Telpark
Soon with Telpark you can also use many of the public parkings in the Empark universe (largest parking operator company in Spain), in a completely paperless way: access is made via license plate optical recognition at the parking entrance and exit points and payment is automatic with your Telpark account. This system is already working at Cercanías Renfe where an automatic LPNR system is in full operation.
You can manage different vehicles and pay for them without stopping your business meeting, getting out of the cinema, nor interfering with your activity. Moreover, you don’t have to pay beforehand.
These are the main advantages of using Telpark:
- Pay safely in city council regulated areas without going to the parking meter and without using any paper.
- Extend your parking time allowance without getting back to the car.
- With one app, you can pay in the city council regulated areas and soon also at Empark car parks in Spain and Portugal.
- Get notifications in your mobile when your parking time is about to expire.
- Cancel parking ticket fines directly from your mobile (in cities where local regulations allow it)
- Find your car. Thanks to the GPS position given from your mobile phone.Secure payments through Conexflow – El Corte Inglés payment platform in Spain and Caixa Geral de Depósitos in Portugal.
- Manage all the vehicles you need from one single account.
- Without pre-payments.
- You can use it in more than 50 cities in Spain and 11 in Portugal.
Category : Maps & Navigation
Reviews (28)
When I download the app, I can only get Spanish language. To change language should be simpler.
Shocking customer support. If I could rate it zero, I would. The app itself works fine. When it comes to settling payment, it's taken twice from the account, ie. which means if your parking charges amount to €100 then €200 will be taken. Many unsuccessful attempts to resolve via customer support 'Rubén', 'Silvia' et al seem like bots. They don't respond to emails and when they do it's just generic copy/paste text. Absolutely shocking, would not recommend.
Bad service. Tried app 2 times during my trip to Spain. Both time I called for help because app didn't let me out from the garage. Also some parking require ticket to open the passage door. You will need to call someone to open the door too. I left the garage 2 days ago, but my parking is still active. No reply from support for 30h already. Very bad service. Avoid at all costs! Update: And yes, I already contacted you via built-in help and email 2 days ago. No reply so far.
Unable to use by tourists, please add English
Straightforward, "free", pretty simple, uses licence plates for underground parkings, accepts multiple cars and is easily shared between phones. Only regret that it is not very widespread (cities, parkings) and that you cannot "stop" it when you leave your parking space (you can add time but cannot stop time when you leave).
The intro is in english, but after registration it switches to spanisch. To change the language to english you have to go to "Mas Opciones" -> "Cuenta" -> "Mi Perfil" -> "Idioma" and choose "Ingles" from the list. The app looks good at first glance.
At first my PayPal account was accepted, but after using the app for parking it blocked my PayPal account. Tried using a credit card to pay said parking and it instantly got blocked. So I'm unable to make the payment with the only methods available to me (2 out of the 3 payment methods). Not only is the app completely useless, but it has given me more trouble than if I had withdrawn money and exchanged it for coins.
Mbway cards stopped working and I will not put in any other card in this app since its pretty much not safe to do so in any app. It accepts the card but I'm never able to pay the fee. It always says there's a problem with the payment. It used to work fine for the first months i used it. For more than half a year now its been useless.
When connecting a galaxy watch to the phone there is a notification "wearable performing login" that cannot be dismissed. It's annoying, can you remove it or allow the user to dismiss it? Otherwise is performs very well and it does not take your money in advance like EMEL does with their app. You only pay what you used and after parking.
It has to improve too much to be useful. Left my car, downloaded the app and I couldn't find even the carpark where my car is parked. Furthermore, of you want to access to the app you have to do it from your email.
I have English set as a phone language, it was downloaded in Portugal, app language is Potugese. Barely find a place to change language. I cannot pay fine with my card, PayPal does not work either. I sent support request in English, they replied to my question in Spanish. Very tourist friendly.
You get a ticket even if you paid the parking with the app. When you click on "help" they give you a phone number to call. You call the number and they tell you to click on "help". The whole experience will cost you 12€ plus parking fees. 60€ if you waist your day trying to settle things.
Handy app to use for parking in parts of Spain, but fairly difficult to use and often freezes. Also doesn't give you easy-to-see notifications if you're parking in the restricted central area of Madrid.
Worked well initially, but couldn't get the option to extend to work. Failed first with an error, then tried twice and said OK but wouldn't update the counter... had to wait expiration and initiate a parking again. Now wondering how much I paid stupidly.
Cannot create an account. "An error has occurred"
I was not able to delete my account from within the app. I had to do it manually (send a request message) and the process is very slow. Please, add an easy way for an user to delete their account.
I Introduced a debit card and after that I included my business debit card and the first one was deleted. It is not practical that I cannot use more that one debit card. (And choose a default)
Useless if youre looking for on-street parking, it's absent. Only a bunch of one company parking lots.
Useless to those of us who don't speak Spanish. It would have been an ideal opportunity to create a multi lingual app. But no.
the app is fine but there is no way to change language to English, this makes usage very frustrating
Please add english as an user interface language! Otherwise app worked well in Porto.
it frees you completely from using the slowly street machines and you pay exactly the time you have been parking.
Very useful. Just would add the option to have several credit cards.
Going to give a low review at the moment because it is not working with mbway when it used to work. So i can't pay in the usual way i normally use
Very good, easy to use app to pay your parking.
English would be nice but great convenient fully functional app
- No map information with prices - Need to add credit card information before even knowing which parking spots are around you - Full of ads and annoying marketing notifications
Does not work as advertised, not reliable. It is very difficult to recognise the plates of the car. Opening the parking bar for the car to enter the parking space is always a challenge. At the end , i used the another way to enter the parking place and charged twice.