Category : News & Magazines
What's going on SMH? The content is too wide for my screen and my feedback via the app is ignored. Apparently other users are having the same issue. More importantly, we cannot load today's content. Also happened earlier in the week. Again feedback is ignored.
too big for my tablet screen. you have flagged this as an issue months ago. fix it or I cancel my subscription. I am over paying money for a product that isnt working correctly
Doesn't render correctly on my Samsung Galaxy Tab A tablet. Content too wide for tablet.
Keeps asking for login. I am logged in. Re-logging in doesn't help
App wont update to today. Still got Saturday edition
sloooow, still buggy login. Fairfax get your act together
I use this app every day on my Nexus 9 and it works great - having just received the Pixel C, I'm disappointed to see that it doesn't scale correctly. I understand its a new resolution/aspect ratio, but this device would be perfect for viewing SMH. Please fix and I'll update this back to 5*
I've been waiting for this for months. How happy i was when i discovered it finally existed. so... i download it, install it and log in with my pre-existing subscription. You can imagine my anger to realise that a paid subscription does not work with this app. i now need to buy an app based subscription to conveniently view content i have already paid for. Thank you fairfax for attempting to make me pay for the same content twice. There are other newspapers out there.
I love the idea of being able to read the paper on my tablet but this app consistently lets me down. It frequently loses the content; to become just a blank screen; its unresponsive when i want to read a story; and i hate the way i have to manually refresh the content. Please, Fairfax, spend some time and money on your customers who use Android.
I am a subscriber to the SMH but I have been asking for several years to get a digital replica with this app, but I just keep getting told " it's comming" this is just not good enough as smaller newspapers can do it, the Telegraph can do it why not the SMH. It can be done on an Ipad, why! Is the SMH just too lazy or maybe they have a financial arrangement with Apple and dont really care about their customers. Comeon Fairfax lift you game.
I won't use this app anymore. There are now ads hovering on pages which obscure the article. When I click the X to close the ad, I am deceptively taken to the product advertised. This is not a mis-tap; the X highlights when I tap it, and this same behaviour happens every time. Returning to the SMH app with the back button, the ad still remains. I can't dismiss it, and I can't read the article. I've stuck it out since the first version of this app, but no more. I've had it. It's one thing after another. Uninstalled. Samsung Galaxy Tab 4.
1) 1/5 of the screen on my tablet is wasted because it does not resize. 2) Regularly freezes and the only option is to exit and start again. 3) The formatting is all wonky, part of the heading text cuts off (not a big deal). 4) 1-3 times a reading session the page does not resolve correctly and just looks like a flow of text and pictures - like the style sheet is stuck. Did anyone at the SMH actually user test this on various devices? Does not look like it. I cancelled my subscription because it was so poor. Perhaps most of their subscribers are IOS, but this is likely to be self selecting as the Andriod users opt out.
The IPad version keeps people logged in but even though I check the 'remember me' box when I log in, this android version still asks me to log in every single day. It is really annoying when you're trying to eat breakfast and read the news in a hurry. Can't you make this a bit easier?
app now wants me to log in each time i use it despite ticking the remember me box. today i entered my correct password 3 times or more before being locked out. a privilege im paying Channel 9 and Macquarie Radio for. i was already unhappy "owning" Alan Jones.
I don't mind the app. It does what it is supposed to in that it shows me the news. Two things I'd really like though: 1/ a full digital replica - there is something nice about being able to read the paper as it is meant to look. 2/ automatically download the latest issue. If I don't remember to open the app before leaving the house, then I won't have today's news (don't have 3G on my tablet). I also found it didn't automatically update the news when I came back home. I had to close the app and then on relaunch it updated. Perhaps a refresh button would be good? All this applies equally to the AFR app.
I'd put up with app for ages because there weren't any other decent choices. But now that I've subscribed to the Guardian app, it's opened my eyes to what a good paid news app should have: value for money, scheduled offline downloads, quality crosswords, and an ad-free experience.
The SMH std web site (normal browser) has been improved. It actually works with minimal delays and you can mark stories to download for offline reading. As well as the option of the daily paper on Android. Much better than this app. Maybe this app will be fixed one day :-) Maybe too much work in Android. Wow, last update 4 years ago
Once the comments on an article have been opened, read and closed, those comments become fixed, i.e. they will reopen unchanged for each subsequent article that has comments. The only workaround for this is to close and reopen the app to get the relevant comments for each newly read article. Very annoying, especially for an avid comments reader. Just as annoying.... Still no Crosswords!!
I only gave it 2 stars because it's actually a good newspaper.The app?Crap! I have lost count the amount of times I have had to uninstall due to having a blank screen.It's even more painful when you get slow satellite internet. Get your act together News I'm just about over your sub-standard $24.00 a month app.
The latest version has mostly fixed the layout issues, but it's still abundantly clear that whoever is writing the app doesn't read the SMH with it! There is still no crossword, and the scrolling/swiping behaviour is trigger-happy, I suspect the app development has been outsourced offshore, it's certainly not a 1st world product at present. Oct 2015: No updates to this app for over a year and the bugs are still there. I got so fed up with this I wrote my own app to read the content - it's called Fairfox and it's in the Play Store. It works on phones too!
Can someone please explain where the crossword is? You have had literally years to fix this. It has been on the ipad for years. Why not your android version? Now everyday it is trumpeted about your new iPad app. How about actually fixing real problems and shortcomings in the Android app like no crossword and the date on the front page regularly being wrong.
I continue to be disappointed in the bugginess of this app. I have been paying for access for 3 years and it still lacks many features of the apple version. Even worse ,they keep telling me how great the apple version is and the updates they plan. No sign of updates of the Android version.
The app only gives 20 of the 25 questions in the good weekend quiz. I presume it was coded back when the quiz was 20 questions and just needs to be updated. I use the app from Qld so I can't get the paper copy to check. Please update the app, then happy to edit this. Additionally, why is there no android phone app when you have an iPhone app? Edit - the email address for giving feedback bounced. You're not giving the impression you care about paying subscribers. Edit 2 - why on earth does the iPad version have the crossword and this doesn't? Does Apple have a controlling share in Fairfax now?
Fairfax Media why is this app so stogie and clunky? As long term subscribers we have paid increasing monthly fees for digital access and weekend papers delivered. The Guardian puts you to shame in terms of presentation, content and price. Do you no longer care or perhaps you just want us to walk away? Please let us know when you plan to meet modern standards.
The only decent things were sudoku and the target word, and now the target word has gone. Possibly the worst professional app I've used.
SMH is a terrible news app. Can't see the pictures, can't enlarge the pictures. Comments don't work. The menu planner in good food crashes every time. The tech section is not updated every day. The news is often old and out of date. No alerts or breaking news. Try Guardian Australia or Daily Mail Australia for better apps and they are free.
App has lost my login details and will not let me re-enter them - it just hangs forever on "loading". From the internal browser that some links take you to, after trying to log in, get 400 error page. Now can't access or add to my saved articles and am worried will lock me out completely next time have to restart... When it was working properly it was great, far better than the new app which seems to be nothing more than a wrapper for the website, which you can't use offline.