SafeTravels
- Itinerary: View detailed Itinerary and trip information for your tour.
- Documents: All of your trip documents in one location.
- Maps: Your Trip Itinerary mapped out for you
- Members: See who else is on your trip – useful for Group Tours
Messages: Communicate with your Trip leader and travel company within the app.
Product Offers: Receive Product Offers from your Travel Company related to where you are and what you like doing.
- Notifications: Receive notifications when Documents have been added and new messages received
Most importantly for travellers this information is accessible when offline and syncs the latest information when you connect to the internet.
Not given the app by your Travel Company? Travellers can still use the SafeTravels app to create and share their Emergency Travel Profile with other travellers. This includes important information such as Travel Insurance, Emergency Contact and Medical Information. In the event of an Emergency while travelling, other contacts can access your Emergency Travel profile securely - even when offline.
Category : Travel & Local
Reviews (29)
Can't update profile information, the app doesn't save it. Can't add trips, I put in the codes given to me by the airline but the app does nothing when I click "add". I have "unread messages" that the app doesn't even load. For an app that is necessary for travel, it's straight garbage.
Can't update name or email address. My fault for downloading and registering this app without realizing it was not associated with hawaii safe travel. I tried updating my name but it never took. There's no where to update email address. It's as if these people are trying to steal your info. The unsubscribe link also doesn't work. I still don't see the point of this app and how it's related to safety aspects of travel.
Seems kind of ridiculous. Why must you make this so hard to use? Why do I need a "trip code" and what the hell is a trip code? Why can you not just present a map of the USA and just provide things like traffic information? That's what travelers really need. Seems like you all went and made it way more complicated than it needs to be and now like many other apps it is useless.
Downloaded this app today and it is useless. It does not pull up your trips. It does not save your information. The app shows I have a message but there is no message. It has a currency converter that does not work. This whole process took a few minutes of my time that I will never get back. I deleted it.
Not responsive at all. Doesn't save any information at all. You can enter your trip code but the button to confirm it does absolutely zip. They need to fix this ASAP, I have a trip back home I need to get to
Zero stars Terrible app Doesn't save data Doesn't load msgs or let me add my trip. I tried several times also I can't find a contact number on the app for customer support. Too many bugs.
Can't even add a trip. This app is supposed to be helpful to access my trips but I can't even add one. Devs don't even test their own software before publishing. Don't bother.
A wonderful app for what it is. What IS NOT, is anything to do with the State of Hawaii SafeTravel portal. Unfortunately, these fine folks have run afoul of being named something long before a government program came in and stole their thunder, as it were. THIS IS NOT THE APP YOU ARE LOOKING FOR!!! Unless it is (you want a one stop shop for assembling and communicating a travel itinerary). Please, READ THE DESCRIPTION OF APPS BEFORE YOU INSTALL AND DEFINITELY BEFORE YOU ONE STAR!
What trip code are they referring to? Also, it won't let me save the DOB when I'm trying to add a travel companion. I don't know if there are more issues with the app because I stopped there before going further.
I know there is a note that I noticed after the fact that this app IS NOT AFFILIATED WITH THE HAWAII GOVERNMENT SAFE TRAVELS WEBSITE. I didn't notice this until after installing & registering a profile. Now I would like to delete my profile and there is no way to do it.
Useless! Downloaded it, tried to load info and when it did not respond I Uninstaller, re- installed and tried to log in. Nope....wouldn't let me. Tried to get a new PW, wouldn' t let me log on with a new PW. Absolutely the WORST!
I typed in Hawaii safe travel and this came up. It's not the right one. It took up the whole screen, It was #1 on the list, assumed it was legit. It was totally Useless.
Made an account, click on the button: (start your first trip) only thing comes up is enter your six digit code, it doesn't tells you where to get this code and no code is ever sent to you. This app is worthless!!!!
Won't let me update my information, doesnt have a contact help spot. I keep going to the Hawaii travel page and it says to use the safe travels app but it doesnt link to the information I already put in the Hawaii travel page. I'm very confused and frustrated. I'm supposed to upload my test and vaccine info into the app and i cant find that spot. And it again still wont let me update any of my information.
Ok first off what code are you taking about for my flight? How about a pic so we know what your talking about. Second thing. I think I found my code than I enter it and it freezes every time. I than go to the website and not the app. Now it says my account may have been deleted. Get your stuff fixed. This is total BS.
App is entirely unusable. I can't add trip, edit profile, or much of anything.
Will not let me enter "My Profile" info, so I can't get started doing anything. No "Contact Us" or "Help" selection either. Worthless.
Useless. As others above have stated, this app does not allow you to input your data and what data you can input it will not save.
Zero stars if I could....only because the only disclaimer is that it's not associated with the ".gov" site. More explanation is needed....like: "...you 100% don't need this app to travel to Hawaii during COVID. Please see the Government site for that info only..."
It took me forever to input my personal information on it. My gf couldn't set hers up on her iPhone. Now I can't input my trip. TERRIBLE APP!
Asks for a code to enter trips but never supplied the code. Tried 10 times with no results. Completely useless.
Horrible app I genuinely cannot figure out how to use this app. I tried adding a trip but it wants a six-digit code...where the heck is that?
Could not log in on android cell phone to access my vacination certificate. Could get no help from safe travels! Very frustrating!
I am unable to do much of anything on this app. Can't add a trip, or edit profile or do anything!
This app is terrible. It won't let me correct or save any information and I can't delete my account and start over.
Not related to hawaii.. don't bother with this app.. I realize now that they say it in the description on the app page but I rarely ever look at those
Useless. Don't bother. Signed up & uploaded Vax doc via HI website & nothing. Don't see the purpose of this other than data mining/privacy intrusion.
This is the MOST USELESS app EVER. I have twice entered and uploaded trips and vaccine records for our trip. At arrival in Hawaii, we spent 30 MINUTES re-enterinf all the information, and required help from airline staff to finally generate QR Codes.
Completely worthless and obviously a quickly thrown together application. Information input is not able to be saved, there are no explanations or ease of access, and the UI overall is just a bare minimum to make it qualify as an app. If you are traveling, especially to places within the US, just go through a website instead of this hassle.