ServiceNow Queue

Here we can integrate this "ServiceNow Queue" android app with any instance with your username and password, where you can assign incident to particular group members.Steps to integrate.1.User Name:Give User Name2.Password:Give Password3.Instance Name:Give instance name (temp if your instance url is "temp.service-now.com")4.Assignment To Group Members:Give Users group name (Developer, Tester)5.Please Save the settings first (Click on Save)6.Select the table from screen6.Now you can assign the active and un-assigned records to group members by clicking Update button.
Note:Here we can integrate all tables which has following fields(like incident,problem and change)1.Number2.State3.Priority4.Short description

Requirement:As this app is using rest web service to update the record so the given user should have admin access or should have role to read/write for the given table and role "Rest"

Category : Tools

Reviews (16)

meg. b. Jan 6, 2019

Any new update?

Man. S. Apr 13, 2016

Can we have this kind of app for different modules.

Pav. M. Dec 21, 2015

The new UI is good!! Way to go!!

Kis. S. Nov 22, 2015

With valid login credentials and if access is granted to your credentials u can easily access and assign INC.

rak. a. Nov 24, 2015

Very good app to look at the queue and respond to the tickets or assign to the concerned parties.

Inv. G. Nov 18, 2015

Nice Approach to assign incidents from android app . App is fetching all incidents which has empty assinged_to value. Can you please modify like it should fetch only active incidents which has empty assinged_to value. Addition to this we have specific requirement for this app with our own custom table, Can you please help me with this. Thanks,

Rav. L. Nov 17, 2015

We can assign incident, problem and change request easily

A. G. u. Nov 17, 2015

Very useful for quickly viewing and assigning incidents, problems etc

Nit. D. Nov 21, 2015

I was able to connect to my personal Instance but could not connect to On-premise instance. Please suggest !!

Rak. M. Nov 19, 2015

This is an awesome app. Looking for more exciting features ahead.

mur. s. Nov 20, 2015

Looking for more things

Pra. P. Nov 19, 2015

Loved this app.. Very well done.. Waiting for more..

ayu. m. Nov 16, 2015

Give us more tools like this!

san. n. May 27, 2016

Can we have same app for Hr management stuff

Ram. P. Apr 28, 2016

Good job....Needed more features on this ...

A. G. u. Nov 16, 2016

Good yo have this app