Telstra Smart Home
Ever leave home and worry that you’ve left the iron on? Want peace of mind that your kids have arrived home safely from school? What do your pets get up to when they’re home alone? Telstra Smart Home devices talk to each other, so you can create custom automations that suit your lifestyle. Receive alerts on your mobile when a door is opened or closed when you’re away from home or switch simple appliances on and off automatically. Create sets of automations that trigger at different times of day, like switching off the lights, boiling the kettle and locking the front door when it’s time to go to bed.
Please note, you must have a Telstra Smart Home subscription, starter kit and Telstra ID to access the full range of functionality. Not a customer yet? Download the App to take a tour of Telstra Smart Home and discover the possibilities.
Once you’ve subscribed to Telstra Smart Home, the App will help you to
• Quickly set up Telstra Smart Home Hub
• Add Telstra Smart Home devices, which include door and window sensors, cameras, smart power plugs and more
• Easily install devices in the best locations throughout your home with handy installation tips and tricks
• Customise the App display to show what’s important to you
- create views of rooms or areas of your home so you can see what’s going on at a glance
• Access helpful online support content and 24x7 technical support, if you need it
• Create clever automations to bring your Smart Home to life. For example:
• Conserve energy by switching appliances on and off at particular times of day, or when family and friends move around your home
• Keep an eye on what matters most, with quick videos, SMS or email alerts sent to you when your loved ones come home from school or work
Category : Tools
Reviews (26)
I'm able to view 3 video feeds (720p) and use the relatively basic features of the app. The issue stopping the app from getting 5* is the lack of IFTT integration and very limited Google Home integration, which means the "smart" home isn't capable of being that smart. The app developers either need to spend a lot of time and money to allow (but not force) additional features OR simply allow IFTT triggers and actions to keep my subscription long term, otherwise the system will become obselete.
This app is a joke. It takes 15 to 30 seconds to log in every time you try and use it. The 'stay signed in' setting does not work. Half the time it rejects the sign in. There was a message saying that there will be a new version of the app but nothing has changed for almost 1.5 years. Telstra, either fix the app or give up selling a smart home service.
The idea is right but telstra seem to be the problem here, as said by others for a paid service i expect a far better experience. When the kit you buy at kmart works far smother and adds new devices without a computer degree, futher more why is the camera limited to four... telstra please look at the reviews and do something about it. calling customer support is just a wast of time
Finally out of contract on the smart home after 2 years of paying 25 dollars a month. Telstra wanted 15 dollars a month for access to the app... no way. Now ive got 3 cameras, 3 smart plugs and other accessories that are absolutely useless (cant even use smart plugs without the app being logged in) If anyone wants these things, let me know and you can have it. P.s the last app update was in 2018, thats how much they care...
I got the full smart home setup. Lights, sensors, cameras and they all work perfect. Fast and reliable with way too many features to mention here. Sign up guys, you won't be disappointed :-)
Camera is often delayed taking pictures after detecting motion missing what actually happened. No mass delete for all old images to clear storage - have to delete singularly which is massively time consuming. Not impressed.
Perfect if you prefer apps that take 20 minutes to load and make you sign in every time you open them. Pathetic UX. Brought to you by one of the most wealthy monopolies in the world. I've seen better FREE products with more maintenance from individuals with no budget to speak of
It worked fine at the start. Now my automations (turning a light on in the afternoon and tuning the same light of in the morning) will JUST NOT WORK no matter what i do!
Has changed the home lighting and audio experiences. Makes for good intra-home comms too.
I purchase all the gear and I can't even log into the site. Two weeks now with 10 phone calls to Telstra and still can't log in. DONT BUY THIS GEAR, ITS RUBBISH.
Having issues with log in. Unfortunately it wont actually log in just keeps telling me its loading and doesnt go anything further.
Trying to download to replacement phone with dame sim but wont allow me to sign into my account. Keeps telling me there is no wifi connection, but there is.
after a very quick call to Telstra, any issues I had were fixed. awesome service. amazing product.
Can't even log in, tried too many times to count!!!!!
I like this app because when you look within the picture it is nice and clear you can keep on your pets and your house your house is say 100%
i Can't login in keep saying login fail i have try everything
I like it but I don't like the constant signing in
Telstra mobile network of the year in review for infringement claims to date for start of November till now 😃😂😉😞😭😠😝 that's cool too from them on women's shoes are the best way for you to detail my phone number and email addresses for shipping and handling charges and fees and taxes. hi there I'm currently in my life with you and your company is infringement intended for use by checking my emails periodically but for now I will be in the future of our products;
Why is it not allowed to come from downloaded to one of my active screens?
i love it best apps ever made by telstra
Doesn't work with my telstra smart modem
Can't review live feed
Narrator: the login experience was not improved.
Testing
I had alot of problems with the original app version not registering the correct time zones which was putting out all my scheduling setup. But now I'm happy to say that issue has been fixed along with quite a number of UX improvements. Keep them coming.
Love it! It's really cool creating custom automations based on different triggers, and being able to link/control them with Google Home. Only issue I've noticed is that timers aren't iterative, for example if I set a light to be turned on for 15 mins if the hall sensor detects movement it should be 15 minutes from the last time the sensor detects movement (currently it's 15 minutes from the first time it detects movement). Other than that I think it's an awesome product!