Category : Tools
Plain and simple. Does the job with multiple options for encryption, code length etc. Also no internet access required which made me feel a little comfortable. One con. I needed to switch phones but I can't get the uri or any other method to transfer otps.
It is my standard app for OTP. what do I miss? Only two things. 1) an option to backup the config/tokens for transfering them to a new smartphone. 2) an option to rearrange the existing accounts I hope that two features will be implemented
I'm using this app for quite some time now, and so far it was very reliable, does not require any permission to access the Internet, and I'm able to manage many 2FA services with ease. Things I miss: a way to backup my services and perhaps a pin protection
Sophos has demonstrated that they truly care about security by not requiring internet access or any permissions except camera access. Works great every time with the nine sites/apps I use it with. Would have given it five stars if I could reorder the entries. What say you, Sophos, about adding that feature?
It is not opening and crashes after the new update. I already reinstalled app again few days ago with help of IT by getting new access. This is second time since Wednesday, March 21st. Please fix the issue. I have Android 10.
App doesn't work. It scans the qr code adds my account everything is set up correctly and it starts showing a otp. However I cannot use this otp to log into my sophos firewall. So I use the app on an ipad instead with the exact same login and nothing else being different, the ipad app shows me a different otp to the one displayed on the android version, using the ipad otp I can log into the firewall successfully. The android version simply does not work. Please fix.
It works alright but I have many codes in the authenticator and there is no way to rearrange them so that my most used one are on the top and I don't have to scroll for them which is very frustrating.
Since the last update the app keeps crashing. I try to open it, and instantly crashes saying " Authenticator keeps stoping". Please repair it.
My email provider sent me to this app to enable two-step identifications so I gave it a try (am still trying to get into the email other than sms to my phone) App use instructions are ridiculous - the app screen says add your account: what account? what password? there is no setting to create one so... do I need to create a new account each time I use the app? I tried my email account and password (which would have been dumb) and fortunately that didn't work but apparently only because of restrictions on pw but.... there is no information about length of pw needed nor character restrictions so it's completely trial and error, which is frustrating at best. For example, when trying to create a password, the app will not accept the number 8 nor special characters such as ! ... really? Using the QR code seemed simpler so I tried using the QR code that my email provider created and the app cannot read/interpret it though it generates a code anyway (not accepted by my email provider) Another useless attempt at sw. I have a Nexus 6P made by Huawei....
What an update? The 31st March update has screwed up the app.. the app does not open.. please fix the bug and release a new patch update for this app..
Never failed. QR reader didnt work on my old phone but immediatly worked on my new one, otherwise flawless.
Worst QR code scanning experience of all my previous app experience, really not easy to achieve that.
Everytime you update the app I have to uninstall and reinstall it to get it to work again. This is ridiculous.
Randomly times out the session very frequently. Frustrated.
Keeps crashing after last update, which is a pain because I have to request a new token each time.
Doesn't support the entire RFC, ignores algorithm or digits attributes
My password is not working. I cannot sign in after the last upgrade please help.
Getting error for many users "Authenticator keeps stopping" nowadays. Please check this ASAP.
After recent update, its getting stop periodically and I am unable to connect to vpn for work
2017 is rather old. Plus it was also built for an older device than I am using.
Ummm... anyone notice the developers email is different than the sophos mobile security? And it hasn't been updated since 2017
Never had any problems using this app until recently, now it won't open!
I should not have to use a custom all for your crappy firewall. Make your qr codes work with standard apps
Since the last update, the app can't be open...
Great app that supports SHA-256 HOTP tokens, thanks!
Does not even start after last update, all codes lost :-(
No way to back up your MFA set ups, hence no way to transfer to another phone. If you are unfortunate enough to have used this tool extensively like I have (over 40 MFA registered), you have to manually transfer each and every MFA set up by going to each login and removing MFA and setting it up again on the new device. Absolute disaster! use their intercept X platform or another authenticator app that is more conducive.