Category : Medical
I paid for this app in Feb and its may and i cannot access my subscription still. Apps that are less functional than the paper version but charge me yearly (when i can use the book for 2-3 years) are frustrating.
Annoyingly for an app I have used for over 10 years and the books before that it kicked me out of my account with the latest update and I cannot access it even though I have it on autopay. It is still the definitive source for clinical antimicrobial therapy.
My subscription expired a week ago and I renewed it but yesterday, my app downloaded an upgrade and it again warned me about expired subscription. I had to buy another subscription. Could you please give my money back?
$40 a year? I paid and re installed but cant even access old data? Shame on you. I'll buy a cheaper hard copy at a medical bookstore that doesn't lock me out criminally!
Good but unable to renew my subscription. Otherwise, this is a great reference tool. Thanks for the quick response! Got it renewed today!
Would agree with the negative comments about not being able to keep using the app after purchase unless you resubscribe each year. Buy the Sanford book - you get to keep it indefinitely, the ink doesn't disappear after a year! Disagree about the app being upto date - clofazimine. Last updated Dec 2021. States 3rd line for MDR when the updated WHO guidelines 2019 state 1st line for short course. Most worrying they don't mention QT prolongation or arrhythmia under adverse effects- v.DANGEROUS!
The information is incredibly helpful and I rely on it daily. The only issue is that phone app is difficult to operate at times, ie when using the antibiotic spectra legend (lloooove!) it is hard to scroll, and if you want to "remove all" you always have to scroll to the bottom. The font size is also large so it requires lots of scrolling to figure out where you are at on the page. I'm sure a the purchase of the desktop app would solve those problems
I purchased it last year. It was the best app. But after expiry I am unable to purchase again. It's been a month but it doesn't accept my debit card. Kindly help me repurchase
Excellent layout and easy to search
Nice condense antibiotic source. Older versions of the software allowed you to keep older data on your phone (when your annual subscription ran out). I would usually renew every other year . The new version seems to remove the data once the subscription lapses. Great if this could be fixed.
I have used the app since it first came out. The last update has really caused some problems. It takes too long to open, sometimes opens after I have given up and am using another ap, and sometimes simply does not open at all. It has made using it much less pleasant. The issue has been resolved
It's awesome. Used the book for years, this is even better. Searchable, readable. Takes are a little hard to read sure to small screen size, but still great to have at my fingertips.
I wish the app incorporates CrCl, surface area, and ideal/adjusted body weight for pediatrics and CrCl for unstable renal function.
This is best antibiotic app out there it is a must have for every doctor. I started using it when i bacame an intern and ever since i never faced any difficulty with antibiotic dose. Sanford guide is my antibiotic clinical pharmacist. I couldn't figure out how to use my account when i switched from android to iphone but the technical support solved the issue instantly when i contacted them.
Active spectra table did not format on my Samsung galaxy note 9. Useless. Tech support did not resolve issue. Outa here! Good thing they offered 7 day trial. That's why one star given.
Can't log in; forgot the password but doesn't send any recovery email to either the 2 emails I have used to subscribe. Pretty sure my 1 year long subscription hasn't finished yet.
This is the most appropriate and accurate antibiotics guide available. And the app is just perfect with all possible links to a given content, it has become so handy.
A consistently excellent reference which I use on a regular basis in the emergency department. And I just figured out you can bookmark your favorite pages! This app is worth the yearly fee.
Terrible subscription policy - once subscription is finished they would not allow you to keep the older version you've already bought! John Hopkins Abx is much better in that respect! ***Reply: Your reply regarding John Hopkins Abx is not correct - please read their policy : "• If you do not choose to renew any of the Guides(e.g John Hopkins Abx), you can continue to use the products, but will not receive content updates..." You should learn from them...
My credit card was charged DURING the trial period, I attempted to cancel for refund, it won't allow me and will not allow me to erase my credit card information to avoid a 2nd year charge! Beware.
I subscribed and 1 account is supposed to be available for 5 persons so we were 4 people using it then suddenly it stopped working for all 3 except me and I can't even add 1 more person to my subscription... What happened to the app?!!
Does not transfer to new devices. Forcing you to re purchase the app. Given limited utility, I'd recommend exploring other options before ever re purchasing Sanford guide.
not able to pay through debit card. not able to log in... poor interface. hey not able to post again. can i upgrade to sanford collections keeping the balance amout of present antimicrobial therapy subscription.
I love the activity spectrum table and appreciate the constant updates to keep up optimal patient care. Would highly recommend and is definitely worth the price.
Forces me to renew subscription even months after I had cancelled it. This is a good app, but do I have my right to cancel the subscription anyhow? Please fix, otherwise until when i need to pay for an app I'm not using?
It went smooth until last update. App keeps popping up from background, specially while using whatsapp. Samnsung A10 OneUI 1.1 Android 9 Update: April 28th 2020 I have followed your instructions but problem persist as before. Updated December 18th 2020. Issue resolved
Hi. Google play charged me with the yearly subscription. Still I can not open the app because it does not recognize the user. What can I do ?
1* for price grab. Expensive. Glitchy. Hard to find info compared to other apps. Try to access it and it asks me to log in and then can't find my account. I have been using it for 2ish years now. I was annoyed that they charge a yearly subscription but now that they are jacking the price up from 29.99 to 39.99 I am done. I rarely used it as other sources (medscape, epocrates, uptodate) are easier and faster to use. They are also free or covered by my institution. I used this as a backup source.