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SWALife Mobile

The SWALife Mobile app, which is password protected, allows "on the go" Southwest Airlines Employees to create, retrieve and cancel nonrevenue listings for domestic and international flights, conveniently from their mobile device.

Category : Business

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Reviews (28)

J. J. Oct 15, 2020     

It's time to remake this app from ground up. While it's works well and straight forward. When it is broken it does not function well at all. I cannot gives this app 1 star. Functionality is there. Just needs modern secure app upgrades, like saved information, bio login in, pass ode. Just needs to be quicker........ And also works, been down for a month

Dia. R. Sep 18, 2020     

Unable to log in. I have a Note 8 and it just keeps circling as I try to log in. Never had any issues before. Please FIX THE PROBLEM. It's so much easier to book a flight through the app, when it actually works.

Cra. K. May 31, 2020     

I have a Samsung android J3 phone. About 6 months ago I updated the CUSTOMER app and it deleted it instead and unable to reinstall the SWA CUSTOMER app. The customer app is no longer in the play store on my phone. Called SWA and they dont have any customer service for IT support. Shame on them!

Kha. Oct 6, 2020     

I agree with the other reviews. It use to work great but recently, it doesn't allow you to log in. I thought the issue would be resolved by now but it's been a little over a month for me and nothing. Very unfortunate

A. G. u. Nov 24, 2018     

App on both of my devices states that I need to have wifi or data connectivity...which I DO. Hasn't worked for the past several attempts.

Shi. J. Sep 8, 2020     

Was working fine, but now it just circles when I am using my android. Seems to work on my iPad, which I don't use often. This is very inconvenient.

Che. B. Nov 3, 2020     

Have not been able to log in for several months now, deleted the app altogether. Please fix and update because it was very useful at one point!!

Jef. G. Sep 3, 2020     

Used to work, but now it won't let me log in on my Note 8 anymore. After entering a username and password, I get a spinning circle indefinitely.

Tha. C. Sep 22, 2020     

This is non an app for non employees, Ive been told the other app I have used for years booking flights is out dated but this employee app is the only one offered. How will I book flights or check in to the flights I have already booked ? Very confused

C. Sep 30, 2019     

Does not accept valid login with valid rewards number and valid password that work online for account. Fails. Uninstall, re-install, still fails. Repeatedly.

Rob. J. C. Sep 21, 2020     

App just stopped working. It keeps telling me that I have no wifi or service. Worked fine for 4 year's now it's useless

Jan. B. May 26, 2020     

They deleted their very friendly customer app. This one is for employees, I can't imagine why they got rid of their app. Hopefully we can get it back soon.

Nat. M. Oct 13, 2019     

It just spins forever and never opens on my Android device. Works fine on my iPad, though.

gor. j. Sep 15, 2020     

They clearly just walked away from it. I wish they could have taken the time to keep this going. it is a huge hassle to do this on a phone without that app

Cli. C. Feb 17, 2020     

Totally useless. Cant get pass the create account screen. Stupid and cannot be trusted. Doesnt even worth a fraction of a star let alone 1

NIC. Oct 27, 2020     

Haven't been able to log in for sometime now... I've uninstalled and reinstalled but nothing... Just says " We Are Currently Unable To Process Your Request" :-(

Enr. p. Oct 20, 2020     

I thought it was my Password issue or my phone . I hope they are making it better. Really please fix it we need it. Thanks

San. L. K. Oct 4, 2020     

Often goes down. Its been down 3 days this time. Very sad. It makes it much more difficult to list.

A. G. u. Sep 25, 2018     

After update it won't let me log in. Tells me my device needs to have a signal or be connected to wifi which it is.

A. G. u. Nov 14, 2018     

Keep saying my password is incorrect when it's not. Works on a regular browser but not the app

LeS. L. Oct 19, 2020     

Will not allow me to log in at all. Has been thus way for 3 weeks on my Note 9. It keeps saying "We are currently unable to process your request."

Lyn. D. Jul 2, 2019     

have not used this for a long time and recently tried to log in with current pw, but does NOT work. please help

Joe. S. Oct 10, 2020     

In the last month trying to log on to book a flight ive received a message saying unable to access. What gives??

A. G. u. Oct 7, 2019     

This appears to be an employee app. My current app said it was no longer compatible with my device. Where is new app for us loyal customers?

Jan. K. Apr 24, 2020     

Old app worked well, unable to log in to new app. Appears to be for employees not customers.

Mar. D. Apr 1, 2021     

Don't let me log in, needs to be updated. I have tried several times to log in over months.

Chr. K. Oct 26, 2020     

This app suddenly stopped working out of the blue. I can no longer login

Fon. G. May 5, 2020     

New App appears to be for employees...old app worked just fine and still does on iPad.