Category : Communication
The app and the website are both terrible. The app will not load the account so I can look at it, make adjustments, anything. The website only allows me to make a payment. If it wasn't for a paper bill I wouldn't even know how much is do. Seems kind of shady that the website and app will not let users see what is going on with their respective account. I would give it zero stars if would have let me.
This app is very inconsistent. Some times it will let you log in but most times it won't. Most people want to use this app to pay their bill but it does not work. Please fix your app.
App doesn't work for me. Keeps te me my account is invalid. And then the app shuts down. I've uninstalled twice but still the same issue
After 7 different attempts and reinstalling the App and entering my account info over and over again.. I came to conclusion this App is trash.
Insatt was easy but app would not allow me to add my account number! I tried reisntalling it but that was no help
Continuously crashes at inopportune times.
Reported power outage, power was back on within 10 minutes!!!😃👍
terrible, too small, not user friendly.
Can't add account or login, terrible app
App is garbage. Can't even log into my account. Do better.
After I registered I couldn't even log in. I uninstalled the app.
This app would not allow me to log in keep saying error timed out.
If I could give it a 0 I would this app does not work at all the worst evet
Very nice app. Let's me keep up with my bill.
Nice app. Wish the usage feature was imbedded in it.
Won't let me log in, this is how I pay my bill. So figure this out so you can get paid.
The app won't let me log in.
Great. It's so easy
It would not let me put my account number on it no good
Looks like a big improvement over past versions. I would like to see a way to name accounts though.
Can't even log into my account with my account number. Useless
Can't even sign in to my account
Since the most recent app update, It won't let me pay my bill! Fixed asap!
Not understanding what makes it so difficult to program this to remember my login information. I certainly don't have my account number memorized, nor do I always have my bill on hand while I'm on the go. Other than that, the app seems fine, although I've only been able to use it once because that was the only time I've bothered to find my account number. It's easier to use the website and login with username and password.
It needs the ability to remember my login on my phone. I font carry my account number around with me, so I rarely use this app.
I don't memorize my account info. Apps should make life easier but this doesn't. Not sure what the point is. Uninstalling.
Would be 5 stars if you could save a payment source to use again next time without having to type all your info out each time, and if it would show you the due date of bill.
App needs to show your updated bill.
I want to pay my bill....so I when I log in to pay my bill, It's telling me can't connect to server 504 ,seriously. Why smeco changed the old simple way to pay when you log in easy and pay on they site . Hate it. And what I am supposed to do now. Can't pay my bill
This app works about as well as the website. Not sure why they have such a hard time but I can't consistently use the app or the website. Very difficult to log in with the app. Web.site has similar results where it will freeze during login process. App appears to try to prompt for a non existent saved password.