TelmedIQ
Note: You must have an account enabled on TelmedIQ before you can use this application.
Main functions of our offering include:
• Unified Communications: Our mobile applications allow for real-time texting and voice communication between clinicians. Multimedia messaging with photos, voice, and attachments are supported as are the ability to record and deliver voicemails when clinicians are busy with patients.
• Reliable Messaging: TelmedIQ provides a persistent and reliable messaging layer that is able to deliver time sensitive messages to users on a multitude of delivery channels. TelmedIQ detects when a user’s device has data connectivity issues, and routes the message accordingly based on a user’s network conditions and availability.
• Directory Integration: TelmedIQ is seamlessly deployed and managed through the organizations existing Microsoft Active Directory Infrastructure.
• Call Center Integration: The ability to send messages from the existing call center software and systems allows for rapid deployment with minimal disruption to existing call center workflow.
• On Call Scheduling: TelmedIQ has the leading on-call scheduling platform, including escalations, shared schedules, round-robin load balancing based on provider load, and more. In addition, we are the only communications platform that provides real-time integration with Amion, QGenda, Tangiers, as well as home grown and legacy scheduling platforms.
• Phone System Integration: TelmedIQ integrates with both SIP based and legacy (non SIP based) hospital phone platforms. We are the only communications provider that is able to support a transition strategy from legacy circuit switch PBX systems to the SIP domain.
• Clinical Integration: TelmedIQ provides Patient Centric Messaging – the ability to track all messages against a patient and have two-way synchronization with the EMR.
• Nurse Mobility: Existing nurse call systems can be mobilized for nurses through integration with room alarms as well as patient assignments.
Category : Medical
Reviews (20)
Half the time the app doesn't alert me that there's a message... In any way. It's also glitchy when trying to make a favorites folder, keeping some contacts and arbitrarily losing others
The new update is a disaster. I can't now see who read my messages. You get notified twice for the same message. Notifications comes way late. I would recommend against this app.
I set a different ringtone for calls, but when someone calls the telmediq app, my default phone ringtone and the telmediq ringtone both play at same time. Please fix.
When making phone calls, you often can't be heard by the other person. Notifications don't cut off after you check messages, have to go in multiple times before it registers
3 day outage. App error, no longer able to read messages. Now back to normal usage
New update renders it useless for me. Keeps saying email not recognized. Cant login since app update.
Not very easy to use. It does work exceptionally though.
poor thread organization. would like an option to prevent notifications on iPhone without going off-line.
As a RN I find this app highly useful in quickly and effectively communicating with providers for orders.
Hassle to use, time consuming. Unreliable.
Simply the best communication tool that a healthcare provider can have.
If you use it on your personal cell phone you can not call the patients room.
Uses a LOT of battery on Android, 165 mAh! Yikes
I don't always get notifications.
It is dropping messages
Wont stop making noises
Simply doesn't work properly
Excellent update! The app now behaves more like a texting/IM app, which is a good thing, with improvements in replies, conversations, attaching files or pics etc. U can also access your patient list and assign patients to yourself. However a glaring omission is the inability to sort patients... Right now you can only do it by alphabetically, wish it was possible to sort by floor or room number etc, and print the list or check mark the patients seen for the day. That would be useful. All in all a great improvement.
Allows me to access everything I need
Okay but with problems. Good: Allows integration with scheduling software like Amion to some extent. Allows separate notifications based on priority of message set. Allows group messaging based on care team and patient list which integrates with Epic. Dangerous: The default notification goes off at full volume. When you have your phone to the ear it is a painful and deafening experience. Still loud in the ear on calls even when at 10% volume. Please fix this notification problem.