SWEPCO
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
*Logging into the SWEPCO app requires an active account that is registered online at SWEPCO.com
Category : Business
Reviews (30)
The app is broken. I've updated it & it doesnt work. It says "something went wrong on our end". I even deleted the app & redownloaded it & its still a broken mess. Its very annoying that i have to go to the actual website to pay my bill or report outages. The whole point of the app was the convenience of not having to do that
The app is garbage The app will not work unless I am connected to wifi and at that point it takes a dozen clicks to attempt to just open it. Swepco wants everyone on paperless billing with a garbage app so it's nearly impossible to make a payment from the app. These apps are allegedly to make life easier. I'm frustrated I can not change cards on file either. Really cool since. Y'all are only power company in town. Well my hopes are deregulation to knock you down a few pegs.
I can access it half of the time . It has an "oops something went wrong" and the option to dismiss or retry but it doesn't matter which option you choose, results are the same. You cant access it.
Before it went down I love this app as far as what all I could do as far as my electric bill goes. It was easy and made my tasks easier. NOW I have to google the phone number if something is wrong or if my electric goes out. JUST FIX THE APP PLEASE!!!
Terrible! With every update it gets worse and worse. When app actually opens/works it shocks you. It always says something went wrong on our end. Well duh!
Idk what happened. I need to pay my bill, it keeps saying, "something went wrong on your end". And it wont work when I click retry or restart the app.
Terrible. Almost never accepts my password or fingerprint login. Always says it's something on their end. I wish they would remedy this problem. It's frustrating!
Been using the app for about 6 months now and so far so good. It's a self explanatory app, just log in and you can see your monthly bill statement just like you would if you do paper bills.
Horrible update..can not make payments without being bumped out of program. Reinstalled App with same issue. FIX IT! I have done ALL the typical fixes and still no difference.
According to this app, My password is never correct. Each time I get ready to pay I change to a new password, only to find out that one is not incorrect. Well the app wins, I am done.
App has a user friendly GUI and the functions work perfectly. My only issue is, why have a debit payment option in the app if it just goes back to the website? That defeats the purpose of the app.
Something has happened in the past few months and the app is not working well at all. It always says "something is wrong on our end." I loved the app before. It was so convenient and I always used it to pay my bill, etc. Please try to get it back again. It was such a good app before.
For 2 months this app has been broken. You can't even log in, much less pay a bill. It was great before that, but definitely not happy with it now!
I haven't been able to access this app in 2 mths. Tried everything and still says something went wrong on our end. What's the point of the app if you cant access your account?
Great app... Super easy to use and understand my bill. Also t like that you cab report outages and track the progress. Awesome 👍
For the past few months the app will not even work. I am guessing they are not even trying to fix the problem either. Uninstalled it!
The last 2 months or so I've had to pay my bill from desktop because the app is saying something went wrong! Please fix this
Use to love being able to pay my bill without dealing with customer service, but it never works anymore. Always says "Oops something went wrong "
This app is useless! Absolutely cannot get it to log in! I have reset abd reset password.
I cant do anything..."oops something went wrong on our end" it worked great when I first downloaded it now it sucks.
This app is garbage!!!!!!! It doesn't work properly even when WiFi is on..... Fix this app
It never is never working right It's always telling me that it can't connect to a secure network
Same as everyone else, worked great till the last update... "oops something went wrong on our end" please fix SWEPCO!
Am not able to reset password after 22 tries. Very frustrating!
That so called new update messed up the login to where I can't login using my fingerprint.
Very easy to use and pay your electric bill... Awesome.
I like it but sometimes when i open it It shows a error message and wont open
Won't even open anymore. Have to go through browser to pay my bill.
Everytime i open the app it ALWAYS says oops something went wrong on our end
Dose every one else see these sorry rip off people only respond to those that give them five stars and a good coment. That alone tells you how awful these people are. Not to mention the app is pure junk i would rather have tools to work with on paying these rip offs but the app is to only help there sorry butts locate a outage