Category : Business
Never had any problems with the app. Great experience of buying tickets for tram and trolleys. Occasional requests to re-login were annoying, but bearable. Until, the app was replaced with other app for some reason. Why?
Great and useful app, but sometimes doesn't display the tickets I bought so I still have to buy them with cash, which is not very convenient. Nevertheless, the team tries to fix the problems if not immediately yet still quickly. Thank you
It's nice as Smart Card manager only. Hope see more features about public transport and Kyiv support in general. My suggestion: add road quality by users, add garbage status with photo, bad parking and etc. It helps do Kyiv more better and smarter.
It uses your browser for authorization. And when you open your browser again, it always opens kyivcity authorization page, and transfers you to the app. Awful.
It's horrible! I often can't log in, cause it redirects to site, or doesn't allow my creds. Also have troubles with paying - master card is not accepted
Forgot your pin code? Then you can't use the application anymore! There's no way to reset pass code via the UI! :( No answer from dev regarding same!
Absolutely atrocious! The application does not update, when deleted from phone does not install. Cannot believe this half baked application is part of half a billion effort to revolutionise the Kyiv city infrastructure
No Google pay integration. Too many clicks to buy a ticket. No multi use rechargable tickets. Tickets expire in 15 days.
Works well in general, an English translation would be highly appreciated though.
Impossible to connect kyiv smart card 😥 please, fix this one first. Also receiving 403 error when trying to connect to bank account.
Constantly logs you out and then doesn't accept correct password. Terrible app.
Everytime when I go in app I need fill data again. And tickets what I bought were lost.
Inconvenient program. It's faster to solve things without it
It's hard to imagine worse-working app. How come that with the same so-called kyivid I can see my card only in that stupid app and not in the web version?
cant log into my card to check the balance. opens in an odd browser, doesnt let me enter the privat24😒😒😒
Just 10 seconds to top up the underground pass. Well done!
it doesn't work, just white screen
Unable to log in after account creation. Site can't be reached.
Thanks for it! Support is super kind and nice.
Does not work. On log in shows error 503
I see only white screen. Can't do anything. Phone Meizu M5 Note, Android 7.0
Cannot reset the pin or use it if pin is forgotten.
App asked for bank card information but did not sell ticket for city bus.
не можу залогінитись, видає помилку if you see this — then something is wrong with deep links
Why is it not also in English?
It's better to don't use it because you will waste your time for nothing
Not able to login with monobank id
Unable to log in. 504 gateway timeout
Nice to top up Kyiv smart card balance
The app often redirects to the site, it's often quite confusing in use. The card glitches and shows less rides than there really are. Also it would be awesome to have completely digital payment method for transportation, without a physical plastic card, that would follow same policy of having a discount when buying 50 rides.