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Trane 360

Trane 360° is made for the on-the-go HVAC professional that needs accurate information for their Trane HVAC business. Save time by looking up information right at your fingertips, versus having to make calls or being tied to computer screen. Consider this your toolbox for easy access to replacement information, inventory availability, parts and supply, order status, order configuration and more. The Trane 360 app works wherever, whenever our customers do business. Trane 360° is designed for on-the-go service professionals that already do business with Trane through ComfortSite and provides easy, instant access to all the information needed to complete jobs quickly and efficiently!
Enjoy the convenience of using Trane 360 on your phone or tablet to look up details or research information, whenever and wherever you do business. It can be used by contractors, office administration and sales support to maximize efficiency and productivity.

Category : Business

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Reviews (22)

ang. h. Nov 16, 2019     

Can't login with the application. I can log in with comfortsite but not this app. I type out my username and password but when I hit sign in nothing happens it's like button doesn't work but even when I use enter key nothing happens. I've used it once before and it really works but apparently it doesn't work on my phone.

A. G. u. Feb 26, 2019     

Ok for accessing literature useless for ordering or checking availability of parts if they're not in your particular store. Also won't tell you if obsolete parts have been superseded by another part.

Bre. S. Sep 12, 2019     

This app no longer works. It tells me that an update is required. No update is available in the app store. Save your time and just call the store.

Ari. H. Dec 28, 2020     

I am a licensed contractor and approved to buy parts and equipment. Very difficult to contact personnel I can not access trane 360 too.

Rya. A. Mar 25, 2022     

Timeout connection issue has occurred when trying to view cart in parts.

Mik. T. Mar 31, 2022     

Too clunky and not user friendly.

Rub. R. Jun 5, 2021     

Seems like database was deleted, cannot find any information on trane products.

Alb. K. Sep 25, 2019     

Quit working and states it needs update but will not update

And. B. Nov 12, 2021     

Not useful at all for troubleshooting Trane issues

bra. H. Aug 8, 2019     

bull$#!+ app .....TRANE employees responsible for this app should jump off a tall building. I know you make me want to.

Joh. C. Feb 23, 2021     

Will not let me use as a guest. I do hvac for a living. I shouldn't have to get someone to set me up just to look up a part

Ter. G. Jul 14, 2021     

App only let's Trane dealers use it.

A. G. u. Feb 21, 2019     

Love this app!!!

Rus. C. Jun 25, 2019     

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Ter. W. May 6, 2020     

WORST CUSTOMER SERVICE ,OMG WORST COMPANY EVER. INGERSOL RAND SENT TRANE DOWN THE TOILET. THIS STINKING APP DOESNT WORK MOST OF THE TIME. I HAVE TO DRIVE TO OFFICE TO BRING UP COMFORT SITE . GUESS WHAT WONT EXCEPT MY PASSWORD. NOW WASTING TIME WITH PASSWORD RESET. NOT WORKING EITHER. BEEN SENT 3 TEXT TO RESET COMFORTSITE STILL CANT LOG IN. ILL BE CALLING GOODMAN NEXT WEEK FOR A HASSLE FREE EXPERIENCE

A. G. u. Dec 26, 2017     

Ordered part, went to counter, no part, told them I orderd it on 360 and I have confirmation, they looked at me like a zombie and said the confirmation didn't matter, had to order on comfort site. I am Tier 4 comfort specialist, not like I don't sell Trane everyday.

Sha. D. Mar 7, 2017     

The menu selections are printed on top of each other and when I try to select one the app closes

Bri. G. Sep 8, 2016     

This app helps me get parts availability , prices and a quick response back to the customer which makes my job a whole lot easier

Tim. E. Aug 29, 2016     

Can't login. Websites works app Does not. Bad design.

Ken. P. I. Jul 8, 2016     

Can finally order parts from my phone on the job. This is great. Thanks Trane for all the help and support. You guys are the best.

Rob. W. Mar 10, 2016     

Great tool

Jef. G. May 24, 2021     

Not helpful