Category : Travel & Local
good web site for flights booking, so essy. But the only issue is that there is no security for the Visa card used. No OTP is sent to the Card owner for confirmation. So easy for anybody who have access to your card can use to book their flights on this site without your permission. please try to ensure customer's account security.
I had one of the worst hotel booking experience with tajawal. After I have booked a specific room through the app which is a big room I was surprised at the hotel when they told me that the booking is for a smaller room. After many emails the only thing they did was apologies and no one was able to sort that issue. Never again.. I consider this as fraud
The worst kind of customer service for change of travel date. Only lost booking money in the process ,the charges are exorbitant by 200% for change in booking date. I would never recommend this online flight booking site app to anybody. Uninstalled this Applications.
After making a reservation and wasting my time on your app I was surprised with a call from your staff saying that we couldn't get the confirmation from the hotel !!!!!! Then why should I use your app again if you dont guarantee a reservation and why should I make a payment then you refund it...honestly a big waste of time and will no longer deal with your company and will not not recommend you at all !!!!
amazing website for hotel bookings and flights. only issue is that tajawal app doesn't accept a name with more than 26 characters. If the first and last name is less than 26 characters you are good to go
I was cheated. Tajawal send me an eticket with flight and PNR number along with their invoice and when I reached the airport, the PNR no turned out invalid. I was stranded in the airport. After calling customer support and explaining the matter they insisted that I was wrong. To prove my case I send them back their own email with attached eticket. No answer since then. Utter shame. Totally useless. I lost all my money, time and effort. My humble request to anyone out there..BEWARE OF TAJAWAL..
The worst site to book an air ticket I booked a ticket on 6th April and it got canceled and I re-booked the ticket on 2nd August they told me to pay again service charges of 150Aed. Again the flight got canceled and my kids visa was already expired because of flight cancelation. So I applied for a refund and they are not responding. My request to everyone, never use tajawal for any booking for sure you will be screwed up.
Happy with their services. Good app. Have many offers. One issue is no OTP and anyone can use it if they have access to card. Need to sort out this serious issue.
The worst company i deal with it i book my ticket throw there wepsite after that i have corona they can't cancel my ticket and they say we can keep your ticket open now more than 6 months i call them to book again my ticket each time i hear the same replay they wait the answer from air line I don't suggest any one to deal with them
Worst app ever. My parents almost lost their 45 years old visa because tajawal did not care to inform me about the flight re schedule, because of tajawal i had to book another flight ticket for my parents which almost cost me an extra 1000 sar. Even the flight company said that i booked a ticket from a fraud agent and should get a refund but tajawal support never did anything other than saying that they will transfer my call to the appropriate department and i never got my refund.
after downloading it doesn't work. it doesn't open. only says unfortunately it doesn't work. I downloaded it again today 01 April 2019 it still doesn't work. so annoying.
very excellent flight booking application. flight rate and service charge is very less ever i have seen. good and fast service.
App not working, not able to verify account and customer service also not able to solve the issue. Even after update, reinstall i have the same issue.
Very bad experience with them... They confirmed the booking... But the hotel did not agree for check in because they didn't receive the confirmation
The best possible app for Hotel bookings. It's so easy planning because the prices are so competitive and you can hold your bookings without credit card.
The worst customer service, untrained staff wrong info, they could attract you by small discount which you will it pay double or lose flights with no refund, the problem also if you approached directly the flight carriers to compensate the time Tajawal is wasting.. unfortunately the flight company will say "sorry you need to do it through travel agent" so then you will lose completely when you try to get changes on your flights with these people.
No flight options like selecting more laggage or seat. Unclear breakdown and no options for upgrading or buying insurance.
Everything is ok but when try booking error showing please your first and last name up to 26 character only. How could possible this im really upset i ignored 10 to 15 tickets book to other site please be increase that letter to unlimited 🙏
the system is very good but the customer suppor is very rude and unresponsive and non supportive i have some issue they did not solve it i faced issue
The app won't open...the online website is so slow. Skeptical to book tickets with them.
It's really the worst application ever, every time you book u will face a problem in the hotel not recommended
The worst ticketing experience for frequent flyers. I tried twice to change my return flight date and postpone it, but when I call the airline tells me its booked through a "third party" and only that third party can change my ticket. I tried to convice Tajwal call center service guy and he says "you can't. U should book another ticket" with an Egyptian accent.. I learned my lesson and will only book through the airline itself directly.
I would recommend this platform for booking tickets.. I had good experience with service.. thank you for your good co operation
i have 2 open cases with them. they never response. i am actually regretting spending 1500 USD in their website.
wrost App for booking flights,,,, I will highly recommend to all please please don't go with this app,, if you have , delete now... because in future you will be trouble, I Am also in trouble Now because of this app,,
Very Easy very Convenient and Very Simple to use. thank u tajawal for the great service.
Easy to use, reliable and always there is good offers and discounts
this is my first time to book a ticket through tajawal app and this is an amazing experience To me. in a word my experience is superb with tajawal.
the most easiest and user friendly travel booking app!! great offers from Tajawal also enhance the user experience... although in the latest update I'm facing issues as the cheapest flight option is given wrong at the top. only on scrolling down the cheapest flight shows available