Switch

The app does not work properly - the daily reminders for the second and 3rd part of the detox do not work. I get messages stating that I can only do a neurocycle the next day, very frustrating. The app has almost doubled in price. The subscription is for 60 days meaning you have to do it every day, and there are days that you skip and sometimes you leave the app for a few weeks to process your previous cycle it should rather be calculated per 3cycles not two months especially for the price.

The app is overall OK. However, the metacog isn't explained until day 6 (so a heads up watch the video inthe video section of the app first) and you won't be able to move beyond day 6 unless you subscribe even though she says she's going to talk you through the first 21 days of the cycle. This marketing is misleading, possibly damaging to anyone dealing with bigger issues than I am. The app is useful and positive until this unexpected bump in the journey. Now its just stressful and irritating.

I love the app, though I feel it could be expanded on. It would be good if after the first 21 days to be able to set up active reach reminders, as well as going through the 5 steps in a basic way for those that struggle with focus. Access to some of the brain prep techniques would be super handy too. Although it's not an issue for many, there isn't much to suggest what you will need before you start. I.e pens, journal, etc. Besides that, it's been super helpful, managing much better. Thanks

Constantly trying to figure out the problem. I've attempted to do three segments but unable to complete even one without the app freezing and becoming unusable. I'm so impressed with Dr. Leaf. The app appears to have fantastic information, guidance, and resources. I just can't use any of it effectively.

I have gained sooo much knowledge and emotional stability from using this app. The mini lessons are interesting and the active reach really works towards building a healthier more positive mindset. The app updated n the reminder function stopped working. You also couldn't go back to previous day's which is awful as the lessons are great! I feel abandoned after day 21! Previously I gave this a 4 but now it's down to a 3. Disappointing.

App required updating in the middle of a session on day 6. Once updated it continued from day 4. If the brain prep is to watch a video or look at a diagram, I don't want to spend 10 mins trying to find it. It should just pop up as a link, like the active reach pop-up. App doesn't play audio once screen goes to sleep.

I'm on day one of the neurocycle and being a visual learner, I've been trying to find the resources described in the steps, such as visual charts and examples, but I don't see any. The resource section has a podcast, a link to Dr. Leaf's YouTube, a glossary and glossary but that's it. I'm feeling deterred from using this app knowing I might be missing out on additional resources in future steps.

I'm a huge fan of Dr. Leaf's work- on day 6 I can't progress unless I purchase a paid subscription ( I thought it was a 21 day trial) anyways, $14.99 is outrageous for how faulty of an app this is- it freezes constantly, I'm having to reboot my device daily because it stalls and freezes wherever I currently am. The content is great and I'm sure worth the $, but with how much frustration this app is its defeating the purpose of deep breathing and trying to reflect. I'll save my money.

App keeps stopping even after reinstalling and restarting. Sometimes the wrong audio(for a different day)is played. Can't see full screen on the videos...example: when Dr Leaf talks about thought trees can't see the trees she is holding. Other than that I love Dr Leaf and this program has been life changing and highly recommend.

I down loaded this app yesterday. It's an effective beta that is consistent with my values. My download will not pause for more than 2 seconds before the whole neurocycle message begins again. I read other reviews first and expected to see some costs through adds, and maybe a deadline will pop up in which I suddenly must purchase a refined version after a few days But so far, the only add is for the book which I plan to order from Amazon where my data is secured.

I was able to use the app before the upgrade, it still had glitches then but I would remain patient & eventually it would work the way it was suppose to. However, this new version does not work at all. I tried deleting and reinstalling but that did not do anything. It's unfortunate that this app does not work and that it's still available for purchase, it feels like it's just a way to take money from people with no accountability from Dr. Leaf. I reached out on the app for support, no response.

I love Dr. Leaf's material and how the app walks you through every step every day of the neurocycle. The downsides: the app is sometimes unresponsive and I have to press the next button multiple times and/or wait for a few seconds before it advances. Also, I got to day 18 of my first neurocycle, listened to the mini lesson, and then couldn't advance any further unless I subscribed. I think it's lousy that you can't even complete the 21 days.

Im trying to log into the new app but i didnt have to log in before so i dont have an official account set up. It has a section where you can click 'Register' but then it asks for email and password so its a catch 22. I love the content and its one of the best methods ive used to help me through past trauma. Shame i can't access any content now. Dr Caroline Leaf has put together an amazing programme.

I used the Switch App before and it was amazing. I've come back to use Neurocycle and am having technical problems where I can't access the resources and can't subscribe to the app... Would you be able to help please.

This is a great app! My main issue is with the reminder function for the remaining 42 days of rebuilding the new thought. On the 21st day of each cycle, the reminder function (notification) is not an option. Please advise.

Subscription. It would have been nice to have been told that you can't progress beyond day 12 without paying a monthly subscription as the entire neurocycle takes roughly 60 days. Aside from that it's a good app with much to offer in the way of mental health assistance.

Great therapy! I love this app. I used it to help with feeling stuck and overwhelmed. I felt peaceful, hopeful, and in control after going through some neurocycles! Dr. Leaf is the best therapist! Her techniques are brilliant!

My story - I used the app for about two months. The information and exercises are great and very helpful. The app was a bit clunky and hard to navigate at certain points. Then they updated the app and I could not login. My email was rejected as invalid. I tried a few times that day and over the next few days, no luck. Really wanted to like and use this app but I can't. I contacted the Company but they have not helped. I canceled my subscription. Tried again today but still not working. ☹

It would've been a better journey if it continued for free till the 21th day, so as to trace the neuro changes objectively and assess if it deserves paying! Cutting the journey at day 11 (unless we payed for full access) is so disturbing!

I love the process and content however since they updated it day 21 mini lesson and brain prep are missing as well as the end of cycle video and there has been no response to the emails I've sent for 2 weeks now. I'm very disappointed with the customer service especially for the monthly cost.

Sending compassion to the developers of this app, they certainly need it. It just doesn't work. Dr. Leafs info is amazing but we're all better off buying the book rather than trying to use this faulty app. It should come with a money back guarantee.... 1 star, for effort, I guess...

Really enjoyed this app... but it should say it is a trial only and that you have to pay to complete a cycle. Felt like it tricked me. Such a let down as I found it helpful and thought it was free :(

I would like to try this program but I think the app is not ready for use. I see a lot of reviews about technical problems and when I installed the app for the free trial I found the home screen stopped loading after the first time. Uninstalled. I'm sorry I'm unable to devote any time to helping the developers by continuing to try this but I'll gladly download again and get a paid subscription if and when the app is functional.

Bought the book, but found the app slow and problematic. At Day 15 it locks you out into a forced subscription. Starts out well, but feels a little scammy towards the end. Regrettably won't recommend.

If you're easily frustrated with buggy technology, may be best to skip the app and just follow the steps from the book. User experience doesn't make sense in some areas. I've tried emailing multiple times, and support is frustrating to work with. Questions are answered with "That's not how it works" rather than "Wow, that is misleading and we see how that doesn't make sense from an end user experience, we will address". Disappointing support for something I'm paying for. Will update if fixed.