Category : Finance
Used this app for years and now decides to never work again... I've been trying to access my account for weeks but the app wont even load uninstalling and reinstalling doesn't do anything and when the main screen finally changes after hours of waiting it's just and error message, not sure what happened it used to be a helpful app and now its worthless
Can't get in because of error message. Suddenly stopped working. Even uninstalled and reinstalled
I need the logo to be reset on my page for easy access. It just suddenly disappeared...help,!
Ive used this bank and app for years. Dont have a problem w it and it does everything I need it too!
I typed my phone number for the card services the right way, but it won't load when I submit it.
Why have a bank app that doesn't let you mobile deposit checks. It's ridiculous and pointless.
The security certificate has expired
I've used this app for quite some time but lately every few days or so, it brings up an error message saying it can't connect. The only resolution to this problem I've found is to uninstall it and reinstall it. Works every time....... Update. 1/23/19 app will not download
Mobil check deposit function does not work...you can sign and put the note on it like they want and it will reject it 9 times out of 10
Love this app but I just transferred phone and now I can not use fingerprint ID something is wrong
I have an android 4.3 version phone but when I try to use bill pay I get error message about needing to upgrade my phone browser to some other safari version. Have no idea what this is about and doesn't sound like something I should have to do.
For the past weeks I can't log in it gives error msg. Saying untrusted connection
When I try to open app says unfortunately the app has stopped and not able to even log in
It used to show all my accounts, savings and checking, but now it doesn't show my savings. I checked with my bank and the account still exists. I used to transfer money to my savings but now I cant. I hope it gets fixed, that app was great before the last 2 updates
Absolutely terrible. Previous apps weren't great, but this one is useless. Freezes up ALL THE TIME and have to "force stop" to get it to work. You cant pay more than one bill at once, theres no search for bill payment history or filters and there is no option to search for checks...Don't waste your time
Recently the app has been zoomed in making me scroll sideways to see everything. It would be great if it all for one my screen again and they added pending payments. HTC One M8 user.
This app is now useless do you think we as customers have nothing better to do than click on each transaction when we need to find a specific transaction to see what it is I'm glad you think your customers have lots of time to waste. put it back to being able to see what company each transaction was and leave the running total this is enough to make me switch banks another nail in your coffin as far as my continued patronage
I have had the same problem as others with the certificate authority SSL error. The solution that is offered may work, except that my phone isn't advanced enough to be able to download it. Plus I shouldn't have to download a second app to make one app work.
I kept having to go on the web to check my bank account. So I downloaded the app and it was just like the web version. Only it didn't take so long to load. Much happier with this app than the last one.
Had no problem with the other application and this new one is giving me a hard time. Wont let me see my account. Now I want to switch banks because its being complicated.
Would be perfect if we could see pending transactions like in online banking
I love my bank, they get 10 stars... But this app is a zero star. First problem, why all of the permissions??! Why do they need to be able to record audio, access my contacts, etc... etc.... The permissions list is way too long. Second issue (before I uninstalled it) was that it didn't even open. Screen was stuck on the page that said "loading" (was it taking that long because it was scanning my phone?!) Great idea to have an app, but this one needs attention..
SIBT is the bank to go with!
I found this app very helpful and great... until they decided to change the mobile check deposit function. Now you have to write a note on the back to deposit a check, and no matter how I write it, it will not accept my check deposits. I complained in the bank and was told just come in and use the ATM. Fix the mobile deposit, and this will be a good app, without it you take out a critical piece of any mobile banking application.