SMART Service Desk
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com).
- ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com). It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.
Note:
Application by default points to SMART Service Desk
- Test Servers.You can change the URL settings. to your own server, after you log on to App, by changing the settings.
Test users are:
Username: employeePassword: 123456
Username: supportPassword: 123456
- ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com). It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.
Note:
Application by default points to SMART Service Desk
- Test Servers.You can change the URL settings. to your own server, after you log on to App, by changing the settings.
Test users are:
Username: employeePassword: 123456
Username: supportPassword: 123456
Category : Business
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Reviews (3)
Moh. A.
Aug 28, 2013
Very nice user friendly app love it :-)
Dia. A.
May 8, 2013
Good Job. It helps our technicians solve tickets on field. Managers can make approval while traveling.
It is a very comprehensive product with full features. Robust functionality for a mobile app