stc pay
stc pay features:
Purchases:
Pay for your purchases at a growing number of partners, from stores, restaurants, gas stations and more, easily and securely. Scan the QR code at the cashier, or show the cashier your personal QR code to scan.
Wallet to Wallet:
Send and receive money to and from your contact list, whether family or friends, instantly and for free. All they need to do is create their stc pay account as well!
stc Bills Settlement & sawa Recharge:
Directly settle your stc bills and recharge any SAWA prepaid card effortlessly.
Transfer to Local Bank:
Transfer money to any bank account in the Kingdom of Saudi Arabia.
Transfer Internationally (Western Union):
Securely transfer money internationally, directly to bank accounts or to be instantly picked up in cash at any Western Union location.
Card-less ATM Withdrawal:
Withdraw money from ATM machines using your mobile only and no cards.
Create a Shared Account:
Share and track group expenses with family, friends and colleagues easily by adding users from your contact list.
Category : Finance
Reviews (27)
My account is not getting activated after verification from absher account. Customer care is worse in giving solutions and they do not have any option to take complaint, they just say it will work by magic. I don't know how these people are working, even though did many attempts to solve this issue, still they didn't contact or resolved my issue. They don't have any option in the application to complaint.
I can't do any thing but add money in. Either does not allow transfers (even to stc) and creating a card, trying to pay a friend, etc says that there is a technical error.. I feel completely ripped off! I can't even transfer the money I put into the app back to my account! And to close it, I need to go to a sadad office! Disgusting, dishonest... Don't use it! Just exactly how long does it take to get a response from your care email? 7 days and nothing!
Recent addition of sending an sms pin when transferring internationally is giving a problem..with the pin not being able to be received quickly, then when I click resend sms, the first one they sent will arrive..fix your sms delivery system before implementing this
Currently its not working for me. I can only login to it but as soon as I navigate through app or just tuch other tab it shows "Mobile number required" or "wrong passcode". In help and support chat the keyboard is not appearing. There is not even separate helpline or website for stc pay.
It was ok until the last two months it was really bad experience.... I can't pay my bills due to server error...sometimes i cant see any info in the app.... as every stc experience it goes from good to very bad
Worst Tech Support ever seen in my life. Am truly speechless. How can a mobile app be so low in 2022? I've been stuck for weeks trying to open an account, I called the tech support many many times, contacted them via in-app chat, messenger, whatsapp and emails only to be more frustrated each time. Like seriously, is this how you treat your customers?
I have been having this problem since a very long time now ... and there is money on my account however I can't transfer to any number or even to my bank account .... I can't verify my account on Nafatg either .... Everytime I enter my one time password to enter to nafath and verify .. it says an error has occurred... an error has occurred.... I called the customer service more than once.... he is giving absurd solutions.... and non works ..... until he told wait until the app is updated ...
This application is good but when your amount stuck or hold it will take more than 12days to transaction finish or transaction refund.. Mine still I didn't get refund or my transaction still didn't completed its now 14thday today(19-04-2022) . If there I can give 0 star⭐ possible I would gave it. Customer care experience was terrible👎😖 they replay only under process or they will replay you don't worry we are working on it as soon as possible we will finish it. Too slow transaction application
If (-) star is available, I'll definitely give you one. Poor Customer Service. A gift sent to me is not credited to my wallet. The system make my wallet balance zero. Where did my money go? I called customer service many times. The same promises, will resolve the issue after 24 hours. It's been a week now. What happened to the 24 hrs?
Top notch app and even better service but please add support to dark theme, the app's while screens blinds my eyes everytime i open the app. 3 stars for not supporting the dark theme!
This was a great app until the maintenance and update they did in mid February. The app broke. My stc debit card disappeared. The external card I had linked to stc pay to add money also disappeared and I can't add it again for some reason. The history of all transactions is not there anymore ( I hope it didn't get wiped out on their backend/db). It's a mess. Clearly this app is developed and maintained by amateurs.
Too many bugs in the app. Unable to transfer money to contact. Waited for 6 minutes to talk to customer care but could not reach them !! Also not able to register complaint thru app. So where will customers go ?
Please repair the issue. When I tried to open the application, it say,"need high accuracy gps to open the app." although i already it open. Mostly time the app. is not opening. International rate also lower than others.
Bad application, I send money they refunded many times, and they refunded the money not the same day, very bad application,. When you send money always under process, on hold for many days, then in the end they refunded, why this stc pay now is very bad?
i transfer money in international digital wallet..that was my First transfer in stc pay!but it's on hold lik 2 days! this money was so much emergency to send it in my country! i contact so many agent of stc pay! everyone giving me hope that everything going to be alright! yes i know my money is safe but it's on hold!! my main problem is this money was emergency transfer to my family! and every agent saying that this problem going to be solve.when? already 2days!
Keeps popping open everytime I try to use other apps have to close And reopen useless at the moment Awful App since update won't send pin code to allow you to do anything you have to wait 5 minutes befor you can get code resent and still doesn't come through useless app..
The app is awesome but I am facing a problem for 2 days. Each time I tried to create a physical or digital stc pay card, it gives me a technical error, try again. It is been more than 2 days. What is the solution?
This app is the worst experience i ever had. I made an international transfer and it's on hold for more than 15 days. Nothing happened despite my many compliments on customer care number and pls don't tell me to write on care email bcoz i already did many times but didn't receive any response.
It used to be a very good app for money transfers. Now my account is not showing any balance and cash is locked up. I have tried reinstalling the app several times, changed phone but it's not working. Moreover, I have called three times at helpline and every time I have been told that my issue is escalated to technical team and will be fixed in few hours. Despite my request they didn't assign a ticket either. Can you please fix this asap?
I accidentally log out my stc pay account. When i was trying to log in to the app. There is no option for re login. Only create new account.
My review was taken down. I'll say again very bad customer service from this app. Customer care number is for show and chat bot is trash. They won't respond to your calls and texts. Not able to do simplest of service such as money transfer to bank account and adding beneficiary. Too much bugs in the app.
Don't ever use this app to send any international transfer. I initiated transfer to India. They hold the money for more than 10 days. No response. No proper support. No timeframe to get this resolved. Don't fell into the trap. Please stay away from stc pay for all your international transfer needs. Personal opinion! I am waiting for concern authority to take this matter serious.
Very bad experience. I made recharge 6 days ago for my stc number using stc pay but my number never got topped up, however, 115 SAR has been deducted from my balance. I made complaint but that was also not resolved so far. Very bad services. When I followed up on unified number of stc pay they said they can't do anything. I would never recommend this app for recharging you mobile cards
This software is very bad now, for the send international money, i send some money to direct bank account, also keep it hold on,sometimes money is not going properly keep it hold on, & Also international rate is very low, i contact customers service but they are liar, & still didn’t solve problem,
This app was good until recently about 4 months ago, it has turned very bad. Every transactions will get stuck for weeks, you need to file tickets before it's done. Am done using this app again
Too many "technical issues, please try again later." I can barely use any feature on this app and I am very frustrated.
Very bad customerservice, I'm facing issues to rest password since week but they always told me to wait 24 hours and try again. I have sent email with screen shots until now there is no action and no update. Very disappointing I think this is worst service i have seen ever. Since a month my issue not resolved. No response on email. I lost my money.