Stitch Fix - Personal Stylist & Fashion Shopping

The app has become more user friendly over the past year, but it isn't always easy to find things. Style shuffle sometimes messes up and shows the same thing, so you have to restart the app. I wish we would get notifications when our previews are ready and a new style shuffle is ready. By the time I check my email it's too late and I miss my preview!

ZERO ☆S. The UI is trying too hard to be relevant. The stylists, if not a generic algorythm, are pretty incapable of reading... 5 fixes, only the last one listened to me. STILL when I sent 2 back for exchange of same shirt dif colors "the system" screwed it up and i think sent EXACT SHIRTS BACK TO ME!! Requested every fix: just send plain tees, polos, simple designs, no longsleeve, no graffic tees, no vee necks. THEY DONT LISTEN! CAN YOU HEAR ME NOW?! Im done.

NEWCOMERS LISTEN UP!!! If you think you're only paying a flat fee to recieve new styles that you wont have to pay for AFTER you get them, then think again! Your stylist might not listen to your very detailed requests and preferences, they make you pay for the clothes you want to keep within 3 days after recieving! If you don't want to pay for the clothes you have to send them back. The concept was a good idea, the execution of the idea however doesnt accomodate those with lower income. 😞👎🏼

The app takes a little time to navigate through. But once I got comfortable with it, I don't have a problem anymore. It would be nice however, to have a "search" function. As for the service...love it! Got my first order yesterday and every piece was "me". My stylist, Alexandra hit it right!! Tracking of the order was surprising effortless and accurate! Looking forward to my next box! 😁

Good layout, easy to track orders. However, there's no search feature. I end up adding something to the cart as a means of finding it again, but then returning to the list I was browsing in... takes me back to the app home. Would definitely spend more time in the app if it was easier to use.

My frustrations with this app are: I can't select anywhere that I never want certain items like dresses or jewelry, although I know iphone users can. The preview doesn't send notifications, only email and you only have 12 hours for your preview which I have missed multiple times and received items I'll never wear. The stylist don't seem to always read your requests or past comments. Have to constantly repeat yourself and there is no way for you to look back at previous comments and requests.

Virtually useless. App is so bogged down it takes literal minutes to load pages, if they ever even fully load. Edit 5/2022: Still unbelievably slow. 🙄

Lots of orders never delivered. This company blames USPS but Stitch Fix is the only company I have this problem with. So I guess USPS is just stealing Stich Fix items?! Idk but buyer beware. Some of their clothing is well made. Some is really bad. Some items never show up. It's all a gamble and customer support isn't helpful. I stopped ordering from them.

I think the app is pretty solid, however I have some issues with the keyboard completely covering up the text box while I type so I have to go back and forth between minimizing the keyboard and typing when providing feedback

Cheap website container. Offers nothing the website doesn't already. Worthless. I wish stitch fix cared enough about android as they did for the iPhone app.

Used to be better with style profiler but now just seems to be pushing sales and that's about it, and most the time I return entire fixes, almost seems like they don't listen.

Loved a lot so far . I did find an awesome pair of boots but they run a litter smaller in that brand new boots but need to order a whole size larger than most brands. You can keep what you like and shop back what you don't like. I have found some great findsso I have no negative!

This has been great for me to get new clothes and try things I wouldn't normally pick for myself at a store. The stylists have been very receptive to notes and feedback. One major downside is they don't allow color swaps. Several pieces I've received, they've had a color I liked better in stock but I'd have to return it and pay full price for both the fix and the item. It can also be alittle pricey but you can adjust your budget. It's good and convenient, but no color swaps is frustrating.

Very hard to see the pictures of the items. Very inaccurate rudimentary rating system. A lot of the same kinds of shirts, for example, a usual session of style shuffle consists of two rounds of lookalike button down long sleeve shirts just with different colors and patterns, a round of suits, and only about 1 round of stuff that i would actually wear. Theres not enough variety in the style shuffle to determine what my style actually is. The app is also very slow. I love the clothes though.

App worked great, products were quite expensive! Cancelled automatic shipments, and will not order from them again! I consider this a $20 (nonrefundable styling fee) lesson learned! Not recommended unless you can afford a minimum bill of $264 plus tax. I requested lowest cost items, not sure if that's what they did or not, but I can't afford this for 5 items. Yes, I'd like to treat myself every now and then, but can't do this! Hope others have better luck than I did.

Rating only the app not the service. It is terribly slow at loading. The " Is this your style?" feature i can click on one and the whole app practically has to reload and that is using data and wifi. Incredibly frustrating as it has not always been this way. It used to work well when I first signed up in, I think, May2019. Something changed a couple weeks ago and it has been dragging so slowly. This is not discussing the service provided just the app.

Don't even bother. They say the items are starting at $25, and you get to let them know a price point you'd be comfortable with. I selected the lowest cost for everything and every single item I received was over $50. Half of the items in my box were not even remotely my style or were things I had asked specifically not to get (blouses). I also asked for color and fun prints or designs or unique items and literally all 5 items were black & white and so plain. A complete waste of $20.

I've never liked finding a top in one store and then have to search through all the other stores to find a cohesive outfit. I don't really have the eye for it. The concept of having a personal stylist works perfect for me. I've only had amazing experiences receiving the clothes in my box and my stylist has nailed my style. It's allowed me try new things I would have never even tried on. The app works well and I enjoy the flexibility of getting your next box. I would definitely give it a shot!

*EDIT* Even after deleting the automatic fixes, I'm still getting charged. There's no option to delete my account or even speak to someone Not what I expected at all. My fix was over a week later than the expected arrival time and the products chosen for me were disappointing. Not my style, incorrect sizing on some items, and most of all way too expensive. If you are looking for affordable personalized style- this is NOT the app for you. Not using again and not recommending to anyone.

Hands down the best & most reliable decision I made as an adult, was to get Stitch Fix. I've had it since I started college and 4+ years later I've never looked back. Even when I wasn't necessarily getting the selections I wanted, SF fixed it so quickly it didn't matter. The app makes it even easier to shop & get styled by them. The $20 per shipment is ALWAYS worth it bc there's at least 1 item I want, & it'll be $20 off! Y'all rock, & I can't wait to see you grow even more! - A loyal customer🤸

Was so hoping to love it. Turns out the "pinning" feature is awful, availibility of nicer items goes fast, your stylist cannot see what you would like for them to include and add to based on specific items. I will stick with it for a couple more "fixes". The shopping feature is okay, and returns are super easy. Hope it will improve. Brilliant idea, but needs improvement in actuality.

I would definely recommend this service/ app, I know for me it' s not always easy finding new clothes but especially pants. But Stitch Fix Stylist finds what clothes fit your taste, weight, and budget most of all. I have been wanting to try this service for a few years, I am so happy that I finally got to try it. Oh one more thing you can change stylist if the one you were given didn't seem to pick out items you liked or you can request to have the same stylist to pick out your next fix.

The app itself is one of the slowest apps I have ever used - really not a fan of it. As far as Stitch Fix itself is concerned, I find it to be overpriced for most of the items. For my most recent fixes, I find only 1 or 2 items worth keeping, however those 1 or 2 make it somewhat worth continuing the service. I don't think they actually find items to fit your body type as myself and a coworker got the exact same item 2 weeks apart and let's just say our body types aren't even remotely similar.

I haven't used the app yet but I love the service. It is a little pricey but I get great quality clothes. I rarely have a miss with the clothes my stylist sends and I always love the personal note I get from her. She finds things that will go with previous shipments to extend my wardrobe even more. I have been using Stitch Fix for over a year and only had a problem with one item. (stitching came loose on pants) They promptly refunded my money and I didn't even have to send the item back.

I LOVE this service. I have been with Stitchfix for a few years and it is only getting better. I dont enjoy shopping but I love having clothes that are fresh and up to date and Stitchfix makes that possible. They have made great enhancements like the style shuffle. My stylist gets it right everytime. The one enhancement I would like to see is the ability to indicate if I "own it" or "need it", specifically as it applies to closet staples. A sort of virtual closet for my stylist to reference.

The app (and website) is horribly buggy. When trying to change anything in the Style Profile, the changes don't stick when pressing Save all Changes. No wonder the stylist has been so off...she doesn't have the right sizes! In general, all clothes you buy through Stitch Fix (with the exception of their low end "exclusive brands"...which are all poor quality) can be bought on a substantial discount elsewhere online.

The app could be more intuitive. The loading image & time to navigate from one page to another are annoying. Redeeming a promo code is difficult depending on the origin. I used a referral code from a friend & the app didn't take it, so I had to contact customer support. The service itself is ok. I specified typed of items I wanted and, out of 4 boxes, MOST items did not meet my requests. I will try again now both parties have a better idea of how the other works/thinks.

I love it. It's fun having your own stylist shop for you. It does take a little trial and error to get the right style/fix to what you like, but that all comes through communicating with your stylist. Also check out your daily/weekly fix suggestions. This helps pinpoint your individual style. The more you "like" or "dislike" an item, the more accurate your fixes will be. Also communicate woth your stylist. There's instructions on how to use this service.

The app is fine. However, I was very specific with my budget and received clothing that was way beyond what I specified. I have no doubt this is intentional, and common. Of course you can return it all but you lose the $20 "stylist fee". Hint: there are no stylists, it's a computer :) App was fine, this service is somewhat of a rip-off if you're in the lower budget tiers - the products are generic brand quality at banana republic prices.

the app was easy. delivery was less to be desired as box was opened and an item was missing, However customer service was awesome terrific and great. I've never had such an easy time with a customer service representative as with Stitch Fix. I absolutely loved what was sent but unfortunately size played a factor. I did get to keep a very awesome Blk Top. and I am definitely looking forward to my next box. keep up the good work.