SalinasConnect
Need a tree trimmed? Tired of seeing that abandoned vehicle on your street? Have a code violation you want to report? Report it to the City using SalinasConnect.
• Submit service request electronically
• Choose from variety of issues
• Pinpoint the location with GPS
• Attach a photo
• Receive e-mail, text, or voice message status updates
• Link to the City’s website and social media platforms
• “One Call to City Hall” direct dial button
How does it work?
1. Resident places service request via SalinasConnect;
2. SalinasConnect stores, processes and automatically routes the request to the correct department; and
3. Notification is then provided to the resident via text, email or a phone call when the issue has been resolved.
The City of Salinas, through SalinasConnect, is committed to ensuring that your requests and concerns are addressed more efficiently through the use of technology. SalinasConnect provides residents with reasonable response times to service requests, improves customer service, increases effective communication, and boosts overall responsiveness.
Category : Tools
Reviews (11)
I was skeptical at first but the quick response time was a welcome change. The app is easy to use and understand and my requests were quickly directed to the appropriate dept. Problems solved and moving forward. Thank you so much.
Cannot log in or change password, or even create a new account tried it on three different email addresses and doesn't work.. after trying to do it again I realized the Selena's Kinect site is not secure That's why I can't do an account update My phone won't let me go into r unsecure site.. kind of scary for a city website
It is so much useful app. It is so easy to use it and so fast respond from Salinas city. I recommend this app. to Salinas residents.
Says unable to connect to server, tried to reregister... contact support
I was able not to connect to the website
I haven't had any problems with it. It was easy to submit an issue.
The app doesn't tell the correct address in location and gives a location that isn't part of my street
Answered quickly
Hard to navigate, requires location. I want to submit a request but on my street, and the location takes me back to my street. Very annoying
Change password won't go away and. I want to submit a request about somewhere that I am not at at This moment.
Cannot submit a location for repair that is not my current location. I found a pothole as I was driving. When I reached my destination, I tried to enter the pothole I had found but the app would only use my destination and I couldn't change the location to the pothole location. This is a MAJOR issue for using the app. In the past, the app worked very well...not now.