Category : Entertainment
I have never seen so many customers concerns ever...and you are not dealing with them...because your app is simply unusable for most...it should be very simple to use...can't you see that..I've been in customer service for most of my corporate career the most important person is your customer and it seems that you do very little to to make it a better experience ...it appears tgat you do not care... that's troublesome ...if it wasn't a gift I'd seen it back...
Utterly useless, for some reason my phone can't have the normal alexa app and as my alexa decided to disconnect from the Internet suddenly I had to find another app, this one sounds perfect "setup for alexa echo dot" it's idea of setting up is telling you to download the proper alexa app. Wish I could give it a zero it doesn't even deserve one star. Also the app itself is far more complicated than the normal alexa app
Can not get it to connect to my WiFi at all so it is useless to me... but thankfully I have Google here that does work so I will stay with it... the help people want to charge me 150 but can not help putting it on android... all is worthless if it won^t work on android... money lost, I guess...
Its not tyat easy to get it set up properly. I've had it for awhile now and still have not set it up right. The phone i use everyday is not connecting right so i had to use another phone.
App has section called configure. It tells you to down load another app and how to turn on the dot. Does nothing. App is garbage probably just stealing information as it serves no purpose.
I cannot set this up ...it's driving me crazy ..press configure...nothing helpful to set up the echo dot..easy if u know how but not to average non tech person..frustrated with it all .
I have a new echo auto device and for the past hour I have been trying to pair this device to my tablet and having major problems I'm going to install a different app to see if I can pair my new echo to it.
One hour in and still haven't connected to Echo. Instructions seem to refer to things that aren't there.
My whole house is alexa she can do many things it can turn on my lights shut them off and give you a wake up call remind you of a business meeting remember contacts answer general questions and report you of different events and can do amazing things control my tv i donot have to get up look for a remote all i g ot to do is say alwxa play a movie or a song or even a channel which i have over four hundred channels and alexa knows what i like and what i would pass on i promise try it awesome
Having issues with Alexa not responding to commands. Not happy when the tv gets her to respond but she won't respond with me sitting right next to her base.
Virtually unusable. I enter a search argument (words) but there's no way to launch/invoke the search.
No clear step by step instructions for set up. Doesn't even show which Alexa app you need!!!!
Pure useless, found this much more complicated to set up than the Google version.
Alexa does not respond immediately A lot of times she has no clue about a lot of things and she gets mixed up a lot of times
Hard to understand especially for someone that is elderly. It is confusing
Can't setup alexa dot, that's all l want to do don't want anything else. I enter my information and card number.
The font is white and so is the background. I can't read it ofcourse. Why is it not black
I thought this was all I need to set-up the echo dot. But it says to get the alexa app first. Just wonderimg why I would need this app if I got the alexa one.
Easy to understand and use. Instructions clear and user friendly.
hard to install and asks continually for charge card with delayed billing after five day free trial!
It was so very easy to setup . I was done setting it up in about 5 mins.
Great app!!! I highly recommend it for anyone who is or isn't struggling with their alexa.
Good , informative, great source Of info music and varied entertainment
Exasperating. Could not set up even with simple commands.
Only because for some reason I did not give it a chance. I immediately thought I did not like it but I was also drinking a little bit. Bottom line it could be awesome but I'll never know because I don't care
When I open a key it shows some apps please fix that and I will give three star because of the problem
Alexa was working fine then it wouldn't work at all kept saying that it could not connect to the internet and I unplugged it waited for 2 minutes and plugged back into outlet and it keeps saying the same thing that it cannot connect to the internet. Orange light shows but still not connecting and app has no help on how to reset too factory settings or how to fix the problem, and I've tried everything even calling number and it tells you that it has limited advisors working and no help.