Category : Travel & Local
Absolutely first class service! Took me weeks to research rail passes and accommodation and I still got nowhere near confident that I understood the system. Mika assisted and gave me the answers I sought and recommended accommodations and attractions for consideration. I even gave up on one attraction thinking the ticket was sold out. Mika guided me to a link and explained the reservation to me. That was absolutely priceless. I highly recommend this app for planning your trip to Japan. I'll be making reservations via Tabiko in the next few days. You can be confident when you are guided by a local!
The staff are incredibly helpful and respsonsive. They were able to guide us on a number of topics. Most importantly, they were able to get us reservations at a restaurant that is known to be hard to get into! (This was at a nominal surcharge that the app charges to fund itself - which we were more than happy to pay to get this reservation). This reservation service is particularly helpful for non Japanese speaking tourists as some restaurants do not have English speaking staff.
very friendly support 👌 and excellent suggestions. one big issue issue i had is not having push notifications. if i received a message from a local guide, i won't know unless i open the app. wish theres is so i can keep up with the flow! solid service overall, will update when i finish booking my travel info!
This is a must have app for Japan! The people that help answer your questions are nothing short of amazing. They called the our hotel to help book seats on a bus shuttle and to reserve a slot for a private onsen. This was on the day of going to that hotel, and JR trains were delayed due to typhoon Trami. Definitely worth trying this app.
Best concierge app ever, you need this to make a pleasant trip in Japan Mika always happy to assist me with the best excellent service I've never experiences from other companies. Only one problem I have with my Galaxy S7 edge is that the notification is not working, please fix it.
This app is God-send. They reply almost immediately during their online hours, and they never fail to reply first thing in the morning if you sent a message when they're offline. You chat with real people so they can really help you tremendously in your planning and during your trip. Will definitely recommend this app. We have an upcoming trip to Japan and I have no worries because of this. Thank you so much!!!
Absolutely Wonderful! This app helped me not only reserve restaurant reservations but also buy concert tickets to see Eric Clapton that only could be bought with a Japanese credit card. Simply put this app and its staff goes above and beyond what you expect. I will always use this app when going to Japan. A++ Thanks!
This app was awesome. They do provide personally phone booking for your restaurant, hotel, transportation and recommendation of travel tips in Japan where save me a lot of time. Personally recommended to find Customer Representative namely Pon who is duty on day time. He is so kind and helpful.
This app is amazing as you can chat with the locals, live. Their responses are quick too. It's like you are chatting with your friends in japan. This is so helpful for the first timers going to japan.
What a surprise Tabiko turned out to be. I didn't expect the responsiveness to be so fast, and so far nothing came across to me as Sales-led travel advice. Kudos to the folks who came up with Tabiko, and the local insights on restaurants, shopping, coffee, and even tips on transport! Thank you, Jessie, Mika, and Sophia!
Unbelievably responsive! I just downloaded the app and within 10 minutes, Jessie reached out to welcome me. I asked a question, and within minutes Jessie had recommendations! Great experience so far. I wish I found this app sooner!
Great experience booking with them, they are very helpful and take real interest in realising a booking. Would gladly book again.
This app does as described. We were not able to book a room in Japan popular area. This app help us to book it. Well done. Will use it more.
Extremely helpful and nice people behind this app who are able to provide quick and detailed advice on travelling in Japan that may otherwise require hours of googling and confusion!
highly recommended! very easy to use app. very helpful in making restaurant reservations for us! you must use this app when travel to Japan!
I'm asking a question ... they did find a good answer ... but then they start begging for stars ... and stars mean money ... so, basically, they try to chat with you to sell you information ... well ... maybe it's a business and some of you agree with it ... I don't, and I don't enjoy not being warned from the start.
Very useful app for people who need advices and guides about Japan. The team behind the app is very responsive, providing suggestions to your questions.
A great app! Being able to talk to the amazingly frkendly and knowledgable Concierges on this site is very helpful, able to ask questions before and during your trip
Very helpful app. Yes I recommend it to anyone. I used the app more than once & the team is great each time.
Very user friendly n helpful apps. Extremely fast response to Q&A Pls try to use n u will appreciate. It is a must have apps for Japan travel
Second year using Tabiko on my yearly Japan trip, these guys are the best. Super helpful, responsive and reliable. Thank you!
Awesome app. The interaction and guide given is really useful and feels personal. Really recommended. Shout out to Mika. Thanks Mika.
Think the more important thing is there is someone who can help and guide you on your questions! Thanks Mika for your awesome help! Now I can confidently get through the transportation modes when in Japan! All thanks to the beautiful Mika!
Great App... "Mika" a wonderful travel concierge at Tabiko always reply with Great information and Good recommendation. She also give advice and plan wonderful itinerary for me. Great Job Mika....
I had to book an overnight train which requires in-person purchase from the JR station offices, Tabiko was able to help, thumbs up big time.
This is the best travel assistance app so far and the agents are damn helpful, no matter how much time you ask them questions, they are there to answer each of of your questions.
Fast reply, helps my travel in Japan anytime, just need to ask and they will solve yr travel problems for my case. Good Apps!
The previous version of the app was better. This version logs me out as soon as I leave the page.
Good app for people out of county travelling for the first time to japan. But in the past you would pay one reservation at a time at a set price for each reservation. You could also tip the employees that were helping you. i didnt mind the $6 charge to help out someone. Then their policy switched to free reservations, but highly encouraged to tip. Obviously I would tip the $8 or what ever. But after the 3rd $30 a month or 285yr policy change I kinda had enough. but good service.