Straight Talk International

Since 3/10-19 it no longer works of the contact list, and when calling direct through the app, then sometimes, it does not connect correctly. I can hear them, but they can't hear me. Also, it is not showing my number as the one calling, but whatever arbitrary number, through which it uses to make the call. I have re-installed the app several times, but no change. Somebody on Straight Talk's end messed up a well working app.

I keep having problems with the I international calls. They credit card after purchasing the 10 international calling card. But it doesn't go through in the app. This is the 4th time this happens. What is wrong the app. The international calling app and the straight talk app??? Is there no communication?? I spent $20 last time they only credit me $10. Fix your App.

The recent update ruined everything and it seems all customers now have the same issue. I cant dial direct from my contact list anymore, no matter the format the number is saved in without being told the number is not included in my international plan. I have to open the app and enter the number manually before it redirects to whatever random number, but does end up going to my intended contact. Calls also never go over an hour and 5 seconds before automatically hanging up. Fix your bugs.

The app doesn't work. You are better off saving the international number as a contact and dialing the number you want when prompted. Right now im with customer service & neither are working for me. Every rep i talk to trouble shoots the phone, then turn it off and back on. Then they'll have you reinstall the app and turn it off and back on. Nothing works. I cant dial with a brand new unlimited international card just applied. I keep getting auto messaged about tech difficulties. Good luck.

I have used the app for years, and I have great service everywhere. And I always have auto refill which is a great way to make sure that I have never had to loose Unlimited data plan, which allows me no worries about loosing my service!

Zero stars, if I could. HORRIBLE! AWFUL! DO NOT BUY! Simply DOES NOT WORK. Hah! Thanks for the reply, sending me, yet again, to your useless, automated "customer service"; which NEVER helps - and only frustrates more. Calling for rote, by-script "service" is worse. Straight Talk is STRAIGHT TRASH!

I had been using this app for several months and then it stopped working, I uninstalled the app and reinstalled it, because this has worked in the past,I still can't make international calls. The app indicates that it is dialing and then disconnects. Extremely annoying since all of my family is in the United Kingdom and I am paying for service and not able to use it.

Didn't work in the past, doesn't work now. Would love to be able to use the international calling that is now included in my plan. Would be really nice be able to call my family in Canada instead of having to contact them through Google to call me. Please redesign this horrible feature. And I don't want to hear please contact support. You've got enough other complaints here. Throw it out and start over. Worst app I've had to use ever!

the app is hopeless. it was working good when I installed initially. But now it won't let me call international number directly but will have to dial a separate number and then dial the phone number. its ridiculous. NOT IMPRESSED. 07/31/2019: The response looks like automated. I tried the website given in the response and even that doesn't work. I am getting really frustrated.

After I refilled my international service, it would not give me a balance on the app. I have spent several hours on the phone with CS since I couldn't call out and tried many things to fix it. At this point I still am not able to register my phone number with the app due to an error. The only way I can call out, at least, is via dialing a number I was provided, which prompts me to call with country code first. This system error still persists and has not been resolved.

Poor- don't use on your Mexico vacation to visit w family ! Very bad that you cannot make calls in a nearby, very popular but safe International tourist zone! You cannot dial out from Cancun airport (for example) to your family, to pick you up at the airport, before going sightseeing together! Nor can you dial the access number, to get to make a call! Been a StraightTalk customer for years..come on, guys!

Ppl contact Better Bizn Bureau to report bad biz!! About a year or two ago this app was perfectly fine & then they did an update and it hasn't been right since. In July '20 bought 6-month plan, reward points I obtained for that purchase i redeemed for a global calling card & gave app another try. Not only did the app not work, but my $10 global calling card credits disappeared and my reward points are gone!! 2x an agent adjusted to show $10 credit balance..& it appeared, only to disappear, 2x!!!

When calling international from my contact list, instead of the contact's actual number being dialed, straight talk dials random numbers. I get through to my contact, however, only 15 different numbers can be used in the 30 days on this plan. Straight talk is using whatever numbers they chose to dial out so 15 numbers is used up immediately! For 5 years I have called the exact contacts without issue. Now straight talk has pulled this sneaky trick. Pathetic!!

You really need to get this app fixed. it has worked for us on our S5, S6 and S7. All the sudden we get a Restrictions message. I have uninstalled and reinstalled with no luck. Now Straight Talk is telling us we need to dial an access number. With the Working App, we ne er had to dial an access number. I have already talked to Support twice and don't want to call again. Just fix the app!!!

The app is not working and they took all my credits away. I contacted Straight Talk via chat, she said update the app but it still won't work. The app is already up to date. It worked fine before. I'm not impressed, now I have to call them and sit on the phone for an hour to resolve the issue.

Worse phone service provider.... Specially if you are using there international calling app, it seems like at least 2 times a month I have to call them because it is down and when you call customer service you can't understand any of them. I would not recommend straight talk to anyone unless you like throwing your money away. I would recommend to stop using, they're just taking your money and charging for a service that they cannot provide

This new app has taken MY MONEY. I have paid $10 and it only gave me 60 minutes and before it gave me 100 minutes. I added more to my account because of this. It also only shows a balance of 0.01 after loading each time. My calls are not going through half the time and it keeps taking money away from my balance. $10 use to last me weeks, but now it doesn't seem to. This needs to be fixed and people need to be compensated such as myself.

I'm new to straight talk and this app is the worst. Paid $10 to make international calls and it says it deviates from my calling pattern. Used the access number to call but a box pops up and says the app is for international calls. I won't be returning once this month is up. Straight trash.

This new update is the worse, doesn't show the correct account balance, also It's not showing all my contacts, it seem to have cherry picked random contacts and only 3 of them showing are international numbers, there is no way to add or remove them. Another useless update from them.

Paid with points, but can't even make an international call. The office is closed now, so I'm at a loss. This app is terrible for international calls; the local ones are okay. I would suggest if you need to make international calls, get another company. If I could give Straight Talk a zero, I would. Terrible international service!

I like that it now has resent calls making it easier to call family in Mexico . The problem is that the system either says technical difficulties or when it automatically disconnects without ring through. Very frustrating when your paying for a service that doesn't work 3/4ths of the time.

going on an out of country trip, so I bought international calling card, installed straight talk international app, followed the instructions to save the international number in contacts..when you try calling, it dials numbers to different places in the USA, when you contact customer service they see you have the plan, but only tell you to do the same BULL$#!+ that the app tells you to do..dont waste your time or MONEY on this scam..go buy a phone card🤬🤬🤬😡😡😡 ps I am unistall immediately!!!

I had no problem calling from my Samsung phone but I have switched to IPhone 6 and now I cannot access the numbers directly from my phone contacts to make an international call. It is a pain to dial phone numbers every time I want to call. I know it has to probably to do with phone settings, can some tell me the setting steps. Would appreciate it. Thanks.

this update doesn't work for me, i tried everything and i mean everything! and nothing, it wont let me call to mexico, the older version was working perfectly to me, no problem at all to make call to mexico, so what i did is uninstall this update and thanks god i had the apk for the old version so i installed the old version and it's working perfect, straight talk needs to fix this update, its nothing to do with customer service or anything that they can do