Category : Health & Fitness
Excellent gym facilities with a great layout. Excellent gym instructors who are very helpful if you need any assistance. You are greeted with a nice smile. it is really worth going to the Huntingdon gym to see for yourself.
This app is brilliant. Seen a lot of improvements to it since 2019. Like the fact you now have a number of people at the gym compared to a percentage. I'd like to make a feature request. My home gym is a particularly busy one, compared to the surrounding ones, and the number of people can fluctuate a lot. It would be really helpful if you could set up a push notification to be sent to the device, when your home gym has hit a certain number of people (such as 30-40 people). Thanks!
I really like the app in general but one of the most important features for me is how busy the gym is. Well this doesn't seem to work properly, at least for the Poole gym. I went today with it saying there are 18 people in the gym but actually there was around 80 people in there. This made it very difficult for me to use the equipment I wanted to without waiting. This aside though, I like the ability to book classes, record fitquest and monitor workouts. Please fix the how busy feature though
Still don't like it, even after the bug fixes. How am I supposed to know how full the Gym is just from numbers of people, as opposed to a percentage of capacity? That's when it's not saying "No data available" which is often. Also, the graphs under activity have gone, which were useful to me. I really don't understand these changes. What is the point? What are you trying to achieve?
The function I use the most, the gym's capacity, is so much worse now. Instead of seeing the % capacity, it now tells me the number of people who accessed the gym, and the graph below has NO Y AXIS, so it is completely useless. Please revert to the previous way of showing the data. Thanks
Can you bring back the live gym capacity %, and add the capacity % back to the popular times graph. Those were the two most useful features. The number of people isn't particularly useful without knowing the capacity and by removing the % from the graph I can't see which are quiete days the graph auto rescales so looks the same for any day and times, you need a reference point. So the app prior to the update 5*, post update 2*.
Really useful feature on it where you can check current capacity so that you're not going to the gym when it's unlikely you'll get on equipment. However, the past couple of days the feature displays the message "no data available" and doesn't show any data.
The Gym Capacity section is a data nightmare. Previously it told me what % of the gym was full and was very useful for planning visits. Now it only says how many people are there (a useless metric without knowing the maximum capacity of the gym) and the graphs have no units so are useless! Please fix this. Otherwise the new update is fine... but it was fine before too.
The app is alright. It does its job. HOWEVER. If anyone is looking to join this gym in Luton, don't. It's bloody awful. The staff don't see to do anything, and equipment is rusty, broken, or just removed. During the height of the pandemic, there were warnings to clean machines, but barely anyone did and no staff reinforced it.
Great app, if only the entry / exit scanning wasn't so temperamental. Had to force close and reopen the app three times today to get it to scan going in and eight coming out! This happens most days, the camera opens but doesn't scan the target, its very, very tedious.
Unable to connect my Google fit to it. Lots of other options of apps to connect. Also the android version is different from the apple version. Either that or mine just doesn't come with all the options.
No adds! Easy to navigate and book sessions. Gain entry via the app if you don't use your pin. It even tells you how many people are in the gym so if you want a quiet session you can attend when it's quite.
Thank you for the response. One more thing, could the button of "people/percentage“ stay in the" last used" position. I.e. Once exited out of an app can come back in and see the percentage or people switch where u left it last time. Thank you.
The gym capacity section has been updated and is a lot more useful now! However I still find that the bar charts are still a bit inaccurate at times, but much improved.
Liked the new interface showing number of people instead of old generic percentage but its not always working. Also, its crashing everytime you click on Activities section. Edit- Activities crash issue has been fixed in latest version, thanks. Increasing the start from earlier given 2.
Love the new update and look of the app feels more user friendly and looks more modern. However, the scan QR entry, never seems to work, it always states "Sorry it doesn't look like you're at the gym right now" when I'm stood in front of the doors at the gym! Hence minus a star!
The gym capacity doesn't work at all, the workout graph was more intuitive than the current strava-like table, the app is also slower than it used to be. At least the home screen looks better, so that's 2 stars.
The new update ruined it. How am I supposed to read a graph with no units. Plus the old version gave you a current % of how full the gym was, now it just gives you a number of people. Also it really seams like the graph that's shows you the capacity trends is inaccurate.
Booking classes (which is all I use the app for), doesn't work. But looks like it has a good variety of home workouts etc. Would be amazing if you could access the gym via nfc, so you don't need your code
I had an issuse with the update, everything I went to gym usage the app would close so I couldn't get my information, after some thought I decided to uninstall the app and reinstall it, ad sometimes the update died not like previous updates this did the trick and it now works fine, I got a reply this morning tell me the bug has been fixed, well done for such a quick response, I have raised my star rating to reflect this.
Is literally anyone even aware of the fact the website/app membership renewal and payments section has been down for several days? Not one post about this across any of The Gym Group's social media. How are people supposed to renew their membership or join if this ridiculous "something appears to be tangled" (????) error keeps coming up. Rang up customer service and no one seemed to know what's going on, so guess I just can't go anymore. Different gym it is.
I like the new update, but I agree with another reviewer who said that the new capacity information is much less helpful. I preferred the % capacity, however, even overlaying the current capacity over the bottom average hourly capacity graph could help. Also labeling the Y axis. Is that # of people? Percent full? No idea what I'm looking at.
Latest update looks and feels great, but as mentioned below, activity option crashes the app....😞 Update: So, they've sorted out the issue and as Apps go, it's really good!
The app operates well. It doesn't provide news about your local gym (so I arrived at 5am and it was closed for maintenance). pure gyms app is visually better and is better for monitoring busy periods.
App does what it needs to. some of the deals don't always work but other than that I very helpful and informative. I always try and go when less busy.
The gym closed for 2 days last week. Over a week later still showing as closed and capacity (-) and this is what I use. Uninstall/ installed still the same. Reinstalled 03/05/22 still showing gym closed so unable to access capacity. (Gym is not closed)
Entry scanner has suddenly totally stopped working having worked previously for months. With the change to the capacity widget there is no longer any reason to use this app
Works OK. But most annoying the QR code entry feature will not work on my galaxy s21+ never had issues on scanning before but it will not work on this app very annoying typing pin in.
Very professional, friendly, clean gym. I highly recommend this gym, they have a wide range of classes. The staff are great, very well informed and always happy to help.
really good gym, app helps to keep track of your exercise routines and helps to keep you motivated. Great way of learning how to do exercises better by watching the videos and the induction was very informative. The short videos helped explain things alot better and easier as it had a video with sound to provide a visual aid. Membership is cost effective too.