Category : Tools
All devices cannot connect to wifi. The app itself cannot even detect my wifi even if the connection is just 2.4ghz. Troubleshooting guidelines lacking information when it comes to this kind of problem. Wrong move to buy this product
This app is trash, you register and all seems fine, then you get an email with a verification code which you have to enter to continue, and it says failed every time, i have a home life kit that i cant use, this is completely unacceptable, TCL need to sort this out
Recommend on Android 7 below Some device cant while setup this life cam can't read any wifi available of your connect please update the app available to scan wifi on Android 8 up i but uf you connected can you add any users. The main problem is in set-up cant find wifi you use on phone on app
This is the worst app I was not able to even create an account horrible experience I called 3 international numbers no one was able to help spent 2 hours trying to do this and returned it. This is so not worth the time. DO NOT PURCHASE THIS UNDER ANY CIRCUMSTANCE
Can someone please explain why these are still available to purchase when they don't work? I have an account but cannot get either the hub or the camera to connect to my WiFi. I have two sets what a waste of time and money
I have been trying to delete my account, and every time it says network error, even though I have strong connection.
Waste of money. Unable to use. Can't even sign up. Verification always Fails. Update your app for christ sake. I want my money back.
If you'll continue to sell your product, atleast make sure your app works with them. Wasted money on something I can't use. Don't buy TCL life products until they sort their app. You've been warned!
my account failed to verify! i try it many times and it didn't verify it always says "failed"
I can't connect anything.. I can't even connect LIFECONNECT to our WiFi. Seems rubbish.
The app is not working, can you fix this issue because we could not use the device without this app.
doesnt connect and verify email fb twitter , app not usable
Not letting me set anything up. App returns with bad gateway error
Still no response from the developer side. Low quality product and poor customer service . 👎👎👎
I am stuck in the welcome screen after putting the home name cannot click next. Please fix.
Can't Create an account, verification code not working.
How can you sell a product like this ,we buy your product n yet impossible to register. Are u hitech or rotten tech
this app cannot register home name
how to connect to wifi?? pls help
Cannot create an account
Doesent work stuck in give your home a name.
Can't add homes name
Won't connect to the tv
When it works, it works well. Not sure if the new Android update was quite right as I'm now not able to do much at all. It crashes a lot, there's a "server error" or just a "failed" message every time I try to do anything, really. I hope this is resolved in the next update, as I've invested heavily in the product and, as I said, when it was working, it was working well. It would be good if I could login via a computer to make changes, as the app does struggle on mobiles for system changes.