SoundLink 2

I would like to see additional functionality for android phones, linking cell phone for calls and streaming media. Similar to what is in the apple app. The functions I have now are pretty much limited to adjusting volume and battery level. UPDATE After using the app for a while, it needs a major overhaul. It randomly disconnects from one or both hearing aids, can't connect at all and I have to restart both aids and the app more than once to get the connection back.

I've had my Radiant 100s for a good month now. I'm using an Samsung S10, model SM-G973U with Android version 11 software on Verizon. The ASHA software is installed as is SoundLink 2, version 2.4.0. The stability is really awful with one or the other hearing aid dropping out in the APP almost every day. I've gone through the process of deleting the APP, resetting the wireless settings, reinstalling the APP, and putting the aids into pairing states. Usually it will originally find both, but as soon as I adjust the volume control on the Remote Control screen, one or the other will drop and try repeatedly to get it back online. It seems to selectively stay with which one it dropped first, for as much as all day. In this state, the aid that is stable will stream, but the other aid is just not there. Every once in a while, usually after I've given up on streaming for the day, it will become stable with both aids up and the streaming will work on both at once. As much as I would like to be able to say I know what has happened to get the aids to work as I expected, I can't. It is beyond me to understand exactly what it takes to get them into a stable state. It could be a software fault in the Radiant 100s or a problem with the SoundLink 2 APP, or even a problem with the Samsung implementation of ASHA. I will also say that I've not found a place to post this information aside from this forum. John

Newest update has screwed everything up. Woke up the other day to find out there's a new update. Now my hearing aids spontaneously disconnect, won't reconnect, won't respond to volume control, and takes forever connect hearing aids when batteries aee changed. Why can't we do everything that Apple users can do. I want to stream music and answer phone calls through my hearing aids.

I am not impressed with the difficulties experienced with android phones. Firstly, it takes several attempts to get the hearing aids to pair with the App; Secondly the service functions are not the same as the Phonak equivalent. Can't receive calls through the hearing aids. I I guess I will have to be patient and see if there is some improvement in later months.

Not user friendly at all. App can not find hearing aides from "select and pair your hearing aides" screen. Just keeps searching even though phone is paired with both hearing aides. Makes app useles to adjust volume, etc. Glad I'm in trail period. Going to dump these aides!

Sure would be nice to be able to answer phone calls through the app. Even just to hear the phone ring would be really nice without having to send more money on a device to connect the two together. When using to control the volume I have to remember if I want to adjust the right side to use the left side of the the phone. The left is the right and the right is the left.

One hearing aid is constantly disconnecting and reconnecting. Everything is fully charged. I turn off my phones wifi and have to re-pair my hearing aids each morning. Not pleased with this.

This app is the worst ever. My 92 year old aunt uses this stupid ridiculous app, because we HAVE TOO. ANYWAYS NOTHING BUT PROBLEMS..Everyday it's one of the hearing aids is disconnected and I have to uninstall them reinstall than check both batteries in both hearing aids. What a mess!!!! Hate this so much.

This app is hopeless. Aids randomly turn off and regularly refuse to sync. March 2021 and I've solved the frustrations by uninstalling this app. Hearing aid battery life has dramatically improved.

This is an update on my review. It was working but now I cannot log in. It says there is an issue on their end for the past 4 days. I miss the control of tones and also the % of battery life. Fix it please!

The app keeps turning my hearing aids off and on. Didn't have this problem with last two versions. Pretty much useless at this point.

I have a terrible time trying to connect to my hearing aids. This is not user friendly. There must be something that can improve this situation.

can you guys make the app compatible for sonic enchant 60 miniRite hearing aids to sync with my Samsung Galaxy s10+ please.. WHY I HAVE NOT HEARD ANY WORD FROM YOU GUYS....!!! NEED UPDATES FOR HEARING AIDS

I do not know WTH you people did and do not understand why. When something is working fine why fix it Sense the so called upgrade in the software my aids will not stay connected.SOOO frustrating. I tried uninstalled twice and reconnecting I purchased these aids for this convenience .WHAT NOW $2500,00) LATER ?

The previous version was great. It worked 100% of the time. This update might connect 20% if that. Very dissatisfied!!

Works great I would truly like to see a user defined default for all volumes as the 16 start for the TV is very loud and it reverts to this each time I get a message or call

Deleated the App, Turned cell phone off Re installed the App. SoundLink2, ver2.6 Stays in search mode and cannot find either aide, for pairing?

The software Unlinks so that both hearing aids and the sonic neck mike cannot receive phone calls, only controls volume and for what it costs there should be no bugs. Shame on progranmers .

Not happy. I cant connect to my hearing aid. Which means I cant control the volume. Im so tired of this issue!!

Worst app ever. Keeps unpairing the hearing aids and there is NO way to re pair without uninstalling and reinstalling app

Keeps disconnecting from my hearing aid and from the external microphone.

Getting hearing aids is not cheap but it is worth it and this app seals the deal...

Rarely connects if at all. Some success with Galaxy series but no luck with Xiaomi.

Totally useless and endlessly frustrating. Don't even try it!