Category : Health & Fitness
Just downloaded it and gave it a test run. I was able to access all my cards and ID numbers. The only thing as of now that didnt work was the webpages that i was directed to. Maybe they were bad links? Maybe it was the websites own error instead? I plan on updating the review when i actually use it for a doc appointment.
The download ID card function does not work. It will display a message "ID Card PDF file downloaded successfully," but it will give you no clues whatsoever as to where it downloaded to. As it turns out, it doesn't download it anywhere at all. The message is just for fun, I guess. Dreadful.
This is a really lazily designed app. If you want to learn basically anything about your health insurance - your benefits, or to find a doctor, the app dumps you on the anthem website, forcing you to sign in (again) and navigate through the anthem site to potentially find what you're looking for. If you can, get a physical card and ditch the app.
The most useless waste-of-space app, all to download a PDF. Imagine: you're in the ER, you need your ID. To get it? Find email, visit the site, make profile, set 14+ character password, type it again, get a confirmation email, log in, (website is broken), download stupid app (without Wi-Fi) let it clog up storage space, type 14 character password, all to... download a PDF with 4 lines of info. Just email us that info, the million extra steps (and app, and website) are so unnecessary.
Bad interface and unreasonable account locking mechanism. Thinking about staying in the ER and attempt to login with one hand while in pain. Several typo attempts and I was locked out. How can I get my insurance information in emergency like this? They should remove the account lock mechanism otherwise someone may get delayed in urgent medical case someday.
Registration doesn't inform you that it failed to do so (such as if you type in an incompatible password) but app seems to work overall
I've been trying for the past 30 minutes to register and I'm still told that there is "no valid user match"?!?! This is incredibly frustrating since my school requires me to have this insurance card in order to access the health services
I literally can't log into this app because it doesn't think that I'm currently a student. I want the damn COVID Vaccine, but I can't get it without my policy number, my policy number isn't in my student health portal because that'd be too convenient, instead I'm stuck trying to figure out why I can't use my god damn app to get my PDF of my health insurance information.
When I try to download my ID card it says it has downloaded successfully but I cannot find the file anywhere in my phone! Fix this.
This is the dumbest app ever, just a browser that sends you to the relevant web pages. Don't download it.
wont let me add my account to check benefits and deductibles. it is just an app that has bookmarks from websites.
Most information is not presented via the app, rather the app is comprised of mostly links to websites. Strangely, my previous review was removed.
Doesn't allow me to log in even though my username and password works on computer. Impossible to get medical cards
app is broken. keeps trying to log in over and over.. and over..
Worked once, now refuses to log in.
Buggy still. Where does your card go when it's downloaded? Into the ether as far as I can tell.
Can't go through the process of registration
How to make your students hate you 101: Force them to use an app like this.
Registration says my account is inactive
A collection of bookmarks.
despise this app.
They won't let me make an account
Nothing like losing your I'd card when you are sick! I was able to print my card from the app!
Very easy to access my medical information while at the student health clinic
I like having all my information in on app. Saves data and space!
Good personalization. I only get what i need..love
Setting birth date is terrible. You have to manually swipe until you reach your year. And each swipe is 1 month. Searching for local providers doesn't work. The good thing is it shows some handy info, but overall, this app needs work
Had to hit back 300 times because i wasnt born this year, go figure. To find a provider it literally directed me to a web page. 10/10 would developed useless health app again
Often refuses to accesses server. Not acceptable for an app that gives users access to their health/insurance information.
Like others have said before me, I firmly oppose the idea of an online ONLY insurance card. The app is unreliable and honestly just makes things more difficult. It seems to me it fails at several of its main functions: Function 1: View benefits and insurance information Congratulations. All you've done is give me links to Anthem and Delta's websites...where I have to sign in. Again. Utterly pointless. I will give you that I can view my insurance cards...in the app. The PDF download is faulty. That seems like a pretty simple and vital thing that should be working ALWAYS. Function 2: View Balances Haven't managed to link this app yet to Anthem. Keeps giving me an error. Did anyone actually debug this thing before launch? Function 3: Find providers Again, just linking to websites. What's the point? I can almost smell the push from administration to have an app just to say "we have an app!" without bothering to sit down and actually think about its usability.