Staples® - Daily Deals & Sales
Category : Business
Reviews (28)
Updated Review: I tried this app again 8 months after my last review. The problems with frequent logins continue. It's odd that they got rid of fingerprint authentication. I deleted the app again. I'll stick to the website. Original Review: New app no longer uses fingerprint authentication. App requires frequent sign in. App crashes frequently. Also, it seems like it's really a link to the Staples website instead of being a phone app. I uninstalled it.
App does not work. I've reinstalled it 3 times now. Opens with the red Staples splash screen, then the icons on the bottom (home, visualize, orders, etc). No matter which one I tap, the screen is blank. Time to uninstall again. What a waste of time.
This is the worst app I've ever used in my life. It is impossible to set your home store. It keeps canceling out. It toggles between 2 different staple websites. 1 website I can find what I'm looking for & then when it toggles itself to the second website I type in the same search and it can't find what I'm looking for. We are in the modern days of 2022 & Staples can't even have a proper website and user-friendly. This website should removed completely offline & replace with a proper website!!
It's almost 2022, c'mon staples! The website response and layout is atrocious, so I downloaded the app thinking it might be a little faster and easier to navigate, nope it's just the website in an app. So slow and unresponsive it's impossible to use, and freezes up every second or third time I touch something. Really something as simple as a functional website should be cake for an office supply chain!
This app is awful and frustrating! If I hit my back button, it closes the app. OK, so where is the app's back button... teeny tiny "back" text near top of item description. Easy to miss / hard to find quickly. When I do go back, it returns me to top of search results. Now I have to scroll way down to continue. Search results are not relevant. Wont let me set local store.
The app is extremely glitchy. Navigating the app does not flow smoothly. Trying to scroll is very sluggish. Also, when I add something to my cart, it automatically takes me to my cart without an easy option to get back to my shopping. Ultimately I need to go back into the search bar and re-enter the page I was on. But mostly, the bugs... they need to get rid of the bugs & glitches it makes the entire experience very choppy.
Can't sign in since update. Just get a message "oops. There seems to be a problem." yep, there is. on your end. I can sign in on my computer so I know I have user name & password correct. used to be able to use the app but now it won't work. bummer. it used to be convenient but no more. 8/26 - updated again and still the same problem. Can't sign in. And can't send app feedback report from sign in screen cuz it wants you to sign in first.
I never write reviews, but staples is my favorite store and the fact that I cannot use the app, without it bugging and saying "something went wrong" every other minute is so sad. Every time I select a filter it literally takes a whole 10 seconds to place a check mark next to my selection. This is impossible. My last experience with the older version was smoother, and I can't believe I'd say I'd rather put up with the fact that I can barely see the blurry product than this laggy update :(
Search is terrible, can't filter by items that are in stock only at your store. So you end up with 100s of listing with 90% of it out of stock. Also, sorting by price won't work, despite being told to do so. During checkout, it errors out "Something went wrong" with no further explanation or a way around it. Useless app.
Several issues with this app. The worst is it closes when you tap the back button. The search engine is poor, results are way too wide. A specific search for oil based paint marker yielded Crayola markers as the first result. Set store link in the search filter drawer does not work. No other way to set your store that I could find. No toggle for viewing items available in store. A very common feature in retail apps.
First let me say that I love Staples. It was the first place I found disinfecting wipes when I was almost out, at the beginning of the pandemic. And then free fast shipping, I was sold! But this app is pretty worthless to me. I can't enlarge the product pictures. My eyesight is getting worse and worse. I've tried everything to zoom or make them larger. I have to go to the website to be able to view items. Granted that isn't the end of the world, but apps are just so much more convenient.
Uninstalling app cant even filter by items in store when you try to set your store it just kicks you back to the search results pure garbage
I wanted to use the app hoping it would be easier than the website to use on my phone, but for some reason will not let me click on my phone to upload a file for printing? I can only do Google drive/Dropbox, etc.? Don't understand that. Way more of a hassle to transfer the file than to just upload it as is from my device files. Uninstalled.
Update: Weekly ads work again. But still can't send any type of feedback from within the app because you can't see what you are typing. You have to type some random text into the invisible box so the "Mail" button becomes enabled, click on that and then type your message in from your email program.
Needs some alignment issues addressed and needs to allow the 'back' button on the phone to go back to the search results instead of closing the app.
The layout and stuff on this is pretty good, the actual function is pretty bad. Issue #1: when you click on things to filter to the preference the whole list shifts to put that new preference at the top often leading to clicking the next thing only to find it moved and now you click something else, And it goes back to the top of the list so you gotta scroll down again. Issue #2: YOU CAN'T USE THE BUILT IN BACK BUTTON ON YOUR PHONE! IT. JUST BACKS OUT OF THE APP NO MATTER WHAT!!! THIS IS AWFUL!!
First of all, I've been shopping with them a lot recently, but it's my 1st day using their app. App seems pretty easy to navigate. Recent orders are right there in main page after you log in. Search function seems good so far. Results are relevant to my searches (this is so important for me as a shopper)! Plus, they have great deals every once and they allow coupons to be used on sale items too! Also, they have spring waters and they deliver for FREE. I really LOVE STAPLES. THANK YOU, STAPLES‼❤
Crazy app behavior: After latest update, if you use your phone's Back button from a product page, it closes the app instead of returning you to your search results page!
I tried to set up the app but because I didn't remember my rewards number (God forbid) it wouldn't let me. I guess I'll do all my shopping at Office Max.
totally stupid. can't change the freaking shipping address if you add something to the cart that isn't available. can't even get to the checkout to change the address. moving on to office depot!
This app is atrocious. Pressing the back button on your phone closes the app, rather than going back. Save your time and frustration and avoid this like the plague.
Horrible!!! I cannot.log in to the app. Keeps saying unexpected error. Deleted and reinstalled and still does not work. I give up
What a POS app. Hangs, lags, lags, hangs, then freezes. Get with the times Staples. Your app is a total piece of garbage. Unusable on every occasion I've tried it. Garbage. 0 stars for total lack of functionality/any iota of useability. It has literally never worked for me, on three separate occasions, months apart. Trash. Feed it to the racoons.
Awful app: keeps rejecting password and fingerprint login and you have to reset every time you log on. Makes me want to shop elsewhere. 11/26/20: uninstalled and reinstalled app after reply to my first review...still the same issue! Sign in, I'm asked if I want to use my fingerprint , tells me it was successful then error pop up that my sign in failed! STILL have to reset password every time I visit! So frustrating. Time waster. Whatever update was done didn't help.
Can't navigate "back"! No option in app for this and the phone's back option just kicks you out of app.
Navigation in this app is a dumpster fire. Update: new back button helps a lot!
Latest update changed it to just be the same as the website. Barcode scanning is gone and the ink lookup tool is harder to access. Edit: The IPhone app never changed only the android version did. The Developers are now falsely claiming an available update is available which it is not.
It's 2022 & this is one of the worst apps I've ever used. It's seriously, unusable... It's been an awful mess for well over 10 months now. Hitting the back button on any page closes the entire app. There's no way to go back from a product page or your cart without being forced to start all over again & the closing the app Search filters, sorting & terms don't work 85% of the time. The app is even worse than the Staples website, which is terrible. How staples manages to make sales, is a wonder.