Tempur-Pedic® Sleeptracker®

The app is very good. The data and charts provided are very useful. The app is robust. The guidance is sometimes irrelevant to the sleepers lifestyle, because it makes too many assumptions. The dual tracker system does not always get the data correct for each sleeper. However, there has not really been any evolution of the app since I've been using. There is a lot of wasted potential in the data collected for the user that is not accessible. The developer is unverified and this trips security warnings in your Google account regarding the data access this app has. Becoming verified is a bare minimal effort that isn't being done so no matter how good it may be I have to give the app two stars.

The app does all it says will do. It has useful sleep track info, graphs, & tracks & compares data daily, weekly, monthly. It performs well with our tempur-pedic bed. It can monitor room temp, carbon monoxide, & humidity. The automatic alarm system needs tweaking as cannot turn off every morning or allow me to add my personal "conditions" that I've chosen when "done skeeping". The white noise does not always come on.

It looks great, but my experience has been terrible. The initial setup sucked. If you have issues and need help, you can email support. No troubleshooting available. If you share the bed with someone that has a different schedule than you, good luck. It doesn't recognize when I'm in bed or asleep. If I rely on the auto settings, I end up with no recordings. If I manually record, it says I was not only awake but out of bed all night. This app is not worth the headache. I will be uninstalling.

We've had this for about a month. I don't believe the adjustable platform itself has been very good at differentiating between my wife and myself. Last night, no report at all. Checked for updates just to be sure and the app is fully updated. Checked the sensor underneath to further troubleshoot and all was good, solid green light on the sensor. For as expensive as this product is, you need to do better.

Very disappointed! I have had the bed for 4 months and all of sudden it stops giving me a grade each night. The whole month of Feb only have 3 grades. And then main screen that rotates through the data no longer let's me read it . The words are not showing anymore. And the remote on the app sucks! The whole point of the bed was to see how I was sleeping and it stopped doing that!

Tracking of your sleep seems to be pretty accurate. Although it's a great app there are some issues with the remote not working. It will work here and there then just sit there with a circle spinning and spinning and won't work. Even restarting the app. Other then remote not working seems to work well.

It's an ok App. It keeps you entertained I guess. Insights are a little helpful if you have issues sleeping, but there is definitely room for improvement. Last update had the main screen with your sleep score all distorted now. It's like the scores got blown up and now the circle is to small to correctly show everything. Also I had to Google on how to turn off the alarm now. I guess that had been taking away from the app now you use the remote. 🤨 For a bed this $$ you guys could do better

The Temperpedic Sleep Tracker app is a fantastic tool to utilize when you have problems sleeping. It shows how often you wake, sleep type, snoring, and factors about your bedroom environment. I especially love how it keeps track of how many times you get up out of bed (gotta love multiple bathroom trips during the night!) The insights are pretty helpful. They give you tips on things like how to control the humidity in your bedroom, ways to remove impurities from the air, and much more!

I'm not sure what is up with all the bad reviews but my experience with the app has been great! Haven't experienced a single issue and helps me track my sleep health. Any issue I have had has been due to my wifi and not the app.

I found the data provided by this app, as well as the recommendations to be surprisingly good. I still need to do more testing to verify if the data is accurate, but so far, so good. It's be nice if the app didn't bug you to leave a review though. Apps should never do that.

Incredibly analytical. This app measures everything. It's ridiculous how much information it can read from the room, mattress and persons on the bed. I'm extremely impressed by the graphs it creates off my sleep and how much information it gives back. I Love this bed and app.

I enjoy being able to change my bed settings and have an auto function for snoring. I also live being able to track my sleep to develop patterns and find ways to improve it. The remote control function is my favorite.

This app is "just ok". The intent is great. Unfortunately, it frequently fails to process sleep data. The mobile device needs to be restarted before the app behaves as intended. Force stop or clearing cache don't cause it to work as expected. Very disappointing.

My physical remote works fine and all sensors are lit up solid green but the remote in app doesn't work. When going to final verification it fails saying "missing control box." Phone customer service is rude and voicing a lack of desire to send a technician. Email service is incredibly slow taking a full day to respond to each email with a ton of steps each time as though I'm supposed to just fix this myself. No confirmation email for when tech will come, just told I'll get a call within a week.

The app works pretty well. The stats are displayed in an understandable view. There are some nice added features such as being able to set bedtime reminders, and the periodic sleep insights. The bedroom environment feature is useless and adds no insight. It's a relative measurement of the air quality in your room but with no metric to understand what is good or bad. This feature should be removed or improved to have more absolute context.

This app is extremely frustrating to use. It needs to be connected to your wifi. If your wifi goes out for any reason guess what! You need to reset the bed. Last night my wifi didn't even go out but my bed disconnected. I've spent an hour trying to resync it again. In the past I found out the best way to sync it is to input the wifi password wrong the first time it asks, then do it correctly. That isn't working tonight. It is very aggravating to spend all this money for the app to not work!!!

The stats about your sleep are really nice. It would be 5 stars if the remote would consistently work. It'll work for pressing 1 option then nothing.

The Tempurpedic mattress is great, the sleep tracker device is zero stars. It sits 10 feet away from wifi access point but can't maintain a connection. I have found several location in the app where you can't backout. When trying to setup wifi if you can't connect to the sleep tracker you have to force close the app, there is no back or return to main screen. Section for troubleshooting if you choose flashing red, then select the sleep tracker to connect to you are now at a dead end. No options

Insights are cool. Remote controls have delayed response and sometimes buttons have opposite reactions. Very frustrating.

The app keeps telling me that my control box amd censor are missing, but they are not. It was all pre-installed by the company. Very frustrating.

A really great feature with this bed! The reminders help keep me on track so my goal of an on-time bedtime is met. I love the charts and the way the sleep is broken down, it's been really insightful and I have seen the correlation between my focus during the day and my sleep cycle at night.

Loving the tempurpedic breeze mattress! The sleep tracker app connects and works well. The voice service is limited for Google Assistant, so you need a “wake word” to activate. There is no Google home integration (like nearly all other manufacturers connected devices) to schedule lights on/off etc. The current service method via Google Assistant is not very useful or well thought thru in my opinion. Google integration aside the app is great. I've requested support to add Google home support

Can't connect the Sleeptracker to wifi via the app, even with a solid 2.4ghz connection and no other wifi issues, just fails with an error. No other way to configure it. Support has been unresponsive via the email address mentioned in replies to other reviews. EDIT: Multiple emails, nothing in my spam folders, still no response from sleeptracker, been 2 and a half weeks waiting for a reply.

I haven't been this confused or angry at an app design for something so expensive. Have you guys tried to troubleshoot a sensor that doesn't update firmware correctly with your app? You literally can't get out of the screen. Closing the app does not solve it, moving forward when the sensor can't be detected is impossible and you can't go back in steps to retry the wifi/firmware check. Major missed step in your user testing process. Call me.

Any smart watch tracks sleep better than this bed/app; even AFTER unless customer service assistance! The sensors only notice you're awake if you leave the bed, where my watch notices every time I awaken at night. Then there is the alarm. The bed seems to know when I leave it yet still turns on the vibrating bed alarm WHEN THE BED KNOWS I'M NOT IN IT! Finally, even the app interface is wonky. It often does not recognize touches. This is not setup issue, just bad equipment. AVOID AT ALL COSTS!

Always has errors. Never records properly, if at all! My Ergo 2.0 base sucks and it takes weeks for technicians to come to fix. I've already contacted support and am waiting a WEEK for a tech to contact me for repairs. Really? A WEEK for a tech? Ridiculous!

This app is great! Allows me to easily communicate with my bed and track my sleep. I can even move my bed to my comfort without the remote!

My first review of this product was very unfavorable. The second day of owning the expensive TempurPedic base unit with the build in sleep tracking the unit ceased to function. I did spend several days emailing and getting nowhere. Finally, I got to the right department and they have been wonderful! We discovered that there were some nicks in the cable most likely caused by the base crushing the cable when moving. They overnighted me a new sensor unit. I got that set up and haven't had any problems since. The sleep tracking information is great and the customer service person has followed up several times checking my data to make sure things are still working and offered some suggestions to improve performance of the sensors. It was a bumpy start but they have earned a new rating of 5 stars.

Agree with other low ratings. The app is difficult to install and set up with the base. If your not technically inclined you could be frustrated. The app also needs to install firmware update. If your successful the app interacts well with the bed. However if not installed you lose some of the function.

Very insightful, logs snoring, wake time, deep, REM, and light sleep patterns with percentages and graphs. It also shows room air quality and breathing rates.