smide
Experience our mobility offer of the future: reserve the nearest smide e-bike with a single click and unlock it via the app. Pause and continue your ride whenever and wherever you want and experience easy, flexible and efficient driving pleasure – 24/7.
Find your smide e-bike fast and easy via the smide app for iPhone and Android.
Smide is a free floating e-bike sharing system. You start riding wherever your nearest bike is and finish your ride exactly where you want to, as long as you are within our business area – no need to look for a dropoff station. Our business area is cleary indicated in the app.
All features of the smide app at a glance:
REGISTRATION
Log in to smide with your email address, or sign up via Google or Facebook.
TOP UP CREDIT
Purchase smide credit conveniently via the smide app.
MAP and LIST VIEW
The map and list view provides you with direct access to all available smide e-bikes in Zurich.
RESERVE BIKE
Find your bike directly via the map or list view. Locate the bike, check its battery level and range, and reserve it for your next trip. 15 minutes of reservation time are free of charge.
UNLOCK BIKE
Unlock your smide bike directly via the app or by entering the PIN code on the display.
OVERVIEW OF YOUR LAST TRIPS
Check your most recent rides and top up processes: „My smide“ shows you how and when you used smide.
PROFILE
Check at a glance which data you are sharing with us.
SAFETY INSTRUCTIONS
Learn how to protect your head properly, how to drive the e-bike safely, how to be visible to other road users, and what aspects you need to pay attention on when using smide.
YOUR CURRENT BALANCE
Check how many minutes you have left to enjoy smide and top up your credit.
FAQ
Find answers to the most common questions.
CONTACT
Share your feedback on the usage experience, or ask questions about smide.
REPORT A PROBLEM
Your smide bike is facing a problem. Report it directly via the app to the smide service team.
Experience the mobility of the future. Experience smide.
Category : Travel & Local
Reviews (30)
A large step back from the previous Smide-App experience. Besides having to enter and upload all account details again (which they already have), after reserving a bike it just disappeared from the map (no option to start ride visible). Not usable until the previous Smide-App functionality is fully restored.
Ever since the release of the new bond app the app is so buggy. Unlocking a bike, locking it ... I always have to do a few tries, often costing me -.50 or more. This is so annoying please fix it! And don't release an app that isn't stable yet! Apart from that I love the bikes 👍
I couldn't find a way to find out about prices without installing the app. Installing the app requires a lot of private information like your email and phone number. Even after installing the app there is no clear information about pricing.
its a very nice service. but the app keeps having issues since years and their bonus minutes are not accounted easily.
Error 404 when I'm trying to log in with my 2nd phone number. (I was not able to get that far with the other one, gettind "access denied after the code received by text)
It says That there is already an account made with my email, but I don't remember to have made one. So I can't log in cause I don't have the password.
App too buggy. Also can't update your creditcard info. Battery fell out mid ride the other day. Very good bikes, though.
Terrible app, soo much worse than smide My driving license is approved, but still cannot book anything Money not refunded Customer service never answers to any mail/whatsapp
Great ride with this bike. It's awesome to be able to ride so fast without sweating :) i really recommend it
Currently not usable. No bikes available currently and and SMS verification everytime you open the app.
I was a happy Smide user but the new pricing doesn't work for me. Why would you punish users with an unlock fee to use bikes for short trips? Sadly I won't be using it anymore.
Best app for renting an e-bike, best and fastest e-bikes as well! Drive safely ;)
The app has a lot of problems. Lots of error messages
Annoyingly slow to update position and difficult to terminate booking
Fantastic concept and easy to use app!!
Only starts the first time, after that i'm stuck on the spash screen forever
What a shame. My typical route I used Smide for (2.1km) now has a 350% price increase. Well let's vote with the wallet then. Bye bye Smide/BOND, we had a good time.
Last time I checked, 1 bike was available in all Zurich. This time: 0! What's going on?
Amazing. Really love it
driving licence required for bikes??? just ridiculous
I guess that they closed the company... May I need to be their VP...! I will directly fire the Sec Team and Soft Team ! I have some proof !!!
BOND is the best!
Something new and different!
Bikes are great, app works good. Only annoyance is the GPS. The so called Bonus Zones rarely work, since the placement mostly dances around it and when you finish ride, no bonus given, despite you park right in the middle of it.
After the update to BOND, the app keeps on crushing.
Smide was great and half the price
Great app and best ebike service. Wish there were more bikes around, since not always one available near me.
The Bike Service is the Best of its kind. All the Bikes are well taken care of. Money timer skips and goes fast. Which is a downside. Please have this fixed.
Took 1 min to create an account and start using the bike. So much progress since last year!
Update: as of today only 3 bikes are available in the app in all of Zürich, and the others I saw in person had no power. So I can not give more than one star. I guess they may be on the brink to bankruptcy... --- It's been 4 working days that I've contacted the support team because I can't log in and I only got an automated confirmation message. So I'm paying a subscription and can't use the service. The app is generally buggy, but not being able to login for such a long time is a new low.