Skip Scooters
Skip is cheaper than ride-sharing and less effort than bikes.
How it works: Find a Skip scooter on the corner, scan it with the app, flip up the kickstand and go! Ride your electric powered Skip scooter on city bike paths and roadways. When you're done, instantly end your trip by parking your scooter on the sidewalk and completing the ride in the app. No docks or locking required.
Skip is currently available in Washington DC, Arlington, and Alexandria. We continue to update the app as we partner with cities across the country. If you'd like to see Skip in your area please send us a note, we'd love to hear from you: [email protected]
Category : Travel & Local
Reviews (27)
The major problem with Skip is they do not put what the rate is anywhere in the app or the app install page...I had to go to their website and dig around to see what the cost was. After navigating to their Legal page I was able to figure out what rates they charge. They charge more than their competitors: 25 cents/min + $1 to unlock. I won't be using Skip anymore - not only is it more expensive, which normally I wouldn't mind....but it shouldn't be THAT difficult to figure out what rates to ride are. Not putting the rates in the app is flat out deceptive.
Pretty good time. Much easier than driving around in Portland. And the are just a blast. Only caveat is you can't pause the ride like other scooters. Haven't figured out if it's more cost effective to end the ride while you go in somewhere, or just let the meter keep running. Either way a pause feature would be good.
Problems closing out of a ride happens too often. Some times, the ball just spins in excess of 3 minutes. Too long to have to wait. I can leave the scooter in the courtyard, take the elevator to the 10th floor, the ball still spinning. Close out w pic from my living room window. Otherwise, it's all good, but that aspect is most aggravating. Doesn't occur w other Scooter apps.
I wanted to rate Skips customer service. They were outstanding. My very first Skip ride stopped on me short of my destination and the second ride the app didn't allow me to take the final picture resulting in a very expensive ride fee. I reported the first ride and received a full refund. I explained the second ride to a representative through email and told them it was supposed to be about $4. They refunded the difference within 2 days. I will use Skip again because of their customer service!
Its great for tourists but not for locals. I work in San Francisco and i was really excited to hear the scooters were coming back but my experience with Skip as compared to Lime has been very dissapointing. The app it self is very buggy and slow, the GPS as to where scooters are located are inacurate all of the times. Scooters sometimes are not easy to find as they are placed in very random spots all around San Francisco and ive dealt with an abnormal amount of mechanical issues.
Terrible system of breaks. just had an incident. was going down not-so-steep hill (bike route, cars present too) and the breaks stopped working. i tried using the back break but when you are going 10 miles/hr it is impossble to reach the break without losing balance with one foot. i had to slide. miracle i survived without injury.
Did this while on tour in San Francisco. It was amazing and surprisingly not overpriced. Webt half a mile in 5 min including time to find a place to park. Under $3, well worth it, and far better than a cab or Uber if you're comfortable with high speed 2 wheeled transport (like bikes, etc). Will use again for sure. 👍
First time I used a skip, the app rejected my "End Ride" picture four times because it wouldn't adapt the camera to low light or flash / activate the flashlight. And I got charged twice for one ride. Will not use again. There are plenty of options that charge less and function better.
Unlike the Jump and Lime apps, Skip does not let you expand the map so you can find the closest available vehicle; for whatever reason it snaps you back to where you are at the moment. Frustrating and unnecessary.
Rating the app not the experience. Despite having the app installed for a few days, I wasn't prompted for registration so I did it myself en-route to my first Skip (ok fair enough). More annoyingly, onboarding didn't happen until I was trying to book my first ride! Definitely an unexpected kink in my last minute rush for a ride to work.
It was quick an easy to set up. The brake on the handle was convenient and powerful for stopping. Was able to get around a good portion of the city with it. Will definitely use again!
scooters are fine, app itself is pretty bad. it's making me reenter my drivers license since I have a new phone, and it keeps failing and blaming "network error" (but it sure looks like a skip-specific error since after all I have a connection to write this)
App was easy, directions we're clear. Qr scanner worked. I would have appreciated more updates on price or more clarity on how much I paid. Either way. Picked it up rode it all around the Smithsonians and back to my car. About an HR for $9.40. and it felt fast!!
Less than half my ride attempts have been successful. Usually I wait for checkout to happen, then I get a message about an error. If I can't depend on being able to use the service reliably, I can't use it at all
I ended my ride like 10 minutes ago but there was no option on the app to do so. Strange. And when I kept checking the app for ride history or some sort to make sure it was ended nothing was shown. Then I rechecked the app 10 minutes later, there was an option to end ride...I was charged 10 minutes for nothing!?
I left a critical review earlier and am not able to edit it. The ride pass makes it a lot more affordable. Again it is incredibly convenient and if you are taking a long trip I highly recommend purchasing a day pass.
the scooters are great but its been the second time where I can't end the trip through the app once I'm done. Two extra minutes was added to my last trip in order for support to end my trip for me since the app wasn't allowing me to do it myself.
It was very convenient....I was able to ride a 3 mile distance in 10 mins. Easy to start with app, easy to drop off and end ride pretty quick. All in all a great app based scooter.
The scooter was surprisingly fast on flat ground and slight inclines. It could not handle the steep hills at the peak of nob hill but all the same it was an efficient, and definitely fun way to get around for a pretty decent price!
I love Skip kicks, they are fast, highly maneuverable, and light weight. Skip kicks are also very sturdy and the performance is fantastic, both in breaking and in acceleration. Love Skip!
Throttle didn't engage at all. there's no way to request refund. I basically paid to realize it was a broken scooter and bring it back. Everyone else in the area was experiencing the same issues. THEN, when it asked me to rate my experience in app and I gave this rating it had an error submitting and wouldn't accept my review, no matter how many times I attempted to submit it. I'm uninstalling.
This app and service are junk. App overall subpar compared to competition but serious problem actually locating usable scooters in SF often can't find one on the map of the whole city and definitely none nearby ever.
This app is useless since the update. I can't even log back in to rent a scooter. You guys need to get your app fixed. You are losing money. **update** I still cannot rent scooters. Once the app updated, it asks to verify my phone number then keeps telling me the user already exists and doesn't let me proceed. DUH I know I exist but why can't I log back in? There is no option for existing users prior to your merger.
It's as though no one at the company tried using this app. I set up my account before going to a scooter (eg. credit card info), but then it waits until you click "start ride" AND scan a scooter to ask you for things like a driver's license, which it never mentioned you needed. So here I've found a scooter, walked to it, and now I need to call a car last minute. Also, despite being in San Francisco, the app also tells me that there are no scooters in my area every time I open it.
Fantastic for DC national mall. Much more affordable than a bicycle rental and easy to get around. I got to see all the outdoor areas I wanted to in one afternoon. Only cost $16 total. Fun ride as well.
The ride was great but the app would not take "end my ride" picture at the end, when I finally got it, I saw my account and I was charged twice for my ride. Also, it would be nice to know ahead of time how much 30min/Hr is since it just says start riding for a dollar. I got charged $15.75 for 59 mins.
The best scooters around and I've tried them all. The inclusion of a speedometer, a bell, and two ways to brake is awesome. The app can be a little glitchy but customer service is amazing and the experience is only improving. The ride can feel a little slow, but let's be honest that's probably safer!