The Summit FCU
* *The fine print: Summit Mobile Banking is available only with a Summit FCU account and is a free service, however, your mobile phone service provider may charge for text messages, data and/or web access. Check your plan for details. Carrier plan may limit access outside the US. The Summit is federally insured by the NCUA.
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Category : Finance
Reviews (28)
I keep trying to download my statement to my google drive but it won't let me change my default so it keeps downloading to my phone's internal storage.
Used to be a great app then they did an update. Took over 10 tries to do a "check deposit". Kept getting different error messages. Never had this problem in the past. Think they need to take a look at the update as others have complained about the check deposit being unstable.
Very convenient and easy to navigate even for non-tech savy person such as myself. Only downfall I came across was my inability to locate on this app where to order new checks. Is this option no longer available.....did I miss the memo!!??? Thank you.
I love the app it helps keep everything in order. I check frequently to make sure I don't go overboard on money
App is pretty good but the check deposit feature is slow and very nit picky. It fusses about who the check is made out to (even when it is clearly made out to you) and whether or not you wrote "for mobile deposit" on the back, even if you endorsed it. Very clunky.
I like that it shows what was put into my account. And that it shows my loan and over draft also. And that i can pay from my phone on the app. What i dont like is that when i buy something or pay a bill it doesn't always subtract it the same day from my account. Especially when the weekend comes. Because of this issue it has made me over draft several times. If i dont have the money in my account it should send me a message telling me so before it goes to over draft.
App used to be great. Now it has all sorts of issues with taking the pictures of checks for deposit. Landscape vs. portrait. Questions about the back of the check but it displays the front of the check. Ugh.
There needs to be a way to resolve card blocks on the account (due to travel, unusual spending, ect...). Summit blocks my card wayyyy too often and the only way to resolve it is to call in and wait on hold during the small window of time that most people, myself included, are working. Every other bank and credit card I've used sends a text, call, or app notification asking to verify suspicious activity and allows you to freeze and unfreeze the card. Why not Summit?
Its so easy to use and you see the transaction process.. wonderful .
My branch is fantastic. Too bad they use an under-developed app that performs poorly. Automatic pmts are ~NOT~ tracked in real time. Unable 2 see ~any~ activity on my SFCU VISA CREDIT CARD. Some of their "auto" pmts take *weeks* to process bc SFCU sends -paper- cheques via USPS... just like I would. Why use the app for "electronic" pmts? The POC info is incomplete, often having ZERO contact info re: merchants, which makes ?ing sketchy buys impossible 😬
It helps to do on line banking when the weather is bad or you don't feel well.
The mobile check deposit is pretty horrible. I have the hardest time getting a check deposited now. Before they updated the app I had no issues now it is a huge struggle and I have a good phone too.
Very professional staff. I always have good experience banking here. The staff at SUNY Cortland and Route 281 are the best. Cathy always make students feel great. Her smiles and encouragement carry me and my friends through the stressful days at campus. I wish you could give out treats and special pen or some sort of sticker notes with Summit logo once in a while to students. I love everything about Summit ,period.
Love the app, but wish it would allow me to pay extra principal and from routing number order debit/credit card from other C.U. too payment options too inflexible other than that it works great. Fix those things and you'll get five stars.
I am pleased with this app so far , it makes really easy to handle my my account and money issues without leaving the comfort of my home, loving it right now
It's very easy to navigate through this app, and I never have to wait for a page to load or open. I wish ALL apps were set up with the standards that Summit holds ;)
Everything is great except the mobile deposit check part- it takes about 10 minutes just for a check to deposit and my internet is fairly fast! Sometimes I have to go back on the app to accounts and then go back and try again top deposit a check
Easy setup for learning new banking concepts. Very easy to use and I love it! Customer support is excellent!
The app is great. What i dont like is the additional charges to complete banking online, i.e. a $35.00 additional charge to pay a bill. In current times the bank should amend policy in an effort to provide continued exemplary services to its clients.
Simple to use and understand. Has gotten much better in the past 3 years. Still some limitations but works great for simple banking.
You should have left it alone. The credit union seems to want to keep changing things ..it's frustrating, inconvenient and un necessary.
Does what it is supposed to do! Always available when I need to double check my balances or make a payment. Chat feature works well also.
Awful to enroll. Does not have place for middle initial. Rejects enrollment. Sent on a goose chase trying to enroll or get information. Worst experience yet.
Cant even deposit my checks. Once i take picture of the front it logs me out for 'inactivity', even though i've only been logged on for less than a minute. I just want money on my card, tge least they can do is make an app thats functional
Banking is so easy with the Summit app. Love that I can pay my bills directly from my account and don't even need to actually visit the bank!
This is a great app! Makes it so easy to transfer money, make deposits, check your balances... use it everyday.
App is awful. Do not use the check deposit function on this app. Your check will be pending for days on end before being deposited.
Great set-up, has lots of different mobile options and very easy to navigate. Make sure to get the mobile app and not just use the online access to your account. It helps with depositing checks and accessing your account on a daily basis.