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Smart Locator

The Smart Locator app lets you manage all your Smart Locator devices. You’ll need to download and install the app on your phone to set up your Locator devices. Once they're set up, you can use the app to:

Find Your Smart Locator
Check the location of your device with just one tap.
You can also schedule a time for the Locator to automatically check your device's location or set GPS boundaries and get notified if your device crosses them.

Set personalized geo-fences and get notified if your dog ever leaves the yard.
Check up on your bike with on-demand location pinging.
Or set up to 10 trusted contacts who can find and recover your smart locator, even when you're not around.
The Smart Locator Hub gives you remote control from your smartphone!

Category : Tools

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Reviews (28)

A. H. Jun 22, 2019     

Updated Post: Before heading to the Verizon store, gave it one more try - uninstalling the app, reinstalling it, and re-syncing with the tracker. The app is now tracking and hasn't crashed (granted, only a short time running the app, so have to see how it fares over a longer time period). Original Post: Deserves a zero. While I got the app to sync with my tracker, after many attempts, it isn't tracking anything and the app crashes almost every time you open it. Plan to visit Verizon this weekend to see if they can resolve the issue(S), or they can have their "smart" tracker back.

Jan. C. Dec 21, 2019     

Need to be able to draw an actual fence not just a circle. Overall the app and locator are very helpful. Also need to be able to wake up the locator from phone without having to do it from the locator itself. I don't mind charging every night but it needs to make it through the day without being charged and have enough battery life to find it if lost at the end of the day. This is the best tracker we have found so far ( and we have tried several).

Jas. B. Oct 28, 2020     

I bought this locator to track my RV. I set up a geofence so I'd get a notification if it were ever stolen or towed. Unfortunately, this app gives me erroneous notifications about 3 times a day that the RV is just still there. I don't need constant reminders that it hasn't moved. The history doesn't show an erroneous or new location, so it's just an erroneous location. Should be an easy fix, so I emailed their feedback address listed here, but that email bounced.

Gre. W. Sep 14, 2020     

I can create wonderful passwords without having to use a character from every available subset of characters. If I feel very threatened by what's on my phone I can make a complicated PW. Part of a passwords usefulness is the ability to remember it. Getting tired of being dictated to in general, and have had very bad service from Verizon on other issues. I am posting this then deleting the app

Mic. C. Jan 9, 2022     

I spent most of the day today and a ninety minute wait on hold with tier II trying to activate a warranty replacement. I'm giving up. I deactivated the line and asked for a credit. Why can't verizon build the tools needed to perform the actions they need to perform to help their customers? I'm a techy, and the warranty replacement of my locator was by far the worst experience I have ever had. If like to add that the original device failed after a firmware upgrade. What a waste of time and money.

Jes. C. Jun 19, 2020     

The locator app works well, but is very difficult to locate a pet when not near a street as the map does not provide the phone location and heading. Using the app to find something relative to where you are standing is not easy due to this. Please provide a second marker on the map for phone location and heading to know which way to walk.

Ste. C. Mar 15, 2021     

OK, I figured out how to use the Google Map function more effectively so I am able to track the location better. Trick is, just dont click go. Hit the x and the you can see in real time where you are relative to the locator's last fix. Not great but not bad.

Nat. M. Jul 19, 2019     

It seems pretty good so far but it would be nice if when setting up the location alerts if we could be more precise with the Geo Fencing. I live in a rural area and since the fencing goes strictly off address I can't use my actual address and even at that I have to make the circle so huge that my dog could be a quarter mile away and still be in the geo fence.

Dav. a. Dec 18, 2021     

The app constantly crashes every time I use it not what I expected from Verizon for being as big as they are! Not happy with my experience a d doesn't even come close to my expectations

Vir. i. T. Jan 4, 2020     

Worked great for 1 month. Then it just stopped working. Tried to reinstall device at least 30 times. No luck. Will be contacting Verizon to return or cancel.

Sco. S. May 16, 2021     

Try to update the tracker and it running the latest firmware. But the app won't let me use any of the features and does not read the device has the latest firmware

Dia. K. Apr 7, 2021     

Thank you. I shall follow your suggestion & reach out. ~~~The main reason I installed this app was because it was is showing in Google Play Store settings as an Instant App being used (I have Instant App Usage turned OFF). Why is it STILL being accessed as an Instant App?

K.C. B. Dec 28, 2020     

What is it that I have to do to get my service back up and running to this device!? Been with Verizon for almost 18 months and NEVER been late or on time with payments. I have ALWAYS paid 100% of the time EARLY

Mic. S. Mar 22, 2021     

I use this app to track my husband with dementia. It's worked great until recently. Recently it has started sending me alerts that he's over six blocks away when he's actually home.

Ang. K. Nov 14, 2021     

I thought this would locate the address I am located at when I travel so I know where I am....no. it does not. So now I'm wondering, is there a dog tag I can get to track my dog? I can't rate this cuz in stars accurately because it didn't work the way I thought it would, and I have not been able to try it out properly. But I would like the opportunity to. Sorry for the one star but I'm trying to get a developers attention to help me out here.

Dar. P. Feb 19, 2020     

App keeps logging me off. I'm not getting my set alerts because of this. I've cleared my storage and reinstalled with no change.

Nic. F. Nov 28, 2019     

LOVE it! Definitely feel A lot Safer knowing I can see where my 6yr old is at Anytime! Just wish the 'BATTERY LIFE' was longer lasting and be able to turn it 'ON/OFF' as you please.. Overall: Great Device. 9.9/10

Mel. H. Dec 15, 2020     

I am loving the tracking and how precise as a matter of fact. My fanny came over yesterday amazaballsed me with this app.So ya its downloaded, like right now! Cant wait to get started , super excited with it rocky baby

Dan. Sep 26, 2020     

Difficult to set up, unclear instructions. Went with Life 360 instead, real easy setup there...

Ala. P. Jul 3, 2019     

owners of a fine product , found out ,it has many fuction exceptional ,, again a very fine product ,wireless are fantastic most important to it's Many Fuctions ,One of the best products #1. Authority Goggles,Alaonda Person

Tra. M. Sep 19, 2019     

Can't edit locations. Device works great app could use much feature improvement.

Kar. K. Dec 18, 2020     

Great app for people to stalk you if you have this family plan. They can see texts and everything you do on your phone. Despite what the comment left by developers I know first hand what happened. So, whatever use at your own risks.

Deb. B. Oct 3, 2020     

Thanked me for payment (?) I can't find a price listed anywhere, yet I was thanked for my payment. What, exactly, did I just pay for this??

Dea. K. Aug 25, 2020     

Great for tracking my gear bags! Have one right now and will be getting three more very soon!

Bry. W. Sep 24, 2019     

 Blog of our latest news, updates, and stories for developers Modernizing OAuth interactions in Native Apps for Better Usability and Security Monday, August 22, 2016 Posted by William Denniss, Product Manager, Identity and Authentication The Identity team is constantly striving to help Google users sign-in to third-party applications with their Google account in a secure and seamless way, and enable users to share select information from their account such as their calendar or contact inform

Joe. D. Jun 23, 2021     

Couldn't find my shadow with this app

Bri. L. Sep 29, 2019     

Was useful, now useless

Bri. E. Mar 26, 2020     

A Hacked