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SunRail

Take control of your commute with the official SunRail app, brought to you by the Florida Department of Transportation (FDOT).

Category : Travel & Local

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Reviews (23)

Edg. C. Jul 28, 2021     

The Sunrail service is great, but the application is horrible. Makes you change your password Everytime you need to sign in and takes hours to receive the password reset email. You have to sign in outside the app to see the balance on the card. The web interface is even ten times horrible. You have to get a degree to learn how to add the suncard to the account, add money to the suncard and how to setup autopay. No intuitive at all.

A. G. u. Feb 4, 2020     

Keeps telling me my password is incorrect after I reset and and is putting the temporary password they sent me. Had this app for months and it's only worked for me once or twice.

Bru. L. Aug 18, 2020     

They send alerts to your phone that you can't read completely because the app window for their messages is to small! Very annoying when waiting for your train

Con. C. Sep 21, 2021     

A decently reliable companion to riding the Sunrail. Could definitely use a more aesthetically user-friendly account menu/pages or even account dashboard.

Bre. B. C. Dec 2, 2021     

Awful! Tried creating an account, it only states "something went wrong". Won't say what went wrong, just ends the process.

J. Oct 6, 2021     

And now I can't even use the app. I try to go on and still crashes. I even uninstalled and reinstalled and still keeps crashing.

A. G. u. May 23, 2019     

I put in all the right info to create an account and it keeps giving me and error message that something went wrong!

A. G. u. Jan 30, 2020     

App is not working anymore as of the day of this posting Pixel3 latest update. Can't connect to network error.

Tra. A. Jun 13, 2021     

Notifications for Android phones not working according to a recent call to customer service. When are you going to fix this?

A. G. u. Jul 27, 2019     

I commute daily on the train going to and from Work. Sometime I can catch the bus to the train but most times I have to ride the 3 mile bike ride to the train from my house. It is disheartening when you worked so hard to get to the train and It pulls up as you're finishing your transaction in the conductor doesn't wanna wait and pulls off when you. That 30 minute or 60 minute wait for the next train can cost you your job. They should have to wait at least 60 seconds before they pull Off.

A. G. u. May 25, 2019     

I've been waiting for this app to come out, it's very helpful keeping schedule for the trains. Thank You

A. G. u. Feb 4, 2020     

Please fix the app. As of today it is stil not functioining properly. The sunrail itself is amazing

A. G. u. Feb 20, 2020     

Saved trips disappear after looking at them once. Can't rename cards.

A. G. u. Mar 10, 2020     

Good app but sometimes certain buses do not show on the screen.

Kay. Oct 7, 2021     

Keeps crashing. Was fine until a few days ago.

A. G. u. Aug 30, 2019     

I can't do anything on computer do not know how to type besides every ID and password has to have uppercase lowercase numbers and symbols also numbers it is too much for computer illiterate people like me

Jus. S. Oct 4, 2021     

App keeps force stopping on its own all of a sudden. Galaxy Note 10

A. G. u. Feb 6, 2020     

Great service always on time and great customer service

A. G. u. Aug 20, 2019     

would love to try the app but it says it's downloaded but it won't open

A. G. u. Feb 6, 2020     

Cant get train schedule it always says unavailable

A. G. u. Aug 6, 2019     

its great when it works

Pat. S. Oct 1, 2021     

Crashes regularly

A. G. u. Jul 2, 2019     

thank you.