips.
It stops running in the middle of a trip. Now I can't close the app. I have to turn off my phone to close it. With so many bad reviews you would think that they might fix some of the problems.
Constantly stops running. Alway have to log miles manually. Not user friendly at all!!!!
Let's see, where to begin.... uses too much battery, uses too much data, and consistently fails to correctly log trips. The programmers responsible should vow to never code again. There is no way I'd use this app if I was not required by my employer to use it. Most of the positive reviews are from Runzheimer employees! LOL
While using this app don't expect your phone to run any other app or service. While using this app even something as simple as my music player app on my LG G4 becomes impossible resulting in having to reset my phone after arriving at different stops. If my company allowed I would uninstall and never look back. Total garbage.
It continues to turn off daily during my trips. Even though business hours are set it will not reactivate itself during those hours when it decides to turn off. Let's just say one address ended with Chinese symbols as the destination - enough said
This has ruined my mileage reporting I recently upgraded to try it again since 2014. Still horrible. Consistently drains battery and shaves miles off my trips compared to odometer, app doesn't close even when you tell it to. doesn't send data even when time is setup at 5 minutes. I have to manually send and wait and check it. Use the website every month to add back my miles making the app totally pointless. Worst app ever and I am forced to use it for work.
This app drops connection all the time, causing more time to be spent adding these trips back in. It also randomly decides that your trip is personal so if you don't see it before submitting then you don't get paid. Then if you work nights and come home the following morning, it charges you 2 commutes, so you don't get paid at all depending on how many miles you drove. Also they say it is your choice to drive whatever you want, but then give you the option of a versa when you are in construction field.
My phone battery won't even last half a day if I keep the app open. Also, When you call Runzheimer customer service to let them know about the different issues being encounter with this app, they try and help but at the end they just apologize for it and you are still having the same issues, If you are in a fast pace outside sales job this app is not for you. I find myself adding miles manually almost every day because my phone battery dies way before my day is over.
Runzheimer must be making pretty decent money as an organization, however they definitely have invested ZERO in this application. It is unbelievable how terrible this program functions, how many trips are dropped, and how poorly it affects your phone's performance. And to make matters worse, the Runzheimer website to manually enter mileage is just as bad. If you have any appreciation for your employees, find someone other than Runzheimer.
This app shuts down on me all day long resulting in my loss of reimbursement money.
Doesn't capture all mileage and doesn't upload timely. Spend too much time correcting information.
It stops all the time and misses trips. I think it's by design to save Runzheimer money. I have to keep another mileage app on just to get the trips it misses. Junk junk junk
This app does not work won't open and continues to turn off. Support will not respond to my request for help
After all the updates it still does not work right. I think you need to find a new app company.
App picks up and drops off randomly missing over half the mileage in a single trip. Constantly having to go back and edit the trip if you happen to even notice the missing miles. Watch very closely, and know the approximate miles you should have. This app is awful but required by my company, so no choice but to suffer. Samsung galaxy S8+