Category : Finance
Just another android user with a Samsung phone who cannot get past the login screen. This app has worked in previous tax years so I'm guessing with new updates either via app or android, has prevented the it from working properly now. The developers need to fix this problem.
Created an account, it says I need to verify with a pin that they email to me. I have double & triple checked spelling on email, spam box, etc... no email to verify account. Requested the pin be resent 5 times, no email. No ability to get support. Useless. Android Galaxy S21
Does this app work for Android phones? I'm having the same issue as others I've seen who complained about not being able to login. I was able to create an account but can't log back into it. As a tax preparer, I also can't use the Kiosk mode.
I was able to create an account but now everytime i log in , it doesnt do anything. It just stays on the login screen.
Lack of PDF support (plus many other factors) shows this app is built by people who have no clue what they're doing and certainly is not remotely reassuring. They probably have all my info in a poorly secured database with a default access password
User friendly enough, but it could use some polish. Not needing to press ok after a drop down selection, automatically placing decimals. Small things like that would help.
App doesn't work. It's so frustrating to not be able to progress after adding information
After doing my research taxpass only works for iPhone users anyone wanting to use this app will need to go through their tax preparer and do it the old fashion way or go buy a iPhone sucks I know
Can't get pass the log in page . And it says to many logins and to logged out. Can't log out or log in
Can't change the tax information if you no longer want to use the previous tax provider and I have attempted to register with another email and I have yet to receive the pin to move forward with registration.
Not working Can't get past the login in screen
Cannot upload PDFs. It's already painful enough to have to fill out tax info via a phone app. Now you have to print out and take pictures of all of your tax documents???
DO NOT DOWNLOAD!! Would give 0 stars if I could you get even get pass the login page!!!
Doesn't work with Androids.
Not working when trying to start a new return and wont let submit this app needs more updates
Doing your taxes via an app that isn't turbo tax. Either turbo tax or go to someone who has a license
I can't get past the login page, I wish you all resolve this issue.
Easy to use, love the remote sign.
Not letting me log in on my Samsung galaxy android phone?
It sucks can not get past the login
POWERFUL App. My Team and I Love it!!!!!!
my number keypad not showing all numbers to verify
Centerpoint Tax Services hands down the best tax app
Having the worst time trying to reset my password
I can't select new return. Looord
easy to use
This app will not even open to the log-in screen to begin. "Application error connection to server is unsuccessful " is the only message I see and then it shuts off.
The problem is that it doesn't tell you that you have an error in the password so it doesn't load. Make sure you password is 8 digits long upper lower case letters numbers and a special character
I've been having issues with the site not loading for two day's. Not good.
There's a issue with the login page. I can't get pass the login phase no matter what. I typed in my login information, changed my password, uninstalled and redownloaded and it still wont work. Avoid this app unless they fix the issue.