Category : Communication
Customer service is very responsive, but not very helpful. My yahoo email, and other private email service inboxes do not sync, and I can't even send an email out. Only worked with Gmail so far, and its very frustrating. I can't even send out a log request to customer service, because it keep saying problems with the network.
Sounds great in theory, particulate when Gmail's and yahoo emails should be able to protect these extremely vunersble poorly encrypted stystems. I've attempted to connect with support, however support is run by Zendesk and often just runs user around in circles???
EDITED 1/29/22 Had issues when I first set up this app. These folks jumped right on it and fixed it. The app does what it's supposed to do and they have an excellent customer service department and attitude. They WANT your business and will make sure you're happy with the service. THANKS FOR ALL YOUR HELP.
[resolved] Uninstalled the app, then had to reinstall and login in again, resynce to overwrite the old keys, then reconnect to email accounts. [previous issue] 1 star now because after updating 2 days ago App does not open on my Huawei phone! Please patch this ASAP, it's unusable an I paid the subscription!
I really like the ability to view multiple email accounts from one interface, and the ability to encrypt my emails. I also like the feature where I can send encrypted emails to recipients, and do not have to setup or agree a decryption password with the recipient. It has some minor bugs, but security is rock solid.
I'm sure the app does what it says it does, and well, but both on desktop and mobile, it is very slow, emails prone to shaking, and the UX is just a bit clunky and not aesthetically pleasing at all. Highly recommend to get a designer to redesign the interface to be more sightly.
I've tried a bunch of secure email options over the years, and keep coming back to SecureMyEmail. I really recommend this app. Also very nice UX.
The encryption works well. The functionality of this app is clumsy. Continually having to delete the same email, slow connection and confusing password and credentials verification. I hope that the designers continue to improve the app. I would come back; when the app is more intuitive and elegant.
Painful, painful experience trying to use this app with five email addresses. Even reduced down to my one primary email account, still hit and miss. The web interface on my laptop works much better and handles my five addresses just fine, so far. My phone is a Galaxy Note 9 running with reasonably low ram usage and my wifi and cell data are both fast, but with this app, things work so slow, if they work at all.. Documentation poor on website. Will only use in Laptop/PC Web Browser.. Not phone..
Excellent easy to use email encryption, I have very high hopes for this company and there products. Customizing the emaiI that non securemyemail users receive when they get an encrypted email would be awesome. The only issues I experienced wasI had to disable google advanced account protection to generate an app password to connect this service to my Gmail but 2FA is still enabled. Over all, it's a great investment in email security
Hi guys. Please fix the latest version as it constantly crashes. I have tried clearing the cache, then data and cache and finally uninstalled then reinstalled and the app won't even open before crashing. Update: thanks for the rapid reply, and the new update has fixed the issue. Great response, thanks!
Downloaded the app. Filled in the data required. Clicked on "NEXT" Did this 3 times. The last time I deleted & downloaded the app again. The results were the same. I couldn't get by registration page... Well strike 3 you are out. Deleting app. And this is a subscription app...
I so wanted to be able to give this 5🌟 but I can't due to its major limitation, which is: If you already have PGP keys then you have to use a Mac/PC in order to import them ***I DON'T HAVE or WANT a Mac/PC*** so unless I'm prepared to make & send new keys to all my contacts, I'm unable to use this app as is. I hope they fix this so they can be imported directly I was prepared to buy a lifetime subscription, but I guess I'll have to stick with my proton account and K-9/OpenKeychain apps instead
The app is fantastic! It's encrypted and it's in Switzerland, it keeps your mail safe. Highly recommended!!
App works very well. With doing more work from home, and generating/responding to more email through mobile, this service is key to my mobile security suite. I would like to thank the developers at WiTopia once again for all their help, patience and insight.
Much too complicated to set up and no support to help. They don't respond. Yes, but only for one month. I want to try it. I didn't mean to pay at all yet. Now that card has nothing. It screwed me up in many ways.
I couldn't even sign up. Said my Live account was invalid email. What gives?
One of the best secure and encrypted email app! Everyone should give it a try.
It's what i I have been looking for my email get ng encrypted definitely easy to set and use Heck Yeah!!!
The best encryption email app to encrypt your email address well I think it is the best so why not try
so far so good. its a much need service. reasonable pricing.
The app is very sluggish and slow to open/load
Can not login to gmail.
Good Thanks
Great concept but poor implementation. There are a lot of bugs and the app development and progression is slow. Promising but not a good purchase yet.
Terrible. Gives me notifications every 5 mins of the latest email in my in box... From 3 days ago. Why?
Couldn't get pass the setup screen and got an error that read it couldn't contact the network. Trying to set up a Gmail account... I then closed out of the entire app and went back in fresh. This solved the issue and it's now working. Tech support was on top of it with an email to make sure it went right. Great service!
Mixed review. Great concept. Nice features. But I'm experiencing a lot of bugs. The windows app throttles my CPU and paralyzes my PC. I have to force close repeatedly. On Android, I'm not receiving notifications. And I've had a few issues with syncing keys.