Sunpro Solar
Category : Business
Reviews (30)
Takes a long time to be able to use. App doesn't show or explain much. Not very informative
Easy to use and great customer service. Best way to get referral checks
This was awesome! I had some initial trouble with the update, but the customer service is spectacular and it was fixed by simply Uninstaller and re-installing the app. I love that the Referral bonuses are now multilevel and even when the people I refer take advantage of referring, I'm still able to make money! The new features are easy to get to and much easier to change things myself if needed instead of calling in. I couldn't be more pleased with the upgrades SunPro Solar has made!!! Thanks!!
Someone else commented about the terrible communication from sunpro. I can attest to that as well. 3+ month install. My difference is, my salesman was amazing. And still is. He followed up on a lot of stuff for me (which shouldn't have been his job). But the fact that I find out that my solar company was bought out by ADT (I can't stand ADT) from the icon changing on this app is appalling, yet also a perfect demonstration of sunpro's unwillingness to communicate with customers.
Drew Pellett he was very professional, example every thing way I could under stand all about Solar ,that I wish could get but I will refer ,Thank you Drew he was up front .
After a few months and dealing a pandemic these last few years. This company made every effort to take care of the small and big issues. I do like the solar app. Easy to use to monitor the system. Thank you sunpro for making things right
This new application SUCKS I am no longer able to see what my panels are producing. There is no telling if something goes wrong with the system. We are just suppose to take the bill and pay it. Because the electric Company says we owe them money. If was possible I would have gave it a 0 star for the rating. I have never had this kinda of trouble with my Tesla system where I only could make referrals a d not see the system at work. 2👎
I just recently had my solar panels installed and the install team did a great job. They partnered with EnergyPro who also did an amazing job going through out my home making sure it was not losing and Energy. I can't wait to start my solar journey. I'm thankful Tim came by and gave such a comprehensive explanation of what we would be looking forward to.
Hey SunPro are you there? Are you listening? Look at all the people complaining the app doesn't work! FIX IT! If it helps, I have a Samsung Galaxy Note 10+ and the app shows nothing but a white screen with a spinning icon at the top.
App does nothing but show a white screen with a green circle on it. Have Uninstaller and reinstalled several times but does nothing.
Won't let you log in. Once you try just says session timed out , log in again. I just logged in over and over and nothing. Fix the app already.
Two apps downloaded by default. If I uninstall one; both uninstall. I can't see activity of panels.
The app works, but if your friend makes any contact whatsoever with SunPro before you enter it in the app, you won't get the referral credit.
Since the app update, I have 2 icons now and I can't log in, see my referrals, or transfer money from my referrals!!! PLEASE FIX!!
EVERYthing they told me IS TRUE. I've already earned my first referral fee of$35.dollars and my friend I referred recieved $25. just for listening to their sales pitch and what Sunpro could do for them. Need a new roof? Or just curious if your home is compatiable for Solar panels that do take you away from a utility company getting all your paycheck. Well it's time to at least learn about them and see if they're right for you. Who knows you may even get a payback from them. Interested??????)))⁹
Lies, only took a year to get hooked up
So far so good nice people. Very good in the transition so far
Since this new update I now have 2 icons plus I could careless about referral program at this time. I can not access to see how my panels are working.
It took forever to get through to my account but i lost all the referrals and i can not see the usage of my solar panels like i could before.
SUNPRO set me up last summer on my home and two of my neighbors talked with their install crew doing my set up, they confirmed I did it correctly and boom 2 months later I got $2070. now on my 6th referral overall sine installing it's paid 1/6 of my systems cost. Would be awesome to eventually get it all back;)
Easy to use
Great app to use. You enter your referrals information and get paid for someone else to do the work!
Installed the app but it won't open. Just sits on a white screen with the loading circle.
The app will not open, just a white screen with a spinning circle. Please fix
It never opens it just lets you click on the app and lets you watch the circle spin round and around
Great customer service/support. Worth sitting down with a representative. Major options to help every family. Doesn't make sense to not consider solar panels.
Over priced and they wont hold up there end of the deal when it comes to references or the sales person is misleading.
It will not allow me to use my email. It keeps saying error & I cannot confirm my email address.
App doesn't work it just loads and loads but never opens.
Install of the system was 3 months late from promise install date, with very little communication. The app doesnt show my usage, only referalls, which I care about usage not some incentive that I probably wont get anyway. We were also told we would get our rebate upon installation completion, now they say 20 weeks after install. So much breech of contract and misinformation from the salesperson. Not impressed. Friends with one of their supervisors, I think I'll give him a call.