Category : Health & Fitness
App will not allow me to login. Only shows 'Error communicating with server'. The network connection is working and my account works when connecting to the website. Not sure what is going on with the mobile app, but it is extremely poor. DO NOT RECOMMEND.
I deleted this app from my phone and redownload. It worked great for 2 days and now the tracker has stopped working again. I may to quit using this app it's very frustrating, but it's connected to a fitness program where I work.
Sometimes this app doesn't connect at all. In addition, it sends too many notifications that I can't clear, so I end up putting my phone on silent a lot.
Not sure what is going on but the app continually sends notifications. Sometimes seconds apart sometimes minutes. It gets very annoying when I am trying to sleep, in a meeting, spending time with my family, or anything else. It definitely does not help my stress level. Please fix the issue!
The app is fine when it works, but it's an absolute mess when it doesn't. The latest update has it spamming my notifications with the sleep detection notification, and the app closes itself immediately when I open it. Even before this, and given page or feature only had a 50:50 chance of working on any given day. Overall this app is super buggy and the developers need to do some better testing and make sure their servers stay up more than just every other day.
Positive - it's very comprehensive with a lot of features Negatives - it's intrusive; not terribly intuitive to use; autosynch works poorly
Not earning ANY rewards for ANYTHING. Everyone @ my job is earning rewards such as Starbucks. I just sit there wishing & wondering. Probably going to end up deleting because at this point, it's only taking up space on my device.
I am trying to set a new password. I get an error message: 401 POST/api/change password. I have tried 3 different passwords and get the same error message.
Love this app, but since your update yesterday my entries are not saving correctly. Plus some of my entries are not showing up. Please fix again. Thank you
This app often goes haywire. It logs me out and won't accept my log-in information. I have to uninstall the app and reset the whole thing. Pain in the @ss!
Has a lot of information, but there's so much that doesn't work in this app. I can't even schedule a coaching session with the app. I used Rally before my insurance changed and loved how the daily challenges tracked. Wish this app were more like that one.
Constantly tells me "No Internet Connection" when trying to log in. I HAVE a connection! What is the issue here? On line Chat was useless 😒
1/27/22: Looks like issue fixed and app is working fine now. Thanks for the quick turnaround. 1/26/22: App is restarting and can't use. Uninstalled and reinstalled. Same issue
My experience with this app has been terrible. I participated in the Move More Challenge for work to earn an incentive. I did the required number of steps each day and it has been showing up in the app. However, I didn't receive the incentive because the app claims an automatic tracker was not connected. Well then how did it automatically receive my steps?! Customer service was terrible. I was blamed for not contacting them when I had no idea there was a problem, which they refused to solve.