SleepIQ

This app was working beautifully for years now all of a sudden. I can't connect to wifi and it keeps showing error 024. "Oops, Something is off" Pardon us. We are experiencing technical difficulties; please check back later." Button options are Call customer service or exit pairing." It been doing this for almost a month. When is this going to be fixed?

App working fine for months all of the sudden giving me error. Cannot connect to WIFi I have tried everything and it's the only app that will not connect to WIFI all of the sudden!! Everything else in my house works fine. Called customer service and got the rudest person! There is nothing they can do about this error I have to buy a 45.00 controller? Are you kidding? After spending $6000 on this bed? What the hell is going on??? It's this app all of the sudden! RIDICULOUS!!!

Loving our new bed! Although, I must be honest, I haven't been able to see the adjustments to our sleep per automatic adjusting to help create the best sleep, and he still snores, no matter what, and, it cannot create a sleep pattern for me.. but I still have slept better than ever since we received our bed. I was hoping, with chronic insomnia and past injuries, the bed would auto adjust to help me finally find the best sleep setting and adjust to the pressure points that cause pain. ❤️

Very smooth flowing app. I agree with others that it would be helpful if you could indicate when you are going to sleep vs. sitting in bed reading/watching tv/etc. I have to edit my times nearly every morning in order to get an accurate number. Also, sometimes it feels like the bed is not inflating/deflating to match what is in the app. Overall, I enjoy the simple controls and the wealth of info it collects to help me understand my sleep patterns.

I love everything about the app. It's well designed to find everything you need quickly and works great in sync with the bed. What I would like to see in the ROUTINES is a way to program the bed functions for walking up. Turning on the foot heater, moving into zero-g or any other positions, and changing the air settings. Being able to set these differences minutes before waking up. I find I'm waking up, then laying in bed, picking up my phone, changing these settings to help me get out of bed.

The useability of the app is very good. It did take some time to get used to how to get to the details of a nights sleep. There is a chevron at the bottom which I expected to swipe up to show details. Turns out you click on it! There is some feature content missing. It tacks together time on the bed, so if I get up at 7 am, have breakfast then sit on the bed to adjust it (or watch the morning news) it considers that part of my sleep and "dings" me for a large time out of bed. I'd also like to know how the individual items on the sleep scale impact the sleep number. For instance if lie in bed in the morning waiting for my wife to awake that counts as "restless" but editing it out lowered my score.

Love it. With my back issues I need a different bed every night. With this I can fix it any time even in the middle of the night. I only gave it 4 stars because it's missing 1 feature. A scheduler. I would love it to reset to 90 every morning. Sometimes I put it as low as 60 bed level and getting back into bed with that is difficult at night. Yes I get 1 quick function but I would love 3+.I start at 90 but mostly end up at 70, but sometimes 60.

Switched internet providers a while ago and my app hasn't worked well since. Keeps telling me to move within 8 feet of my bed for bluetooth and I could laying on top of, next to, or under the bed and get the same message. Wifi hasn't been connected since because of it but the bed app still uses Bluetooth to control position and pressure. Don't understand. Otherwise the app has been amazing.

Nice app but would be way better if it had a widget for various settings. Would be nice to not have to dive multiple taps deep in to the app to activate a flex base setting, activate partner snore, or turn on the heater. Also would be nice to not have to scroll to see all of your flex base options, everything should be accessible in the fewest taps and swipes possible, like a physical remote.

I like this ap. But I feel like the privacy feature should be easier to get to. Also when privacy mode is on, the bed data is off. It might be nice to change it to "collect sleep data " Finally. I wish you could preprogramme it to turn on/off at certain times. (Set and forget).

So far the app has been easy to use I like that I can preset option right down to the warming. I wish I could have more than one setting for the week, but I realize it does not because as it recommends you to go to sleep the same time every night. Weekends are just different. I do wish you could note that you are in bed for anything other than sleep, reading, watching, studying, etc.

There are many opportunities for improvement. Allow editing of actual sleep time. Sometimes my bed detects I woke up earlier than I did. Allow the "privacy" feature to be on a schedule. Sometimes if I take a nap it thinks that's my "sleep time". It messes up my average pretty badly.

Love our P5 Flextop King. But the app loses connection to wifi and Bluetooth the majority or the time and need to wait for reconnect. App features are great, but the connection needs work. Wifi Hotspot is feet away from the bed.

App has a difficult time figuring out when I get out of bed. Continues to show me in bed when I've been up for over fifteen minutes, at times. Also seems to have issues setting the pressure (sleep number setting) correctly from night to night. It also gets confused if you lie down for a nap during the day.

A good app but lacking one major thing. Provides loads of details and information it is really easy to use but the one thing it's missing is smart home integration. I would love to be able to speak to Alexa, Google, or Siri to turn the bed lights on or turn on/off the foot warmer, maybe even adjust the bed position with out having to open the app.

EDITING/Updating and here's the info...back to being IN LOVE with my Sleep Number Bed. Somehow, my previously set up bed was no longer connected to my phone via Bluetooth, and this coincided with an update - so I blamed the update, which may or may not have been the cause of the Bluetooth disconnect, but anyway, Sleep number reached out to me to explain that my bed was no longer connected to my phone via Bluetooth and the settings I was unhappy with are in place when the bed is connected via WiFi. To fix this, you can turn off then turn on your Bluetooth settings on your phone/tablet, etc and it may reconnect. This didn't work for me. Next I went into my settings and tried to repair the bed with my phone but I kept getting the error to make sure I was within 8 feet of the bed because it couldn't find it (My phone was ON my bed at this point, by the way). Finally, as a last ditch effort, I restarted my phone while sitting on the bed. Once the phone rebooted, I opened the sleep Number App and VOILA, it was connecting to my phone via Bluetooth again - so now I am a HAPPY camper again! I have been a Sleep Number Customer since October 2002 and this is my second bed...UPGRADED (Aug 2019) to the Split King so we can raise and lower our heads and feet individually...Plus we got the Heating and Cooling mats (or whatever they are called - can't remember) for each side...can't count how many times that has come in handy! The beauty of being able to heat or cool the mattress is that it is individualized AND you don't have to adjust your thermostat for the house...so you can keep the temperatures a little cooler in the winter for your home and still be snuggly warm in your bed for sleep and of course the reverse during the hotter months. My only complaint with the heating/cooling function is that once you adjust the temp, you need to put the remote on a flat surface that will not be disturbed with movement - otherwise, whenever the remote is moved even slightly, it thinks you are wanting to change settings and "wakes-up" and this will absolutely drain the batteries. I wanted to be able to keep the remote near me so I can make adjustments throughout the night because I often wake up wanting the bed a little warmer or cooler (Thanks to the aging process) and because I sleep with my head elevated, I can't reach my nightstand with my head elevated, so to change the temperature, I have to lower my head, reach for the remote, set it again, then raise my head back up - first World problems for sure but hey, if the feedback helps with future development :) [This was the original post and no longer applies - leaving the information here in case some else experiences the same issue - then they can read my update to fix it if their issue was the same as mine..."Absolutely DETEST the recent change!!! You can no longer adjust the bed using the up and down arrow and let go once you've reached where you want it to be. Now you have to hold the arrow until the bed picture on your phone screen gets where you think it should be, then press "set" then hit the "stop adjustment" button when it gets where you want and hope it stops fast enough. I also emailed your developer about this issue. Please fix it!" (END of OLD post and again...the negative information no longer applies)] THANK YOU SLEEP NUMBER for reaching out to me personally about my review. I appreciate your time greatly - especially because it fixed my issue!

All icons and writing is too small. I try to use the app at night, but I can't make anything out without my glasses. I have sent in feed back several times in the last year I have used this app. Nothing has changed, obviously they don't care enough to read our feed back. I can't be the only person who needs glasses to read! Why does the pressure setting work sometimes, and be so obviously way off the mark other times???

It's a good app, has alot of functions. I don't like how recently you can't adjust the head or feet by just using the up or down arrow. You have to adjust then set it. If you moved it to far you have to spend the extra time multiple times to get it to the position you want. This is really frustrating.