• TRACcess eKEY® 1
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TRACcess eKEY®

The TRACcess® eKEY® App turns your smartphone into a secure, non-transferable virtual key. You can open a multitude of sites so that you don’t have to carry a multitude of physical keys. Install the TRACcess eKEY app on your phone to open TRACcess locks or key vaults. Your company’s system administrator grants the permissions to access sites.
TRACcess eKEY software communicates with TRACcess devices via the Bluetooth® signal on your phone. Use your eKEY app to:
- Open a TRACcess lock or key vault
- Enter a job note
- Receive new access permissions
- Read a locking device to view its access history
- Transmit your activity records to the TRACcess Manager system
- Assign a site ID to a TRACcess locking device

The TRACcess eKEY app is intended for use with the Supra® commercial TRACcess system.

Category : Productivity

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Reviews (19)

Aus. T. Dec 8, 2020     

Terrible app. Always loses its update, then says it successfully updated, but actually didn't, red "X" stays and can't open any lock box. Poorly designed, waste of time, and beyond frustrating.

Sam. S. May 3, 2022     

Stupid thing works then stops working and even tho you have the add codes it will come up as error. So annoying and useless

Hun. B. Aug 13, 2021     

App is not working for me it keep giving me a error code can you please fix this app I can't get into my job without this happen to work I don't reinstall the five times this my six time putting it back on my phone

Bri. W. Apr 12, 2021     

Developer Support email bounces back. Unable to install getting Unexpected Error #9B33. Not able to resolve. Not a reliable product/app.

Pat. B. Jul 27, 2021     

Error on update. App is trash

Kyl. R. Feb 19, 2021     

Key always stops working at midnight

Kev. L. Mar 9, 2022     

Had it 3 years still can't get it to work.

Geo. H. Aug 25, 2020     

Ok could not enter setup or open.

COL. M. Feb 16, 2020     

It terrible so terrible

Joe. A. May 8, 2018     

Trash. Doesn't update correctly. Says it updated, but every time I go to "open device" it updates again and again. Every time I click the button, but never allowing me to enter my access pin. Over and over caught in this loop and never gaining access. Several phone restarts, app redownloads, and a completely new wiped clean profile, and still no fix. Their website has no trouble shooting information, and their customer support hours are lacking. When you are in need of 24 hour access this is very frustrating.

Sam. H. Feb 13, 2017     

I have the latest and greatest and it gets updates about monthly. Though I have to update the app daily and if I miss a day it won't update. The app is trash and the settings to auto update never save. This program needs a major rework.

Vec. W. Jun 2, 2016     

App periodically stops working. Requires reinstall that sometimes fixes the issue. If you need 100% access, this is not the product for you.

Kev. G. Jul 16, 2015     

It would be nice if it had a notification icon at the top of your phone when you are checked into a site.

Der. B. Nov 1, 2015     

Works sometimes and has poor customer support

Joh. B. Apr 13, 2014     

Cool app but regular updates are slow and crashes the app. Also crashed each time you power up your phone. All in all a nice tool just needs some work.

Joh. R. Dec 17, 2013     

Opens key box. Flashlight element is a nice touch, or would be if it worked.

Lar. H. Aug 7, 2013     

Does not work on ZTE running Android 4.0.4 on Metro PCS...

A. G. u. May 18, 2013     

I use this on a daily basis. It is worlds better than the old system and the UI works well now.

A. G. u. Oct 12, 2012     

I have my authorization code but won't work