TCU Mobile
With TCU Mobile, our members may access all the features of the Internet Branch for FREE from most mobile devices. Download TCU Mobile and begin managing your finances on the go 24/7.
• View account balances & history• View images of cleared checks• Make loan payments• Pay bills with Bill Pay*• Transfer funds between TelComm CU accounts*• Locate TelComm CU branch offices & ATMs• Contact TelComm CU by phone or email
*Cross-account transfers must be previously set up in the Internet Branch prior to use with TCU Mobile.*Bill Pay must be previously set up in the Internet Branch prior to use with TCU Mobile.
TelComm Credit Union is committed to the safety and privacy of your financial information. All account data is protected by advanced encryption technology and prevents unauthorized access. Sensitive account information will not be stored on your mobile device. Your mobile carrier’s text messaging and web access charges may apply. TelComm Credit Union is Federally Insured by NCUA.
Category : Finance
Reviews (30)
I hate this app because of the hassle when signing in and the steps for mobile deposit. I know some of these messures are there to protect us but it just takes away from the whole experience. The whole app needs to be reconstructed because it frustrates me whenever I have to use it for anything more than checking my balance.
Very poorly set up. If you accidentally change screen on app it locks it out for 30 mins. Also you can only have one person in the app at one time, so for instance I cant be looking at the account and my wife at te same time. Then when calling for assistance at main bank they treat you like you are an idiot for this all happen g. On top of it even though the app says I can change password I the app that is a lie, you will have log into a web site and log in and change it there. Nothing hasel.
App is awful and mobile deposit almost never works. Additionally, if mobile deposit doesn't work the check is already endorsed as mobile deposit only so good luck cashing it. I also had the following lovely experience: The app doesn't tell you that Mobile deposit is limited to $1,500 until you try to submit it. Now I have a $2,500 check endorsed for mobile deposit only. As an added bonus I live in Kansas City so my options are request a new check or drive to Springfield. Beyond this mobile deposit is obnoxious for a lot of other reasons.
The women at my local office are horrible people! And the overdraft fees are RIDICULOUS! $28 for every transaction! $28 for overdrawn by $0.63?! Then the app locks u out for 30 min if u login, the app is as horrible ad the actual credit union itself! Would give 0 stars if I could, DO NOT recommend
This is the fourth time in the last three months that I've been locked out of my account for no discernable reason. I'll login and get an error saying the mobile app is having issues and to login online, I'll go online to the website and it'll say I'm already logged in and will have to wait 30 mins, I wait 30 mins, it tells me my passwords wrong, I change my password and it logs in to a blank screen. The mobile app will stay stuck on the orange error for three days at least. Bruh.
Every time I try to login I get 5 chances by the way, it gives me a failed error message. Then I have to call the bank and get more try's to log in. The bank told me I have fat thumbs and am typing the letters or numerals wrong. Which made me want to just get rid of the app!!!!
App is easy to use. Saves driving to the atm, or calling the credit union to check on automated deposits, debits, balances, etc.
Tells me to update on app store but nothing to update. Even uninstalled/reinstalled with no luck. Not usable.
Not user friendly. Can not see statements and can not report card lost or stolen! When you close the app without signing out it locks you out for over 20 mins! Hate this app!
Way to difficult to sign in. I shouldn't have to answer security questions every time I sign in. It should be able to recognize my phone and only ask for extra security if I'm signing in from other devices. Not user friendly
This app is junk, won't recognize my password, then when I reset it, its says password Successfull reset, then when I try to log in with the new one, it says "wrong password"
This app hasn't been updated in over 3y. It looks nothing like the screenshots. Android Q is out & it needs to be updated.
Needs updating. Loses saved info and fingerprint function. Cites android socket error. Could be problem working with Android 11 OS?
I love that my FAVORITE and the BEST bank is at my fingertips on my phone and computer. I can check my account on the go. Thank you for all of the amazing services you offer!
Often locks me out for 30 minutes at a time. Doesn't seem to know my password.
I wish the app dropped straight to transactions like the old app did.
Telcomm is a great financial institution. Anything you need they will try their best to accommodate your wishes.
Wth is going on with the app I can't login
Very crappy app... totally USELESS!
It has always worked for me!
It's horrible... that's alli can say.
Great, love improvement
Great got what I was after.
Easy to use
Love them
Helping
This app was great...then it forced me to change my password and no matter how many times I tried I wasnt able to change it. So ive uninstalled it to keep me from throwing my phone.
Here lately when I try to sign in it says I need to change password. So I try. I wanted 8 minutes for it to load and nothing. I can't use it anymore because it won't move past that window.
Trash app. Randomly closes out, mobile deposit is a joke, and can do very little from the app. Makes me want to switch to a bank or credit union with some actual technological experience. We are in 2018, not 1998, get an app that actually works.
It's super basic and very slow. It's not the worst app I've used but when looking at my accounts I don't understand why I can't see my pending transactions. It shows available balance and current balance but they could be different amounts and you can't see what's pending. You have to go to the website to see pending transactions. I don't like that aspect.