Category : Food & Drink
Installed app 2020. My only complaint that app doesn't allow customization (no ice). Other than that, I did not run into any other issues. I was able to use back arrow & return to app. App kept my orders in cart. I was able to view my orders before placing & change anything, but bc of No Ice, I didn't order w/app & went into store. App scanned receipt just fine. UPDATE MARCH 2022: App still doesn't allow "NO ICE". I do not like ice. It's too cold for me. I've stopped using app & restaurant.
Dude, I used to use this app all the time, it was great. Until it logged me out, I've tried resetting my password and it won't send me an email. I've tired logging in through Facebook, it says my phone number is taken. This app sucks, it's not worth your time. Just go in and order.
App was great the first few times I used it. Now whenever I go in to place an order, I get an error message and it won't even let me see which stores are close to me, let alone what the menu is so I can order. I've force stopped the app and deleted/reinstalled it, too. Still nothing. Would love for this to get fixed.
Mostly works great and fast but you're screwed if you need to change or cancel your order right after making it. They tell you to call the store and the store tells you there's nothing they can do. This needs fixed.
This is easy to use, but I would appreciate the ability to make special requests, ie. mayo on the side, ½lemonade & ½sweet tea, etc.
Mostly good but needs ability to leave notes like no ice or on the side and also ability to add individual tenders or wings, as the items get added.
Just loaded it and already earned points. I scanned the bar code from my receipt and got full credit. Thank you
The food is really good but the app needs some work. I want to be able to have the option to select only entrees as well as meals. Not every time I go out to eat do I want a drink included and I definitely don't want to be forced to get one. The menu needs bigger images so u can see what the item looks like before I click into it. Other than that, it was easy to order and the service was fast.
Love that you can earn points and redeem an exact amount if your total is less than the amount of rewards you have
Awesome chicken and sauces at an awesome price. Love the rewards.
Love the food... Hate the App... had to delete after several purchases with points Already earned because the updates where taking up to much memory🤬🤬🤬
Went to slim chickens for the first time. Was suggested to get the app for points towards deals. The installation was slow but it installed. Went through the process of signing up. Was able to scan my receipt for points. Got the free sandwich deal. Everything looked ok. Until I went to check the app for making plans to come back. The app will not load. It stays in buffering limbo. Decided to uninstall until this is fixed. Will still go for good food. Just fix your app!!!
Excellent chicken and excellent flavor and excellent desserts to choose from. They knock it out of the park with Awesomeness! Top notch service too!
Streamlined experience with no-hassle, common sense rewards that are easy to redeem and accumulate quickly for frequent customers. Not much you could complain about. Ordering ahead and picking up instead of fighting wrap-around lines in the drive-thru is also a great option to have. A+
The ordering system is a little clunky compared to others I've used. It seems to break with behavior I've come to expect from similar apps. There were no instructions given for how to pick up your food once the order was placed. Drive through? Curbside? Go inside? Fortunately, the restaurant had some signs out front.
This was my 3rd visit! I am always pleased and impressed with the staff and customer service!!!
Best place to eat in town everything is made fresh as you order it great customer service as well
This app doesn't have as many options as some of the others so I will never actually order from the app. Items such as size of drink and whether to put ice in a drink are little details that make it into a usable app or not. It does give me all the menu options and the food is great.
Makes it easy to collect those points.
Easy to use and a real time saver!
Great app and great restaurant chain! A suggestion I'd recommend: add in the option to enter a gift card as a payment option. Currently you can only add a credit card as a payment option. Would still recommend this app if you frequent this restaurant!
Always order from Location 3301 / Flemington NJ. App and website menu doesn't match paper copy (missing selection / items not listed). However, if I call local they can make item(s). Corporate or Olo, please fix. Also, i did a $28 order today and not able to add points (already scanned by another error message). Food is good though (4 to 5 stars for that)...just frustrating ordering process/ rewards system.
Just downloaded the app to redeem rewards and unfortunately whether I use the app or attend the Herriman, UT store the experience is poor. App will not scan the QR code. The app scans for a second and then immediately states an error (whether the bar code is in front of camera or not). First visit to a store was tonight and the customer service left much to be desired. Lackluster experience all around. Seems to have so much potential...just wasn't impressed with the experience tonight.
Poor. There should not be a time limit on receipts that can be entered for points. I ordered the food and just decided to download the app and its saying the receipt is too old! Also no place to customize your order. I had to call the store to tell them extra ice in my drink and don't cook my fries until I arrive after multiple order with old fries.
Worked fine the first two times. As someone else pointed out, it's not cool to have someone go throught the whole order process only to tell them the store is busy. But now it doesn't matter as anytime I open it now it only says "not connected to internet" at the bottom.
Really like the app and have been using it for awhile. But it needs to be UPDATED. You can only order milkshakes individually. If you try to add them as the drink for a meal, it will say that it is not available. Very frustrating. Please update your app.
Hey the app works just fine for me. Samsung Galaxy S10+ completed the order with ease. Granted this is my time using it,so can't vouch for the crashing after update. Right now it's working just great. if that changes I will update my review
Very clean UI, very easy to use and understand. Did notice a bug maybe though. When I added my payment method there was a checkbox but no text to accompany it.
Since this location opened I have attempted to use the app on 4 occasions to order. Always says Madison location too busy. Of course they are with the app off. Any app togo or curbside orders have to come into the store to order. I thrive on technology. Apparently Slim Chickens does not.
The app was much better than expected. Lots of choices of main dishes, sides, spices, sauces & drinks. Easy to navigate, easy to make changes, choose to pick-up, curbside or delivery. I chose pick-up for the following day. It was put on the pick-up shelf as I walked in the door. Very nice & easy experience. It's now my favorite chicken place.