Synzi Care Connect

The Synzi Care Connect app allows individual patients and members to participate in a secure video call with their physician, nurse, care manager, or other medical staff via a personal device such as a smartphone, tablet, or computer. Calls may include reviewing hospital discharge instructions, medications, or other health care treatment plans or even having a follow up medical appointment with the patient’s physician.

Patients and members receive the invitation to the Care Connect application from their medical provider or health plan via email or SMS text. The email or SMS text includes a link to access the app and patient's care team. Links can only be sent from medical providers or health plans through the secure Synzi platform and should only be sent after the patient or member has granted consent to be contacted.

All video calls between individuals and medical staff are secure, encrypted, and fully HIPAA compliant.

For best performance and to conserve data plan usage, we recommended that the patient’s device be connected to the internet via a WiFi connection.n

Category : Communication

Reviews (20)

Che. M. May 5, 2022

Best connection ever had with online physician. No interruptions no lag. Great picture and sound. Why don't all medical offices use Synzi? They are missing out on the best connect app.

Erv. M. Mar 21, 2022

Health experience has been rewarding, helpful, and positive with dedicated professionals willing to give a hundred percent to the cause.

Hel. C. Feb 22, 2022

Very caring and informative. Everyone assigned to my husband's case are true professionals. They truly care and listen to all is

Nan. A. Apr 30, 2021

Very caring and helps greatly with overall nerve associated post TAVR ETC. Invaluable assistance, esp Vickie. Hope she can continue at least a few more weeks so I get maybe legs under me.

Sus. C. Jun 9, 2020

Many updates. Seems to work well once loaded ( initially hard to load ).

A. G. u. Sep 10, 2019

My app keeps going offline I've deleted it and reinstalled it came back on but as of today it's back offline and can't get it online

Kar. B. Oct 14, 2021

It won't let me install latest updates and it always drops my calls with therapists and nurses.

Mar. D. Apr 7, 2022

Everyone has been thorough, patient and kind.

A. G. u. Jun 8, 2019

Have to change the birthdate I'm not gonna scroll forever just to input it. For that reason I wont use it.

A. G. u. Mar 20, 2020

Have not used it but once. Can't really rate at this time.

wal. m. Sep 15, 2021

Did not operate after installation

Ile. S. Jul 10, 2021

Would not take this again, no speech therepy

Wan. C. May 16, 2021

My experience was fantastic

Mar. S. Oct 11, 2020

Never used this app

A. G. u. Jul 19, 2019

can't get into nothing

She. H. Jan 25, 2022

I don't know at this time. You can tell me what you are talking about. I don't know anything about this.

Ric. M. Aug 30, 2021

I did not get the code to start my account

Fra. S. Mar 12, 2021

Stay away from this fraudulent garbage.

A. G. u. Apr 14, 2020

I havent used it yet

Pam. J. Oct 4, 2021

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