The official hear.com app

Susanne was beyond helpful! She thoroughly addressed every issue regarding the hearing aids that I want as well as the process for getting them. She will always be my go-to hearing aid specialist regarding any issue or questions .

The entire process was easy and well orchestrated. Everyone was both encouraging and helpful toward a successful goal. The devices are discreet, but more importantly, they work.

They wanted me to sign the loan contract before my hearing test. They didn't put on the agreement paperwork that they were going to take a $499 down payment from my credit card, and after I sent their equipment back because they are too shady, they charged my card. Something isn't right with this company, be careful.

So far, so very good. Just received my hearing aides today and have not even tried them on yet. After they are adjusted and I've used them for awhile, I will update.

Great conversation and info with Jason. Making it easy.

The Darn app keeps crashing. I cant finish a sentence. Will someone please fix the darn app. Thank you

Very helpful and informative Very nice well mannered

Brandon Zane He was able to explain everything. My experience with him above and beyond excellence.

Easy and informative

Very helpful. They guided me through a process that I didn't yet understand. Their help led me to the major suppliers and an excellent local audiologist. This avoided the usual learning curve and associated anxiety. Their app works well.

I haven't had to use it a lot, however I'm impressed with the fact that you can interact with a personal contact, this way it keeps things running smoothly without repetitiveness over history or questions! I absolutely appreciate Mine!

This app is quick, easy, & self starting. It takes little or no brain work on the part of the operator to work properly; probably a good thing for many people. KIS Method!

Very helpful and knowledgeable. And happy to assist. A pleasant experience.

So far so good on 1st introduction and interview. Very thorough.

It's nice to be able to set different times for the alarm to go off on the same day 👌

This company obviously puts great care into their Customer Service; but, specifically, my rep Ben Bridy was UHmazing. He was clearly knowledgeable, informative, and he wasn't pushy at all. He was genuine, professional, and super helpful - very personable. I look forward to going forward with this place - I am only the initial conversation in and I would already highly recommend.

This app is so fantastic. It really helped me to prepare for my hearing evaluation and I was also able to communicate with my hearing consultant and almost real time. I would recommend this app to everyone!

I just could'nt get this app to run right ! Kept showing Im off line when I was on online and chat text keeps failing ! So uninstalled it ! Very frustrating !! I have to say though Jasmin was very nice and helpful and made getting set up very easy 😊

It's been years since I've been able to hear well. And even just being given the opportunity to try just knowing that somebody is willing to give me that chance help me here again makes me it just made me want to start crying it's just an amazing opportunity

Great internal connection between the client and an actual person, that can & will walk you through the purchase experience.. Well done. The app reminds me of the whatsapp... Good forward thinking idea... Great connection process.. Donna.. Represents "Hear" professionally & with a concern attitude.

Carrie was very professional , friendly , personable , and very informative I could not have gotten a better representative to talk to than her . Your hearing aids sound wonderful and I can't wait to try them Out and I hope they work out for me !

Terri is awesome. She is very professional as well as friendly and knowledgeable. And, above all, she spoke clearly in a tone and volume that I could hear without hearing aids. I can't wait to get my hearing aids and I am so grateful for her help in making it happen.

I had the pleasure of speaking with Nick. My experience is great so far. I am anxious to see if these are better. Nick is so good he got me to try hearing aids I really don't need..I think..Thanks again Nick and thanks to those who made it happen sooner. So far 👌 experience

Nick has been great so far! I dont talk to people on the phone, especially people I dont know. Nick made me feel comfortable from the first sentence. I didnt feel like I was talking to someone who ONLY wanted to sell me hearing aids. He didnt rush through the conversation and he listened to and answered my questions.

Very informative and helpful to my needs

Love being able to hear better. Thank you.

Edit: Things went downhill fast. Dr rescheduled appointment for later date but somehow financing didnt adjust. First payment drafted before even seeing Dr. Massive amount of charges from other scheduled bills snowballing. $350 deep. Cancelled everything. Original post: For the first time in a LONG LONG time I am positive I will be able to have qualified help with my hearing loss. ☺

Cher was very kind and understanding. Took as much time as needed to help understand my issues with my hearing and problems with previous hearing aids.

So far it has been absolutely great! Access is quite easy, and communication seems to be very uncomplicated. Thanks

Will not charge. Charger bad. Went by there today because I was close and the young lady behind me wanted to teach me how to plug it in.i have an appointment later this month but I had not planned on stopping by there so I did not carry old charger. All she had to do was let me have the charger and let me return mine when I go back to save me a 2.5 hour commute but she did not so I have repacked it all and will let them have this back on my recheck appt.