Service Pro Mobile 3
Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Performance with Service Pro® Mobile
Your customers have high expectations. Help your field service technicians exceed them.
Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate.
Why Service Pro Mobile?
A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call.
• Service Pro Mobile works anywhere - Technicians can record work in areas with or without wireless network connectivity.
• Service Pro Mobile is easy to use – Features are intuitively laid out and use the device's native navigation. It’s cross platform and consistent between iOS and Android menu options.
• Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud
• Service Pro Mobile does work orders and inspections – Data is saved to permanent tables matching the structure of the Service Pro back-end feature.
• Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system.
What can Service Pro Mobile do?
Service Pro Mobile includes many paperless service management capabilities for field service technicians:
• Service Technician Status
• Work Order Management:
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Photo Capture
• Signature Capture
Category : Productivity
Reviews (30)
Quite possibly the most bloated, non responsive, erroneous, useless, battery draining app ever created in the history of apps of all time! The company I work for really landed in a ditch by trying to cut corners to save money by implementing this poorly developed app. We will be moving away from it sometime this year, yay. I would give this app negative stars if I could. Stay away from this it if you don't want to waste your time or smash your phone out of frustration after it crashes repeatedly
Its a constant pain in the toosh. Complactated. Have to enter the same ingo multiple times, over and over. Difficult to enter info. Entering high quantities is seriously 1 piece at a time so if ording 1000 of something you have to increase quantity one at a time and unabke to just enter the quantity. Surely there is better developers somewhere just not with this company. Use something else!!!! This software has made every day more difficult.
This app sucks u have to sync every time
1 star is far too good of a rating for this garbage. I'm not even convinced it's an actual working program that companies use, I'm beginning to think that it's some sort of test to see how long their employees will waste time trying to tap on an unresponsive GUI expecting it to relay your input, and how long they will continue this after they then realize that when it does respond, it enters the wrong value.
Still needs work but app is getting better props
Every time when I check the app is out off the screen for no reason. If the person invented this app, please fix it , You don't think what we have to pass for a frustrations in that moment. Is Suck!! 👎👎👎👎
This app is garbage, it don't load, it won't sync and it's always messing up. It needs a full overhaul. If I could give it negative stars it'd be in the negative millions!
Takes forever to sync. The machine location is often wrong, usually within 20 miles! Takes forever for jobs to load after they have been sent by dispatch.
Everytime I log in, it tells me thank you for using the app and has me log in over and over. We are suppose to use this at work for all field service techs, but it doesn't work.
good app but right now is delete in my work orders when I press work complete and I recommend to have work order, serial number, model number and contact number together, because right now need to scroll down to see that information thanks
It's pretty rough always freezing up and getting errors, always having to re-install
App does not parse records appropriately. Records from one record get placed in another record later in the week
Worst app in the history of apps I could send a letter faster then this pos updates
At times this app. Can be challenging, a bit complicated
This App is a nightmare. Slow... slow... 🐌
Horrible unable to sync appointments for 3 days
Glitches crashes loses info even when synced waste of time
If you have to use this app on a daily basis as I do, I'm sorry for you
This update will not stay, im having to run this update every day
Terrible, to many updates and issues
Very straight forward and easy to use
This app is slow and buggy!
Sync failures out the wahzoo.
Been trying to update for several hours now. All it says is pending.
Too many updates, disappears a lot .
This app has more bugs than a free mattress
I am forced to use this for work, do yourself a favor and avoid at all costs
This app is the worst app I ever used
If your a business owner I wouldn't recommend this to no body
Not enough customization Should be able to select which technician to reassign to for example. History by Site should show more info instead of just the order number. Very hard to look up old orders this way. Once an appointment is closed the tech should be able to view it on their phone or search for it. Customers/clients always want more information weeks after the appointment is closed and the tech is unable to look up the information.