Category : Health & Fitness
They make it way too complicated to cancel the membership. I have two accounts, the membership was attached to the one that doesn't have money in it so my account over drafted.
Generally good app. Can glitch at times, especially if changing time zones.
I love participating in stepbet challenges constantly! It makes me accountable for myself and it gives me that push on days when I really just don't feel like doing anything!
Love that it keeps me accountable. And I like seeing others succeed at their goals and we all share in their excitement. I've been a member over a year and plan to continue. Best thing I've done for myself..
Gets me motivated. The only draw back is you have to check everyday and manually sync your device. For mine to work I have to restart my phone everyday to gets my steps to count otherwise you will be disqualified.
Great app to keep you motivated to move. It's not about making passive income, it's about holding you accountable and not losing your bet. Highly recommended.
I've been having a great time with StepBet since last fall! The app works really well for me, and the staff are always pretty quick to respond to any emails/questions.
Great in every possible way. This gets you moving. The community is supportive, if you have any questions-- they got you; friendly, supportive, and knowledgeable. And at the end. You get WIN. Win your health-- the greatest gift of all.
I love the concept of the app, but it loves to log me out and it's super difficult to log back in (very glitchy and it usually takes multiple tries, a password reset and an email to customer support it get back in) ...always the last week of a bet too. The bets are fun, but my goals aren't the same when doing multiple at a time even though I sign up for them all at the same time - an obnoxious glitch as well...
Great app! Great way to keep myself accountable and get more steps in everyday.
Great way to push yourself to keep active. I do wish that there was some control over your goals, though. The active and power goals are decided by the app based on your step history, but sometimes you may need a slightly lower goal. It would be nice to have the algorithm give 2 or 3 possible step goals and let the user decide which they want to fulfill for that bet. That way I could still participate in bets during busier times.
Glitchy service and unhelpful staff- after my watch and phone didn't synch up I lost a challenge. I emailed them to help me with it and they were completely unhelpful. They also take a huge cut, so I lost all of my bet, but those in my game that won only won a small amount (like $5), so the risk versus return on this app is terrible. Save your money. I wish I would have.
Zero support. Reached out via email and within the game. I clearly made my goals, but the app never synced/updated, therefore I was disqualified. 3 weeks later there was an app update to resolve the sync issue. I'm extremely disappointed that no one responded to any of my requests, especially considering that I pay for the app. I will not be renewing my membership.
I was playing for years, until now when I met all the goals but was still disqualified because according to them I didn't sync the steps. The screenshot sent from the referee showed that I allegedly didn't open the game and didn't sync the steps which is not true, since I was checking it multiple times. No mail that it didn't sync although previously they sent it, only the mail I was disqualified. It's pretty frustrating when one does effort and someone just doesn't count it. Cancelling.
I have enjoyed it so far. I haven't become a member as I'm hesitant with the only way to cancel being via email. So many have complained about that- seems a little archaic. If they added a cancellation tab in the account section, I think it would be a 5 star app. I would think it would be a fairly easy fix, and as many have requested that and it hasn't been done, that makes me hesitate to join membership bc it seems like they don't want to make it easy.
Do not recommend. Fitbit app and StepBet app won't sync properly. Customer service is unhelpful and just kept telling me that I need to wear my tracker longer and it should eventually work. Then preceded to say that I have too low of a step count to calculate a step count too. I've used step bet with fitbit in the past and it worked just fine for me. Not sure where the glitch is but I refuse to pay for something that won't sync properly or consistently. Seems like a set up for failure. Deleting.
The app stopped working, won't open and automatically closes every single time. I've tried everything suggested in the FAQs and have uninstalled and reinstalled the app multiple times. So frustrating!!! I've never had such a difficult time with an app!
It definitely motivates me to move more. The friendly competition helps. Sometimes the app takes awhile to update my steps. I've had instances where my fitbit was synced and updated but the app took awhile to sync to it. I freaked out one time because it was nearing midnight and the app still wouldn't refresh my steps.
Super awesome SUPER functional app. I've been using Step Bet for a year now and I absolutely love it. It holds me accountable and helps me to achieve my goals. I cannot stomach the idea of losing $5—let alone $35— so the app is great for me. I actually use it in conjunction with dietbet and the two have helped me lose over 20lbs in the last year. If you hate to lose money and you'd like to meet fitness or weight related goals, definitely give Step Bet a try.
User friendly and such a fun app to stay motivated for your daily step exercise.
Worst experience. Please i suggest no one to use this app as you will loose money in it. This app is a scam. First they will give little money by telling winner and afterwards they will violate you out in another game and you will loose all your money. So be careful and I recommend you to not use this app.
So far it's been a good app but there are some glitches when trying to update your steps other than that I am enjoying it.
I paid for annual membership on 30th August 2021 but today my annual membership discontinued & removed me in all my joined games So Please joined me in all my current games & continue my membership till 30th August 2022.
Update#3:it's nearly April and I can't use the app still. Haven't been able to open it since the October update, and they haven't released another update in 5 months. Update#2: in reply to the review response: I have contacted the support. The app does not work on Pixel 6 still. Update: after being contacted, I still can't use the app. Paying for a membership and I can't even open the app for months now
Easy to use interface. Fun to see posts from others in the game I'm in.
I like the idea of using a competition to motivate me to work harder. It's definitely pushed me to do longer walks more. My aunt suggested this to me and so I decided to try it. My only issue with this app is the syncing between my Fitbit app and this app is very janky and doesn't work for me. One time I got about 13,000 steps but this app decided to log 17,000 instead also the syncing for whatever reason just decides to sync when it feels like it and never syncs when I press sync manuelly.
Like all the WayBetter apps, more trouble than they're worth, and borderline scams. Every other day there's a new problem so you lose money when you shouldn't. I surpassed my goals every day for 20 days, then had technical issues on the last day so lost my very. Despite submitting evidence, they refused to refund me. The customer service is terrible and they are uninterested in improving it. This is for all their apps, not just this one. Worst apps I've ever used.
The best motivation I've had in YEARS to get up and get moving!! There's no 1st or last place. I get my money back if I meet my weekly goals after the challenge is over... or I might get even more money!! So glad my friend introduced me to this app!!