• TacomaFIRST 311 1
  • TacomaFIRST 311 2
  • TacomaFIRST 311 3
  • TacomaFIRST 311 4

TacomaFIRST 311

The Tacoma FIRST 311 mobile app is free to download on any Android mobile device and provides you with quick and easy access to the City of Tacoma’s non-emergency services. Requests submitted through the mobile app are automatically sent to the appropriate City of Tacoma departments.

Category : Productivity

Related searches

Reviews (26)

Kei. C. Sep 27, 2019     

During late year, 2018 this app some-what worked, okay. This year, 2019 it won't even open. When you try, you get something like 'app not working'. I have deleted the app now, three times in hopes that that would sort it, but to no avail. *26 September 2019 I just downloaded the app, yet again, and yet again it STILL will NOT open.

Aar. M. Apr 27, 2021     

This app is much easier than trying to use the website or phone line. I've had multiple issues addressed by the city after reporting them with this app.

Adr. K. Mar 29, 2019     

Uninstalled and re-installed in hopes that the app would let me log in. Created my profile earlier tonight. Now it won't even let me access the app. Our tax dollars (not) at work!!!

Bil. E. Jan 8, 2020     

Pretty worthless. Crashes, doesn't show all info on screen, resolutions not listed.

Hol. M. Mar 14, 2019     

I uninstalled it & reinstalled it hoping that would fix the force closing. However, now it won't even open

A. G. u. Jan 6, 2019     

not even updated in over a year and doesnt support the current version of android

S. N. Dec 12, 2019     

App Crashes Shortly After Opening Due To Open/ Close Too Many Times.

Gis. Mar 27, 2022     

I can't log in to reset my password. The link isn't working

Ken. B. Aug 14, 2020     

Log in will not work on this app. Very disappointing

Dav. C. Jan 16, 2022     

Too condescending....I know I'm JUST a resident and they have ALL the answers.

Dan. S. W. Aug 27, 2021     

A little buggy and slow

Ben. Feb 16, 2019     

Very slow and will not let me submit.

Reb. G. Jun 6, 2019     

it wont open

B. May 14, 2018     

DONT EVEN WASTE YOUR TIME! After entering in all the info , it asks for your sign in info, then rejects your e mail address. I use my my email daily and am positive it works. This app needs some fixes. Entered boyfriends e mail and it's been searching and thinking for over 5 minutes. Moral of the story: Just call 311. This app will not save you any time.

A. C. Oct 2, 2019     

You enter all the stuff it asks for and THEN it asks you to sign-up which should be the other way around. Should have sign-up options via Facebook and G+. Also, if you're going to report potholes, it asks you for the State....really stupid since this is a 'Tacoma' app, why would I be reporting a pothole from Michigan or Hawaii? Just dumb

MIK. M. Jan 6, 2018     

The concept is great, however the actual app has its flaws

zoe. Jul 17, 2017     

Used to have great features like access to TPU payment portals, now it mostly just redirects to the city website. Useless.

Rob. S. Oct 10, 2016     

Works on newer phones, Android version 4.2.4 or newer, not older ones.

Rai. W. Mar 7, 2015     

Productive application to assist Tacoma residents to be in touch with their city and civic areas.

Bob. S. Jan 20, 2016     

Works on newer android phones, not older relics.

Ric. G. Sep 5, 2014     

I've yet to use it as it crashes on start-up "unable to connect to server." on my older Android phone with Gingerbread (2.3.5) OS. I've tried this both over 3G and WiFi. I suspect it requires Android OS over 4.0, but it shows as compatible with my device (Samsung Galaxy II -S).

Mat. A. Aug 19, 2014     

This app finally let's me vent all my frustrations without talking to anyone. My lack of social skills will no longer inhibit my complaining.

Pac. N. Aug 13, 2014     

Very excited about this innovative app. I love my neighborhood in the Lincoln District and I'm very happy that Tacoma does such a great job of empowering it's residents and allowing us to help our own areas

Jak. N. Aug 23, 2014     

Nice job to the development team!

Mik. S. Aug 17, 2014     

Now let see if Tacoma responds with real results?

Pat. M. G. A. May 7, 2015     

Everytime I try to fill in complaint section app closes.. not working deleted from phone