• SmartPass 1
  • SmartPass 2
  • SmartPass 3
  • SmartPass 4

SmartPass

SmartPass allows users to access UAE Government services using a single account. Users just need to authenticate once to access multiple on-line Government e-services.

The vast majority of UAE Government Services are available online. Without SmartPass, each UAE Government e-service requires a username and access password to use the e-services provided. Consequently, a user needs to memorise, or document, his username and password for all e-services that he can access. Having to memorise, or document, multiple and different usernames and passwords often leads to situations where a user cannot access the desired e-service, due to forgotten passwords, or user accounts being blocked because of failed login attempts. The only solution is to unblock a username, and to choose a new password. Unblocking a username only reinstates access to a specific e-service. It does not solve the issue of having to memorise, or document, multiple usernames and passwords. UAE Government e-services, enabled by SmartPass, accept the username and password that are stored in SmartPass. Therefore, in order to access UAE Government e-services, a user only needs to memorise his SmartPass username and password.

SmartPass is being rolled out to all Government entities. It is available to Citizens, Residents (Emirates ID Card holders) and Visitors. SmartPass is part of the UAE Smart Government National Plan initiatives.

The National Plan aims to deliver personalised Smart Governmental services to citizens, residents and visitors.

Category : Communication

Related searches

Reviews (30)

Had. I. Dec 30, 2019     

I recently needed the app, when trying to use it it directly asks to upgrade account, to upgrade account you need a card reader, I purchased an :"HID" omnikey 3121 card reader and installed its driver and installed as well recommended driver "ICA Agent" but no use. The recommended card reader on the website is "Sagem" and it costs more than AED 650 for the one with fingerprint.

A. G. u. Dec 21, 2019     

Useless app!! This is anything but a "smart" pass. It never logs in or connects and always shows errors, and I can't finish any procedures. Worst app ever

Sub. A. May 24, 2020     

Please don't replace smartpass with UAE pass.its allow to access all participants from one app and uae pass only having digital signature options and no direct access to the other government service applications. Please keep this app instead of replacing.

Abd. A. Mar 3, 2020     

I wish they add multiple log in for me and my mother as she doesnt know how to uae smart phones and cannot travel to get things done so I help her . But i have to delete and reinstall to switch users

ali. i. Mar 25, 2020     

Use less... It's not smart any way, difficult to use wasting time, make any thing complicated error . Erroo

jam. b. Feb 2, 2020     

Not working totally waste of time and everything after creating account it's not working too much irritation and very very very slow ......

A. G. u. Jun 1, 2020     

Not essy to use .... if u want smart pass need one card redar and fingerprints Device that one not found . Only u can use this app if u n uae .

Man. K. Apr 23, 2020     

Good experience with this application, but online chat not working at the moment. I want know someting but option also not working

Fru. t. Sep 2, 2020     

So frustrating to use. Very unclear instructions and not enough help

Ham. K. Apr 8, 2019     

its very easy for all the people who are in UAE.every one can easily access to any UAE govt website for any inquiry.

A. G. u. Nov 21, 2018     

Keeps on crashing, can't even login!

Imr. A. Jul 19, 2019     

App does not login in anymore after the last update.

A. Dec 6, 2020     

Remove the application from the Playstore as it says "SmartPass will retire from December 2020".

Kha. U. R. S. Aug 20, 2019     

Complete waste of time and effort

Sal. A. Aug 2, 2019     

Cannot login anymore after last update.

Wah. M. Apr 13, 2019     

good luck app and it's very easy for people that in UAE

Jid. G. Mar 2, 2020     

I have UAE Pass and SmartPass and the differences?!

FMU. Nov 18, 2020     

it's a deffect app it doesn't work

OMA. 1. Aug 17, 2019     

Complicated and not understand the requirements

ade. a. Apr 17, 2019     

can't use it in my phone, but its work with my computer

Has. A. Mar 24, 2019     

not working for android

Yas. M. May 26, 2020     

It's retiring in July 2020 don't download it use UAE PASS.

Abd. A. Oct 2, 2019     

It is bad app . And not working

Ahm. A. Aug 29, 2019     

Can't log in at all

Ahm. B. May 3, 2019     

Doesn't work useless app

AGH. A. M. Aug 17, 2019     

This site is not for us It's for the man (arabic)who lives there Cheap site

Elt. A. Apr 2, 2020     

Very good and useful app

A. G. u. May 28, 2019     

it's amazing very useful......

odd. May 22, 2019     

The Arab guy in the picture almost blew me up at the airport, that's really inconsiderate (smh😔)

Aph. 2. Nov 5, 2019     

Cannot do anything with this app