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Skip

Skip allows you to preorder and pay for food and drinks from your phone.

- Skip the queueA line for your morning coffee is a devastating sight when you’re already late for your meeting. Order ahead with Skip and have it waiting for you on arrival!


- No more coinsCash only sign? No ATM in sight? Order straight from your smartphone and you’ll never have to worry about carrying cash around again.


- Digital loyalty cardWallet overflowing with annoying little pieces of cardboard? Wherever you go with Skip, we’ll track when it’s time for your free coffee so you don’t have to.


- Get to know each otherSkip doesn’t just save you time, it helps build relationships. In no time, you’ll be known by your first name instead of your coffee order.


- SSL securedAll our data is encrypted before transmission to lock out eavesdroppers, making sure your login details and orders stay our little secret.


- We don't store your credit cardYou can sleep soundly at night – your credit card information is securely stored by our payment processor, not in the Skip app or on your smartphone. so you can spend more time doing the things you’re interested in doing rather than waiting in a line.

Category : Shopping

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Reviews (29)

Emm. M. Apr 28, 2021     

Need to update their security settings so that new users who add multiple payment cards to their profile are not blocked from using the app. It is understandable to block a new user if they are adding a large number of cards (potential scammer), but 3 cards is not a large number. I don't think the barista who helped me sort this out is being paid by Skip to do tech support!

Rac. W. Jun 24, 2020     

I really like the app and the service - found it very easy and reliable. The only reason I subtracted a star is that there aren't heaps of businesses in my area to choose from when ordering. Would use it more if there were more choices. The businesses that are there though are very good.

Mas. C. Oct 23, 2018     

Does the job well however i wish searching for a cafe wasn't so fickle and just more simple. The whole point is to order ahead. I have to search by area first, then scroll through a big list of possible cafes, and then click the cafe I want.. it'll be easier if I could search by name. Or whatever else makes it easy

Sim. T. Sep 23, 2020     

It is a easy to use, well built app. I just wish that there was a way to give feedback on the café when the app says "ready in 5 minutes" but they actually take 20 and you end up in line anyway. I do not mind a service charge when provided with the service, but twice this café has had me waiting 🙄

Var. N. Mar 17, 2020     

Used this for over a year. Initally impressed. Unfortunately 3 times the venue was supposed to be open, charged each time and when I got there the shop is closed yet the app is running. No fast link for resolution, pretty obvious should be an option now I have to chase it up if I want my 15 dollars back.

Ker. S. Oct 6, 2020     

6/10/20 - I've updated my rating as I have not been double charged again. So I'm giving the benefit of the doubt to connection issues at the time. The app works well, I'm just disappointed that I'm now charged a surcharge on my purchases. In this time of covid it is essential to limit contact and that's why I use the app.

Bre. Mar 5, 2020     

Absolute waste of time! You order and they don't bother checking the Skip device. So what should be in and out, lands up being 15 min. No time saving, no convenience! I'm deleting the app!!

Ste. M. Oct 28, 2019     

Great app, although having to log in every four or so times I open it up is pretty annoying. It kind of ruins the ability to order on the fly.

Mat. P. Aug 23, 2019     

Have to save/store credit card details to make order. Have to manually email them for marketing push notifications to be stopped. Only allows single add ons (i.e., radio buttons not checkboxes) when adding to an order. Archaic, badly designed app.

Ter. L. Jan 24, 2019     

got bank notification just now of a transaction from skip when I'm actually in bed at home. panicked and call bank suspecting it to be fraudulent. after arranging for dispute and card cancellation I thought to check the app to see where transaction was made, only to find it was a transaction i made from almost a week ago but they decided to delay putting it through! how annoying! what a stupid feature! stop this!

And. P. May 24, 2019     

Easy, fast and seamless app. Unlike its main competitor, no user fees. Innovative way to invoice, avoiding unnecessary delays with the payment processing.

Dan. C. Mar 5, 2020     

Single point sensitive. No alerts when my coffee is ready. Vast options in menu screen could be maintained in a better GUI representation e.g. to add 2 qty I have to scroll for dayyyys.

A. H. Feb 3, 2021     

Oh yeah Nah yeah Nah yeah. This app awesome great front end and layout easy and intuitive + crazy discounts on sign up. Ok respect to privacy. They don't need ya home address & Blood type etc to use the app. Download it today and start drinking. Remember to drink water 💦

Tho. R. Jun 10, 2021     

Great, use frequently. Feature request: one click to repeat last order on app homescreen. I bet a LOT of your users go to the same Cafe and order the same thing. Make it even easier for us

Adr. C. Dec 11, 2018     

Whoever made this didn't factor in PayPal. As I make a lot of transactions via PayPal sometimes it's my only option and when searching for the option of buying coffee with PayPal this came up. Your SEO is a joke and until you offer PayPal this app should be avoided.

Jas. P. May 21, 2020     

Left a sour taste ordering coffee through this app. Skip app charged me twice for 1 coffee on the second day of use, then on the 3rd day charged 3 times for 1 coffee... Tried taking it up with skip direct and person wasn't much of help, just asked to send an email with my complaint via their support email. I think I'll just order my coffee's at the counter from now on :-(

Mat. D. Mar 5, 2020     

Really hate the fact that it doesn't give me an alert when my coffee is ready. This results in cold coffee and confusion as I never know which cup is mine. Please implement some sort of phone based messages to alert me when it's ready!

Phi. A. Sep 8, 2021     

I installed this app and searched for cafes near me (Canberra). The results showed Wollongong, Wodonga and various cafes hundreds of km away, omitting cafes that were only two suburbs away. A totally useless app.

Mik. R. Jul 21, 2021     

Not cool sending notifications when the application isn't signed into my account and NO option to turn off. Thanks for spamming #Unwanted and unsolicited messages with no option to remove.

Jac. B. Jul 14, 2020     

Great app. Easy to use. Has all the options I need to order coffees for multiple work colleagues - and allows me to jump the queue!

Dor. W. Mar 15, 2020     

Good idea executed poorly. My coffee was 8 minutes late, to add insult to injury a friend who ordered at the till 10 minutes after I placed my order got their coffee before me. Also they had no large lids,something I would have found out had i placed the order at the till rather than online and changed my order accordingly. I really see no point to this service, it is slower and worse than ordering at the till.

And. N. Sep 13, 2019     

Great idea but failed by poor design. Full of errors and bugs. can't search cafe by name, geographical search area is rigid and more often than not useless

Bhu. P. Dec 22, 2020     

My order got confirmed when the cafe is actually closed. I asked them for a refund but i was told to wait until next year.. Better avoid using this over holiday periods. Other than that, all good.

A. G. u. Oct 20, 2018     

Double charged me for an order 30 minutes after I picked up my original order. Had exited the app by this time. Was at work so couldn't collect my second order (which ordered itself).

ste. b. Mar 26, 2020     

Fantastic App. It is quick and convenient You can find the closest coffee shop, then pay on the App and pick up. Love it

Lia. F. Nov 20, 2019     

Devs, you really need to fix the app so it doesn't close when you press 'back' on Android. Should just go to the previous page. How frustrating do you want using this app to be?

H. T. Nov 28, 2019     

Hey there, I noticed the BYO cup has moved to an additional step. Can this please be placed back on the ordering page? Unsure why you would change it to an extra tap. Also, can there be a more simpler way to remove old card details?

Eri. 2. Nov 1, 2020     

Service fee they add makes it more expensive than buying over the counter. Skip's Virtual Cafe charges $40 for 7 coffees. That is $5.71 a coffee and may mean people pay up to $2 more for each coffee than they need to.

Sha. K. Mar 13, 2019     

Major delay in receipts being emailed, this needs to drastically improve. Also, need to work with merchants as some items are only available at certain times, e.g. until 11am